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Forum Posts

Adding DNS

I just received a new internet router from Rogers.  Their is no name on the router, it's made in Vietnam and settings are through Easy Connect.  I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...

imonline by I'm Here A Lot
  • 6972 Views
  • 14 replies
  • 0 likes

Internet Speed issues

Just wondering if there's some network level speed/latency problems. For past 2-3 days something has slowed down page loading on internet and on Ignite TV...in streaming a Netflix show the broadcast is highly pixelated.   This is not a minute to minu...

ByetheSea by I'm Here A Lot
  • 362 Views
  • 8 replies
  • 0 likes

XB6 - Protected Browsing on Ignite

The Rogers Ignite modem has some strange behaviour with protected browsing in certain situations.  Posting here in case it helps other.   State #1 Everything working fine, protected browsing on (set via Ignite Wifi webpage/app)   State #2 Factory res...

Edirol by I've Been Here Awhile
  • 1419 Views
  • 5 replies
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Ignite modem rebooting itself

Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...

jcbabino by I've Been Here Awhile
  • 290 Views
  • 3 replies
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Resolved! Keeping @rogers.com email when leaving

Anyone been through this situation? Considering leaving as they no longer offer anything competitive pricing wise for what I want / need. However have a family member that is unfortunately reliant on their @rogers.com email address. Best way to keep ...

CAMCLE by I'm Here A Lot
  • 183 Views
  • 1 replies
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Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

CTV online

I try to login online to watch CTV news and I get the message ......ACCESS DENIED. UNAUTHORIZED CHANNEL.71       **Added Labels**

Resolved! How to Set up Ignite Internet Without Smartphone

I have received my new Ignite internet modem. Unfortunately, I don't have a smart phone to install the app. Can the installation be done by a PC?   *Added Labels*

MrAvis by I've Been Here Awhile
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  • 30 replies
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wifi changed name to default

Hi, I woke up this morning to see that my phone wasn't connecting to the wifi in our household.  Upon looking for our network, I only found 2 - default 5G and default 2G.  I went into the Rogers Ignite app, and those two networks were the only ones l...

snoobly by I've Been Around
  • 157 Views
  • 2 replies
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Poor internet speeds

Just switched from Fido 30/5 to Ignite 500. Speed quickly degrades the farther away from the modem you get, which never happened with the old Fido modem. Our living room is about 20’ away and before with both of us on iPads could get around 20-25, no...

vinylted by I've Been Around
  • 121 Views
  • 1 replies
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"IP Reputation" security issues involving my Synology NAS

Since signing on to Rogers Ignite internet, I've been getting messages in the Ignite Wifi mobile app about attempts to access (?) my Synology NAS by "known malicious" IP addresses, often from Russia. (Yikes).  I'm not sure what to do.  The Rogers app...

AllanRi by I Plan to Stick Around
  • 492 Views
  • 4 replies
  • 1 likes

Strange issue with Ignite Internet speeds

Greetings, I just swapped over from Bell to Rogers since bell does not offer anything faster than 100Mbps at my building. I got the Ignite Gigabit plan and did the self install. Technician checked the signal incoming prior to leaving me with the pack...

smarceta by I've Been Here Awhile
  • 414 Views
  • 4 replies
  • 0 likes

Internet keeps disconnecting

I tried unplugging modem and 3rd party router.This problem seems to happen more frequently. I am now entering the info into my phone (notes) - time/day of disconnection and duration.It went down Tuesday and now today. I don't recall how long it was o...

Pguy by I Plan to Stick Around
  • 70690 Views
  • 1028 replies
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Not getting the speeds expected

I have been rogers since last six years. Lst 2 months they have charged me 115 dollars for internet service which was below compitators capability. When i have asked for bill adjustment poor rogers said we do not do it. What a pathatic experince and ...

Hemal by I've Been Around
  • 153 Views
  • 1 replies
  • 0 likes

Ethernet jittering suddenly making online games impossible

This all started about a week ago, or at least that's when I noticed it since that's when had most recently played an online game after a few single player games. This has never happened before then and whenever I play something online my ping will s...

SIP-/ALG on Ignite XB6 Modum - Cisco IP Phone-SPA504G phone

Hello everyone, I have a Cisco IP Phone - SPA504G office phone that was working fine but now it is not. My work consists of telephone consultations from home, so I really would like to get this phone up and running as it has alot of features. Digitco...

slydog1 by I've Been Here Awhile
  • 230 Views
  • 3 replies
  • 0 likes

New Rogers FTTH Service

Well, this is interesting.  Just saw our first glimpse of an actual, modern Rogers FTTH service: https://www.dslreports.com/forum/r33078351-Internet-Finally-Rogers-FTTH-has-arrived   The picture shows a Nokia XS-020X-A ONT for connectivity.  I think ...

-G- by Resident Expert
  • 10177 Views
  • 14 replies
  • 4 likes

DNS (reverse) PTR record

Hi, Does anyone know how to setup a PTR record for a static address? I have the Ignite for business Gigabit S1 plan with a static IP and would like to host a mail server. I tried talking with standard internet support and they don't seem to know what...

cybr by I've Been Around
  • 171 Views
  • 1 replies
  • 0 likes