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Can’t Detect WiFi Network on a Dell Laptop

NEED SUPPORT FOR DETECTION WI-FI NETWORK.  I can scan for many available Wi-Fi connections nearby, but not that at my house. Vice versa, my network appears on all other devices and works properly. Some details about my laptop: Dell Vostro purchased i...

PHAM8899 by I've Been Around
  • 196 Views
  • 1 replies
  • 0 likes

Email address

Can I switch to a different provider and keep my Rogers email address. I heard that you can pay a minimal fee to keep.       ***Added Labels***

Pfullum by I've Been Here Awhile
  • 178 Views
  • 3 replies
  • 0 likes

No Internet

Out internet has been down since Thurs. 4 days and counting. A ticket was raised and they say its an area outage and its top priority. But nothing is happening.. we are in L4Z area of Mississauga. Anyone else seeing this, what option do we have ? Fee...

Srikns by I've Been Here Awhile
  • 153 Views
  • 2 replies
  • 0 likes

Signal levels and setup question, also QAM vs OFDM

Hi all,TL;DR - my OFDM levels and correctable codewords seem high. Would removing the amp + splitter put the OFDM levels more in range even if it may cause QAM levels to suffer? The cable that enters my home through the electrical box in the basement...

Hwaiting by I Plan to Stick Around
  • 120 Views
  • 1 replies
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Resolved! Can someone explain this new 1.5 Gbps 'Fibre to the home' tier?

Just noticed this new Internet tier available in my neighbourhood? It claims to be 1.5 Gbps 'Fibre to the home' but I know for a fact that Rogers has not run 'fibre to the home' in my neighbourhood. Also, if this is in fact 'fibre to the home' why is...

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gcerullo by I Plan to Stick Around
  • 6076 Views
  • 12 replies
  • 0 likes

Can I connect Ethernet to Smart TV from Arris T5062 Modem?

I am buying a Smart TV (Samsung 55" S95B 4K QD-OLED TV) and I want to connect it to the Internet with an Ethernet cable, because that provides a more stable signal than WiFi. The co-ax cable for the NextBox for the old TV is plugged into an Arris T56...

kenwyman by I Plan to Stick Around
  • 466 Views
  • 15 replies
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Forgot WiFi Password

I forgot wifi password from when it was installed in January it was the one the installer used and I tried the wifi app but I can't sign in without password so not sure and it's not on the modem like my old one? Anyone ever have this   **Labels Added...

Nash1111 by I've Been Here Awhile
  • 258 Views
  • 7 replies
  • 0 likes

Resolved! Wireless Laser Printer

I am new today to ignite.   I have everything working except my  Brother Laser Printer  I bought a TP Link 5 port gigabit switch thinking that would solve my problem. But when I hook it all up, the printer still shows offline.  Is there something I a...

john177 by I've Been Here Awhile
  • 5497 Views
  • 14 replies
  • 0 likes

Resolved! CODA-4582 upload speeds

So I've been "renting" the CODA-4582 modem for a few years now.  It's probably been paid for twice but that's another story... and I see advertised as part of a "special offer" 1.5 Gbps down and 50 Mbps upload speeds.  I assume this newer solution us...

hoek by I Plan to Stick Around
  • 258 Views
  • 1 replies
  • 0 likes

1gig internet speeds ?

Hi - i just upgraded my plan to 1 gig, i have the black XB6 ignite wifi gateway modem   here is my result  https://www.speedtest.net/result/14075169162     ***Edited Labels***

outrun by I've Been Here Awhile
  • 357 Views
  • 5 replies
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Resolved! How to set up Rogers as my Internet Service Provider

Before I joined Rogers Ignite Internet a few days ago, I have been using an Internet Service Provider named "VIF" (under their plan "Cable 10", with Bell "Home Hub 2000" as gateway). Currently "VIF", as mentioned above, is the ISP in Home Network in ...

Petersen1 by I've Been Here Awhile
  • 94 Views
  • 1 replies
  • 0 likes

Very High Uncorrectable Codewords

  I'm currently on ignite 1gbps and have an xb7 modem. https://www.speedtest.net/result/13967530695.png I have already had a Sr Tech come out and replace the lines to my house and the drop into my home. I'm getting massive ping spikes almost every ...

Breadwinka by I Plan to Stick Around
  • 1547 Views
  • 42 replies
  • 0 likes

XB6 Modem Settings/Requests/Firmware Discussion

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the mode...

gp-se by I'm an Advisor
  • 16746 Views
  • 191 replies
  • 4 likes

Adding DNS

I just received a new internet router from Rogers.  Their is no name on the router, it's made in Vietnam and settings are through Easy Connect.  I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...

imonline by I'm Here A Lot
  • 6926 Views
  • 14 replies
  • 0 likes

Internet Speed issues

Just wondering if there's some network level speed/latency problems. For past 2-3 days something has slowed down page loading on internet and on Ignite TV...in streaming a Netflix show the broadcast is highly pixelated.   This is not a minute to minu...

ByetheSea by I'm Here A Lot
  • 345 Views
  • 8 replies
  • 0 likes

XB6 - Protected Browsing on Ignite

The Rogers Ignite modem has some strange behaviour with protected browsing in certain situations.  Posting here in case it helps other.   State #1 Everything working fine, protected browsing on (set via Ignite Wifi webpage/app)   State #2 Factory res...

Edirol by I've Been Here Awhile
  • 1416 Views
  • 5 replies
  • 0 likes

Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've Been Here Awhile
  • 281 Views
  • 3 replies
  • 0 likes

Resolved! Keeping @rogers.com email when leaving

Anyone been through this situation? Considering leaving as they no longer offer anything competitive pricing wise for what I want / need. However have a family member that is unfortunately reliant on their @rogers.com email address. Best way to keep ...

CAMCLE by I'm Here A Lot
  • 178 Views
  • 1 replies
  • 0 likes

Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...