cancel
Showing results for 
Search instead for 
Did you mean: 

Can't Access Email

Scott2080
I've Been Here Awhile

I've tried signing into my rogers yahoo email and cannot get access, via mobile and desktop.

I run into the "Sorry, the username or password you entered don't match our records. Please try again."

 

When I go to reset my password, it doesn't even recognize my email, as if my account was deleted...

"The account id you entered is invalid"

 

Does anyone else have issues signing into or even finding their rogers email?

 

*Added Labels*

3 REPLIES 3

Re: Can't Access Email

Tjay1
I've Been Around

Having the same issue, used this same email for decades, it started Wednesday. Can’t sign into my Rogers/yahoo email or change my password with 2 step verification just say can’t verify try later. 
anyone have a solution.

Re: Can't Access Email

RogersMoin
Moderator
Moderator

Hello, @Scott2080 & @Tjay1.

 

Welcome to Rogers Community Forums, and thank you for posting your email access concern. 

 

Were you using the app password to access your email? 

 

We can help troubleshoot the issue to regain email access. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog

 

Cheers,

RogersMoin

 

Re: Can't Access Email

jferras
I've Been Here Awhile

I am having this same issue. Did you cancel your Rogers service recently?

Topic Stats
  • 3 replies
  • 928 views
  • 2 Likes
  • 4 in conversation