I switched to rogers about a year ago? give or take. I have the 1.5 gbps package so i get roughly 300-500 mbps on my phone and my pc which is normal. I got a wifi pod for my upstairs hallway as the connection is not as consistent up there, and for th...
100u internet. Does the "u" stand for unlimited? **Labels Updated**
Short version: Rogers agent told me to remove/delete my rogers yahoo account from my mac because we would re-add it immediately. I asked him TWICE if he was certain that was the correct course of action; he assured me that it was. When we couldn't re...
My wife is trying to log into her email account and when she enters her pass it says it's wrong, when she tries to update the password she gets a box pop up stating"We've enhanced your sign in security."How does she reset her pass now? *Added Label...
My internet seems to be blocking notification messages that my intercom unit upload to a server when someone rings my door bell.This intercom is connected to the modem directly with a cable.What could be the reason? I'm trying to see if any applicati...
How does the wifi pods work? *Added Labels*
Hello, I recently upgrade to ignite services. With this upgrade my modem was change from a Hitron to and XB7. In the settings of the Hitron I was able to forward public ports to private ports and I configured my network using these options. Since ...
I ordered the 50Mbps speed from Rogers for my trailer. They moved heaven and earth to sort out the addressing in the trailer park and sent a tech out to connect everything. Works great. I get my first bill and it's for a 1 GIG speed. This is overki...
I am on Rogers Ignite 1.5 Gbps. Richmond Hill area. Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds. Same for Wired and Wi...
Hello, I just received my new XB8 modem after signing up for a self-install. My home had Rogers some 8 years ago. The existing setup from the previous install had a 3db attenuator on the coax before entering the old Hitron Modem. I would like to...
I've been having some issues over the past week at least (since Oct 9) where my computer experiences regular packet loss. This causes videos to buffer, but more noticeably, lag and rubber banding when online gaming - which makes it extremely frustrat...
I recently bought a new iPhone pro max 16. When I try to create my email account through the mail app, it brings me to rogers member credentials website. It says I have to reset my password, then when I click reset it says contact rogers due to enhan...
Hi there, I just recently subscribed to Roger's 5G Home Internet for a rural cottage. As it is a seasonal cottage, I will only need the internet service for just over half of the year. With previous providers, I have been able to put a seasonal servi...
A little rant, but more so, reaching out for some WiFi help/advice..... Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease - including my Canon laser Printer, its listed as ...
WOW I NEVER HAD THIS LAGGING SO MUCH WHEN I WAS WITH FIDO INTERNET!!! WHEN THEY SWITCHED TO ROGERS IGNITE I CANT EVEN FINISH MY GAME AND COMPLETE MY QUEST COZ OF SO MUCH LAG AND ITS GETTING FRUSTRATING NOW!!!!!! EVERYTIME MY GAME FROZE FOR LIKE 5 SEC...
Hi there, for the past year, I've been getting sporadic drops in speed and increases in latency. Usually, I will be getting 900 down and 150 up, with a good latency of only 20-50. However, ever since they did work in the neighborhood (putting down fi...
2 days ago, our wifi network was completely fine. Fast forward to the next morning, and suddenly we are experiencing constant packet loss and ping spikes. This was very noticeable when streaming or playing online games. A technician came in today, ra...
So, we've been having intermittent outages in our area for the past few months - some days good, some days bad - always microdrops of 1-2 minutes. Just long enough to break a WFH meeting or knock you out of a game. I've raised this with tech suppo...
How can I change my wifi network name without using the HomeConnect App? ***Edited Labels***
I have been rogers customer for many years as in past they've been really good but for the past 2 to 3 yrs now ROGERS became terrible, especially internet service.I have been calling rogers for past 2 going to 3 years now about my internet on tempora...
