Internet
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Internet slow

On July 4 I got an email about how Rogers is upgrading me to 300 mpbs internet at no cost.  Great! BUT for the last few weeks my speed rarely goes above 100 and this week I keep getting dropouts during Teams calls and speedtest shows less than 30 mpb...

flagman58 by I'm here a lot
  • 1011 Views
  • 7 replies
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Rogers internet service sucks!!!

The internet cabled/wireless going on and off every 5 mins. even with a solid white light on its modem. It is so frustrating and annoying specially when you are a gamer cuz you have to log in your account everytime it was log off by itself. Raised is...

esmie by I've been here awhile
  • 1663 Views
  • 3 replies
  • 1 likes

Moca Adapter Issues

I recently bought a MoCa 2.5 adapter for my XB8 network (which should have MoCa compatibility) yet when I connect the MoCa adapter to my coax cable upstairs I do not get a signal going towards my pc  This is how I have it set up but i think I either ...

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Jaimaraim by I'm here a lot
  • 1842 Views
  • 7 replies
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Resolved! Configure DNS on Ignite Router

I use DnsForFamily to limit exposure to inappropriate websites. For this to automatically work on every device in my network, I need to configure the DNS settings on the router, for IPv4 and IPv6. Is this possible with the Ignite router/modem? I don'...

Bismillah by I've been around
  • 4151 Views
  • 3 replies
  • 1 likes

Resolved! Email Forwarding @rogers.com email address

Hi Everyone...   I am looking for the option to forward a @rogers.com email address, but to no avail. When I log into the rogers.yahoo.com web portal, the option to forward your email has disappeared.  Can someone confirm this?  I know if you had pre...

Is my modem obsolete?

Hi, Newbie here with 0 tech knowledge.  I seem to have internet, but cannot get my wifi to connect.  Is my Hitron tower modem failing? I am assuming the modem is what connects the internet to the computer .It's old, I am old, LOL I am paying alot for...

LilLulu by I've been here awhile
  • 492 Views
  • 2 replies
  • 0 likes

Sonos One SL on Rogers Ignite modem

I have two Sonos SL One speakers that used to work well when I bought them. The wifi router I was using at the time was an Apple Time Capsule. The default setup on the router I’m using with Rogers Ignite doesn’t work… the sonos speakers won’t connect...

RodNolan by I've been around
  • 525 Views
  • 1 replies
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Resolved! email fibre notice

K got the official email "Work in your neighbourhood is about to begin" referencing to fibre work will be done in my area and i was wondering what this means for me.when they do the work and upgrade i guess to fibre in my area does that mean that it ...

hiho by I'm an enthusiast
  • 1467 Views
  • 9 replies
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Resolved! Internet/WiFi disconnect intermittently

Hi, We experience intermittent Internet/WiFi disconnections. It was fine until this month. During my 30-minute meeting, it disconnected three times. The WiFi on my laptop is totally fine when I work in the office. Is there any way to troubleshoot and...

VinceC333 by I've been around
  • 827 Views
  • 1 replies
  • 1 likes

Unable to create app password for Rogers Email

Trying to set up my Rogers e-mail account on Outloook Mobile on Android. Went to Member Centre, chose Account Information then Authorized Applications.Clicked Add Another, Named it and clicked Generate.  Keep getting error:    *** Edited Labels ***  ...

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Bilottag by I've been here awhile
  • 51122 Views
  • 131 replies
  • 3 likes

Rogers Constant Intermittent Connection

Constant dropped connections from Roger's head end for the past two years. It's become the most unreliable Internet service money can buy. Avoid.     ***Added Labels***

I'm experiencing intermittent disconnect for my Rogers Internet

Issue started happening about a month ago. The cable modem light will go from solid white to flashing orange, and then will change to flashing green indicating its attempt to reconnect. Internet will then be back after that. The issue happens randoml...

ChrisW7 by I've been here awhile
  • 761 Views
  • 3 replies
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Resolved! No route between two public IP addresses obtained from one modem.

Hi guys,   I managed to get two public IP addresses from my modem in bridge mode. I attached one unmanaged switch to the modem first and then connected my two own routers to the switch. Thus I got two IPs. And I tried to get more and found out only t...

johnqhu by I'm here a lot
  • 1686 Views
  • 8 replies
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Resolved! Archiving Mail

GuysI have thousands of emails in folders. Is it possible to Archive them all to an external destination such as a hard drive or other email account? Unfortunately I am moving to a place where I cannot have rogers anymore and I'd hate to manually mov...

Maxx by I've been here awhile
  • 5627 Views
  • 8 replies
  • 0 likes

Intermittent Connectivity

I'm losing all connection for internet/TV multiple times daily & they do nothing about it. Had a tech to house that couldn't even figure out how to connect to wifi & he left & said he was going to check k something & never came back. Apparently there...

Joneil by I've been around
  • 587 Views
  • 1 replies
  • 0 likes

L6S area went out on the weekend.

And twice today. What are we paying for. Been having a problem since Covid. I work from home, with a job i love. I swear 郎 if I loose it because of Rogers they will be paying my retirement for 20+ years.        ***Edited Labels***

sandran by I've been around
  • 355 Views
  • 1 replies
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Bridge Mode Channel Errors

I have noticed that that I have two channels 31 and 32 on my XB8 gateway that seem to have excessive errors when I check the status.  The other channels are much lower some are under 1000.  Is there any suggestion on how to lower this.  There are no ...

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emveepee by I plan to stick around
  • 657 Views
  • 3 replies
  • 0 likes