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Rogers internet coming to my area?

This is the 3rd of 4th time checking in. I'm wondering if there is a plan to service my area? I've been told a few times there is. I I was last told sometime in 2023 I should hear something or expect news of plans to come with fiber in the future. I ...

Rhino3237 by I've been here awhile
  • 371 Views
  • 1 replies
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Network login keeps showing up

All of a sudden when I reset my router everything that gets connect is asked to create a wifi password and set the SSID. It prevents people from logging into the internet. The computer that access the settings is fine though. Also get a lot of securi...

Geezup by I plan to stick around
  • 322 Views
  • 1 replies
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Yesterday internet at K1T0B1 was down

Hello, Yesterday, the internet was down for almost three hours in Ottawa, South—from 1 PM to 4:30 PM. What happened? Bel and Virgin subscribers were up. What happened to Rogers? There have been brief outages in the past, but not the one I experienced...

kassayeb by I've been here awhile
  • 442 Views
  • 3 replies
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Resolved! Email not working after Ignite migration

I migrated to Ignite this weekend.Now my email doesn't work and my home phone voicemail box won't work. I've been trying to fix this for hours as it is very important that I get email back. I've gone through 3 different chat specialists and got cut o...

Flash by I plan to stick around
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  • 5 replies
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Resolved! Unable to load certain website(s) and or videos

Since Rogers has been experiencing network issue the past couple days I have been unable to load Google.com or load videos on YouTube on any of my devices at home while connected to the Rogers network.    When using mobile data (not with Rogers, with...

Sporadic Connection Issues

I'm having extremely sporadic connection problems in Guelph. There's also very bad packet loss on top of this from some Rogers server which I think is a different issue. That packet loss is from 209.148.235.0/24, I believe this mostly happens during ...

brian55555 by I've been here awhile
  • 501 Views
  • 2 replies
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Internet out for most of the day

I’ve had no internet for most of the day. Rogers said there’s an outage in the area as a cable was cut, but there’s no mention of it on their site or online, as far as I can tell. So what’s actually going on? How long does it take for rogers to ident...

Crivens by I plan to stick around
  • 401 Views
  • 1 replies
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Rogers Yahoo Email Constantly Needing Email Reset

Hi   I have been using the Rogers Yahoo email account for years without issues. But past 2 weeks something very odd is happening. I get logged out of my email account on all the clients that had been logged in. I only ever log into this email in 2 pl...

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AwesomeGuy by I've been here awhile
  • 4875 Views
  • 8 replies
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Unbearable Latency in L3S Markham

In the past 8 months, we have had 8 visits from techs, including two level 2/senior techs to fix our insane upload latency issues during peak hours. They have tried things from replacing wires in our box, replacing modems, and adding an adapter for c...

tj02_ by I've been around
  • 365 Views
  • 1 replies
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Poor Wifi on Home Devices

We have had several technicians to our house multiple times to determine and try to resolve the shoddy, inconsistent wifi signals. Often times, when the technicians arrive they check the wifi with their own devices and lo and behold, the speeds are r...

ocatarino by I've been here awhile
  • 311 Views
  • 1 replies
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Buffering

I am really disappointed that my internet keeps buffering on my unit myself and senior dad watch programs on, I have the basic tv channels I think there is only 5-8 channels available with the internet with my contract is all I can afford so my tv un...

Dutchgirl by I've been around
  • 288 Views
  • 1 replies
  • 0 likes

100 Eagle Rock Way

Internet casually decides to die every 2-3 months.  Had techs come over like a congo line. Its out again and can't get a tech to show up.  Wrote to head office (The President LOL).  Just send another tech and I'll see you in 3 months.  Internets been...

Kkk8 by I've been around
  • 270 Views
  • 1 replies
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Internet and TV experience

Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by differ...

Photoeng1 by I'm here a lot
  • 630 Views
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Resolved! Rogers wifi strength of signal test vs TV settings indicator

Hi, I recently installed a pod to boost the signal from my modem to the living room where I have my TV. Initially I got 3 bars TV box strength, then it settled to 2 & now it's back to 1.   When I conduct the signal strength test (in the living room) ...

nickdiamand by I plan to stick around
  • 824 Views
  • 2 replies
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I need help

Please I need somebody to help me, I receive call from Roger but they don’t answer. I want to solve my issue.       ***Added Labels***

Analdeen by I've been here awhile
  • 254 Views
  • 1 replies
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Uncorrectable Codewords

Hi there. Any idea if this chart is okay, or should I ask for a tech? I sometimes get high latency spikes for a second randomly at times which effects gaming (on wired connection). Thanks.   Channel IDLock StatusFrequencySNRPower LevelModulation Do...

andrewr55 by I've been around
  • 342 Views
  • 1 replies
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3rd Party Router

I know that this has been asked before, but I still do not see a clear answer since every discussion seems to immediately veer into techspeak and an alphabet soup of acronyms. So I seek a simple direct answer.   I have the bundle. I want to add a thi...

doughty by I plan to stick around
  • 1358 Views
  • 6 replies
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slow speed

i need some help have been geting vary slow speed 2.5mbps i have tried everything to fix it and its still the same  here is my downstream  Upstream Channel Bonding ValueChannel ID 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 18 MHz 23 MH...

david2003 by I've been around
  • 325 Views
  • 1 replies
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XB7 & XB8 5GHz Wifi Issues

Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...

AGnana by I'm here a lot
  • 11073 Views
  • 21 replies
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Ottawa outage?

Anyone else having internet down last few hours? I see downdetector report spiked around the time I lost connection a few hours ago. Bit we are not back up and I have checked everything....     ***Edited Labels***

OVERON by I've been here awhile
  • 551 Views
  • 1 replies
  • 0 likes