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Ignite upgrade - The first six months

I made the leap on May 3rd this year (2024) so I thought would show off the first six months performance up until October 25th. As I work from home so I speed test every morning to six sites using PC embedded SpeedTest and three sites with the browse...

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FredGarvin by I plan to stick around
  • 340 Views
  • 1 replies
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Cannot open my 5 @rogers email accounts on Rogers-Yahoo

Thunderbird is no longer working for me so I've had to start using the Rogers-Yahoo email app. But I can only sign into one of my 5 accounts at a time. When I attempt to add an account and click "Next," I get an error message "Something went wrong on...

i75Dave by I plan to stick around
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Unbearable Latency and Connection Issues

Constant internet outagesConstant lag spikesGaming is not even viable due to EXTREME latency spikesStreaming is unbearable due to  EXTREME latency spikesWorking from home is an absolute mess! Reporting this to the BBB and CCTS (CRTC) as the service h...

Wifi Mesh

Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work?  https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...

Ups and Downs

Just looking to see if anyone has experienced anything similar: About 4 months ago noticed that a couple of time a day my xfinity modem would drop its connection to the rogers network.  Nothing too disruptive but noticeable. About 4 weeks ago, it sta...

jjwatson by I've been around
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  • 1 replies
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Resolved! Connecting My Own Router to ONT for FTTH

I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...

Cable burial

How long should it take to get a temp wire buried? My service started in June 2023   *Added Labels*

sounDDude by I've been around
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Faster uploads being offered, but my plan still listed as 50MB?

It looks like higher upload speeds are being rolled out in my neighborhood which made my happy to start. If I go the the website and look at plans for my address they now say up to 150MB up.  I also noticed that my upload speed seemed a bit better bu...

mdawson by I'm here a lot
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A valid government website is blocked

Hello,  The Canada government website - https://cic.gc.ca which redirects to https://clegc-gckey.gc.ca after login, is getting blocked in my laptop. The following error is shown "Security check failed For your protection GCKey employs security checks...

Rogers.com Email

We recently changed our Rogers modem to the Ignite and my husband's email which was primarily a roger.com account is no longer accessible. Does anyone know how to retrieve emails as all his medical history and contacts were only through that account?...

Sraniga by I've been here awhile
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Resolved! Rogers WAN IP Question

When I go to the web UI for my XB8 I see that my Rogers IPv4 WAN IP is 99.237.78.X (last digit redacted) But when I go to web pages to list your IP, like Whatsmyip.org it is showing a different IP address - 99.237.67.X. Can someone explain why this i...

wayner92 by I'm a senior contributor
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Internet Unstable

For the past few weeks I have been experiencing unstable internet. Random page freezes (just loading this page to post this comment took over 1 minute), network dropping out, low speed test results, high ping/latency, and DNS errors. I see many other...

bmmckenzie by I've been here awhile
  • 503 Views
  • 2 replies
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Suddenly Unable to Connect to Pop E-mail Server via VPN

With the VPN (Nord) connected, my e-mail client (Thunderbird) is now stating the Pop Mail server is refusing the connection when trying to retrieve new messages. This never happened before until the last couple of days. I even have split tunnelling s...

Frustrated in Kitchener

Have been on service for about two years with no major issues. Renewed in September.Almost immediately, started having connection issues. Needing to reboot modem nightly. But that usually fixed things - albeit - SUPER ANNOYING.Finally, last night - r...

Stvo0601 by I've been here awhile
  • 612 Views
  • 5 replies
  • 0 likes