Worked perfectly for ages and ages until one forced Rogers relog. Has not worked since then. I have tried everything I can think of, everything research has suggested and everything (though that's not much, TBH) suggested by Rogers. Phone support fol...
I am having ongoing issues with my XB7 modem. I was working perfectly for the first month or so and then for the last 2 weeks it will appear to drop internet connection and cycle through starting up again. I have watched the light change from solid w...
I was moved over from Fido to Rogers recently, and I subscribed in the ignite 150 package which includes Wifi 6 / XB7 router. Rogers sent me a Wifi 5 / XB 6 router, and none of them even had the curtsy to inform me about the change / breach in thei...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
We are in our 20th hour of no service. Rogers acknowledged the issue but has given us no info on the problem, no reason for the outage and no expected resolution time. This is ridiculous. Have they even sent a crew out to check the issue? If so they ...
Hello Rogers, My Internet is down sinc last Wednesday. Called 2 service call , Many long waited calls with different answers. I am lost whom to contact to restart my service. Getting different time line few hours , 24 hrs , 24-48 hrs , 48 Hrs about...
I have Wyze V3 cameras at home and at cottage. Both have Rogers service. Cottage (wireless cellular based modem) - everything works perfect from anywhereHome - Ignite 1.5 - everything works on home wifi. Notifications work any time, 12s video works...
Lots of issues with Rogers but does any management type look at this??? Its ok to complain to get it off our chest for the lousy service we get but never see any response from Rogers ???? so why have this forum as all it does is list our problems wit...
In early Feb a Shaw tech came and replaced my old modem and PVR with the new Ignite system. Last Wednesday I had no TV or Internet connection so I called Shaw. The tech on the phone came to the conclusion that my modem was faulty. He shipped me a new...
How do I login to the Ignite Router Admin portal? This is the first time am trying to login and Admin and password does not work. *Added Labels*
No idea where else to share this because nobody at any level of Rogers customer or technical support has any idea how to resolve this.On June 10, I received an unsolicited call from Rogers in which they offered to replace my older Ignite modem with a...
Switched from Bell Fib Internet to Rogers Ignite Internet 1.5G couple of days ago. After switching, websites load very slow. Here are the results of the Internet speed test (connected to Rogers Wifi)From laptop (with VPN): between 1 - 10 Mbps downlo...
So i got a new rogers connection a few days ago and it was perfectly fine. Yesterday there was a technician from BELL who was working on the box outside the neighbors house and was changing a few things. After that i somehow lost my internet connecti...
Home internet always get dropped ***ADDED LABELS***
I called Rogers technical support because I lost my internet connection. This person asked to hold for ten times, each time more than three minutes to work on something on her end. What is ridiculous is that each time she only asks one piece of infor...
My cat chewed up my ignite internet modem cable pls help ***Added Labels***
I recently moved to the Ignite WiFi Gateway (Gen1) and ever since the Geeni Smart Plugs will no longer connect. The technician split the router so that I can select the 2.4G for devices that aren't compatible with 5G. I was able to connect all the ...
I am using Rogers Ignite and trying to configure a few webcams. However, the cams cannot work with all the same ports. So I am trying to set Port forwarding to a few other ones. I think Rogers has block unnecessary ports so my question is, which p...
Rogers was awarded the contract to provide Fibre Optic to my neighbourhood. The installation was supposed to be early 2024. Can anyone help with providing an updated installation schedule?Thanks **Labels updated**
How do I get my desktop rogers mailbox window to show both rogers email address as I had before . I can see them bothOn Yahoo App but doesnt update to desktop.Use to just use tab and switch between accounts.Now i literally have to sign out of one fro...
