Bell is digging in my neighborhood, and I assume will offer me 8Gbps soon. Rogers SAYS they have fibe-powered in my 'hood, but these are the original cable wires from 33 years ago. They say they can give 1.5 Gbps max - how? Is this compression and ot...
Is it just marketing fluff? Or actually something more included included with PRO ***Added Labels***
Ever since 2 months or so ago, my internet has been dropping around 2am-3am EST and comes back very shortly. Called rogers and they say that's their regular maintenance hours and is normal. I live in the North York area, anyone experiencing this inte...
Hello Forum, Thank you for reading. I am DESPERATE, can anybody, please, make any suggestions or provide any advice? I live in Woodbridge (Vaughan, Ontario) Major Mackenzie and Weston Road area. Just as other members on this forum, I have had R...
Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...
I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...
Anyone else having issues with Rogers internet when it rains? I had a tech come out 4 days ago, he switched my Rogers router. Said everything should be fine. Still having issues, internet drops few times a day for 2-3 minutes and if it rains internet...
I just upgraded to the pro level internet with 2 gig speeds. Not sure it will make any difference for me as the best I can ever get here is around 500 mb/s. I still have the gen 2 modem. I am having daily issues with internet dropouts, and I wonde...
I was working with my Net Gear vendor trouble shooting our connection to the Rogers cable Modem. We upgrade to 1.5GB this year and since then we have added additional devices. However we are seeing great connection speed from the cable modem to the...
I tried wireless, wired, laptop, mobile phone - I see 1GB nowhere!! The maximum down I saw was 245mbps on my laptop(wireless). Connecting the same laptop using the Blue wired connection, brought down the speed to 195mbps. Upload speed remained 32mb...
Extremely low upload speeds of < 1Mbps on XB8 with 1.5GB plan.Normally around 53 Mbps. Rebooted modem twice but same results. Anyone experienced same issue?. This just started a few days ago. See attached results from various Rogers Server locations...
Two days ago I had a tech come in and replace my XB7 modem with a XB8 modem due to intermittent signal instability. Now I have zero connectivity and speed tests come back 0.00. I've had an additional tech here today to see what he could do and was on...
For the longest time I’ve had 500mbs internet with the black wifi modem pictured here (XB6) I had it in bridge mode connected with my own wifi router and extender. It ran perfectly with no issues. I would almost always be over 500mbs download and ...
I'm having horrible intermitting lag/latency issues often in the afternoon and evenings. I just recently switched over from Fido to Rogers (as Fido was discontinuing their internet services).Here's a recent tracert from tonight: Tracing route to www....
Trip or choke hazard?. How can this network upgrade be left like this. Minimum wage contractors. ***Added Labels**
I need a new power cable for my gateway
Is there another way to reset a Rogers secondary account password if the security questions are not being accepted? The last known password is not working and the answers to security questions are not accepted, just keep getting this message: "Securi...
Just had my modem switched to try to help overcome a drop-out issue. Was only able to get 600-700 mbps on the old modem, but now getting 1300mbps on devices that support wifi6e. Also system logs and wifi spectrum analyzer are working again on the m...
I recently arrived home from vacation to find my internet/tv down. I quickly rebooted my ignite gateway and everything worked...for about 15 mins... rebooted again...worked for 15 mins and so on. Rogers replaced the gateway with an XB8. This seems to...
It's been 5 days since the Rogers crew came out and finished connecting fiber directly to my home. I spoke with the technicians and saw them do optical light level testing. Confirmed everything was ready. But when I contact sales to change my plan,...
