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Forum Posts

Please help with Nokia 5g router

Thank you to everyone that might be able to assist me.New to Rogers, and also this forum.  I recently switched from Bell internet (due to poor internet from deteriorating phone lines) to Roger’s and their Nokia FastMile 5g router and internet service...

Call From the Noise Hotline

I wonder if a Technician with the name "James" tel. 416-903-1495, work for Rogers. He called and said Rogers heard a NOISE from my house and he wants to come in and check it out. I declined. Any Idea if this is true? Thank you Helmut    *Added Labels...

helle by I've been around
  • 580 Views
  • 1 replies
  • 0 likes

VALORANT ping issues (Illinois)

As of recent (2 weeks now) my VALORANT ping whilst connecting to Illinois (my local server) has been fluctuating pings. I've seen a few previous forums on how this issue has occurred with other people, so I know I'm not the only one. Whenever I load ...

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mpretti by I've been around
  • 9494 Views
  • 18 replies
  • 1 likes

Ignite 500 download/upload speed

So Rogers installed the Ignite 500 service at my house a couple days ago. When I connected to the modem (XB8) I was only getting about 80/90Mbps download on both wire and wireless with the Rogers speedtest. The installation tech claims there is no is...

Iamnotmarty by I've been here awhile
  • 6930 Views
  • 11 replies
  • 0 likes

Adding both ROGERS and YAHOO accounts to Outlook 365 on Windows 10

Let's give this a shot! I am trying to create a new Outlook profile because I suspect my current profile might be corrupt.   I have been experiencing major problems with the Rogers email since April 2023 and am trying to get it working. Easy enough t...

PTHere by I'm here a lot
  • 9760 Views
  • 14 replies
  • 1 likes

Resolved! New Rogers.com email address?

From the Mail change FAQs dated April 3, 2024: Can I use the Member Centre to create my primary Rogers Yahoo! mail address? No, registration for new Rogers Yahoo! email addresses is no longer available. This feature was removed on April 3, 2024...

Swelldame by I've been around
  • 2357 Views
  • 2 replies
  • 0 likes

Resolved! Recover or Restart a Deleted Email Account

I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses th...

Port forwarding not working for some days

I switch to Rogers ignite internet plan since Aug 2024. Port forwarding was setup properly and working well since then.  However I find port forwarding stop working. I try to restart ignite gateway and wifi. Then delete/setup portwarding again. Unfor...

brianmo by I've been here awhile
  • 742 Views
  • 2 replies
  • 0 likes

Is my router hacked?

I've had a problem with my router for some time now like changing the password form time to time on its on and settings such as wps turning it self back on and remote access settings changing on its on I've reset it time and time again I've changed p...

Provisioning Issue

48 HOURS!!!! NO INTERNETI am now going on 50 hours nearly 2.5 days, with no internet.Here is my story:I had internet, however, very slow connect and had a lot outage, I pay for 1.5 GB, so i called Rogers and a technician was sent out to my home.The t...

Faryan by I've been around
  • 727 Views
  • 2 replies
  • 0 likes

Signal drop

Lost signal 6 times in the last 12 hours and has been going on for weeks.....Anyone ???   ***EDITED LABELS***

fisherman by I plan to stick around
  • 5168 Views
  • 27 replies
  • 0 likes

Pickering - Frequent dropping of internet connection.

I live in Pickering (Liverpool/Finch area), Ontario. There seems to be a high frequency of continual and repeated dropping of my Internet connection.  The modem is newer, so it is highly unlikely to be the cause of the issue.  I regularly work remote...

Pickering1 by I've been here awhile
  • 641 Views
  • 2 replies
  • 0 likes

Bypass the XB7

Just got hooked up today with the GPON 1.5gbps symmetrical service. Coming over from Bell's FTTH service.  With Bell, I had fully bypassed the HH3000 and used all of my own hardware (Ubiquiti Unifi), looking to do the same here.   For hardware I'm us...

MRobi1 by I've been here awhile
  • 3632 Views
  • 5 replies
  • 1 likes

Resolved! disabling dhcp, and going into bridged mode

So, I just got my brand-spanking new modem which, for...reasons, requires an android app to access advanced settings. Once I found the advanced settings, buried in the wifi settings for more...reasons...I notice that there's no option to disable dhcp...

msoulier by I've been here awhile
  • 2706 Views
  • 6 replies
  • 0 likes

Cannot connect surface pro 4 to wifi

Switched back to Roger’s from bell and now my surface pro will not connect- says:can’t connect to this network. Tried connecting only to 2.4 vs 5, no luck. Help!   ***ADDED LABELS***

Athena2 by I've been around
  • 463 Views
  • 1 replies
  • 0 likes

Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 7934 Views
  • 25 replies
  • 0 likes

Rogers

Something I hered from a Rogers techsuport if u put a new router in Rogers will charge me $50 for a tech why would you charge me for an issue if im interested in on my privacy     ***Edited Labels***

Less500 by I've been around
  • 427 Views
  • 1 replies
  • 0 likes

Resolved! Another latency complaint

  C:\Windows\System32>tracert www.google.com Tracing route to www.google.com [2607:f8b0:400b:803::2004] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 2607:fea8:55dc:9a00:9604:e3ff:fea2:6203 2 53 ms 22 ms 23 ms 2607:f798:804...

wutwhy by I plan to stick around
  • 3964 Views
  • 13 replies
  • 0 likes