cancel
Showing results for 
Search instead for 
Did you mean: 

XB6 Modem Settings/Requests/Firmware Discussion

gp-se
I'm an Advisor

Hey guys, I noticed we don't have a dedicated thread on the XB6 modem like the Hitrons. I'm making this thread so we can talk about the various settings and requests for future changes through firmware updates. For me the biggest issues with the modem is we cannot block specific devices from internet access and we cannot use custom DNS servers.

With the Hitrons we could use a custom DNS without issues, and if we bridge the modem we can also use a custom DNS so I don't see why we aren't given the option with the XB6. The Xi6 boxes don't require using Rogers DNS since in bridge mode they are using whatever DNS the user has specified. For security and privacy reasons it's nice being able to choose whatever DNS server we want, and also being able to block devices like personal NAS and IoT from network access.

I know everyone is going to say put the XB6 in bridge mode and problem solved, however besides these two issues my XB6 isn't that bad. The range and speed suits my needs so why should I buy another $200-$300 router just so I can use a custom DNS and block some devices from the internet. Hopefully Rogers listens to our feedback and gives us more control like on the Hitrons.

 

***EDITED LABELS***

187 REPLIES 187

Re: XB6 Modem Settings/Requests/Firmware Discussion

blues_clues
I Plan to Stick Around

The certificate to allow https remote management is invalid and has expired.  I remotely manage my parent's XB6 and require this to be a secure connection.  I can change the port and make a stronger password for now but if someone is sniffing, they can intercept my credentials.  Apparently, the certificate expired in March 2020.

Re: XB6 Modem Settings/Requests/Firmware Discussion


@blues_clues wrote:

The certificate to allow https remote management is invalid and has expired.  I remotely manage my parent's XB6 and require this to be a secure connection.  I can change the port and make a stronger password for now but if someone is sniffing, they can intercept my credentials.  Apparently, the certificate expired in March 2020.


Are you seeing the expired certificate on an Arris XB6?

 

The SSL cert on my Technicolor XB6 is valid until January, 2021.  When I connect, I get an ERR_CERT_COMMON_NAME_INVALID from my browser but the certificate is still current.

 

Issued To:

Common Name (CN) xfi-gw.comcast.net
Organization (O) Comcast Corporation
Organizational Unit (OU) NSO

 

Issued By:

Common Name (CN) COMODO RSA Organization Validation Secure Server CA
Organization (O) COMODO CA Limited
Organizational Unit (OU) <Not Part Of Certificate>

 

Validity Period:

Issued On Wednesday, January 9, 2019 at 7:00:00 PM
Expires On Saturday, January 9, 2021 at 6:59:59 PM



Re: XB6 Modem Settings/Requests/Firmware Discussion

Don_Ca
I'm a Reliable Contributor
I have the same cert, January 2021

Re: XB6 Modem Settings/Requests/Firmware Discussion

blues_clues
I Plan to Stick Around
Yes, details below:
Model:TG3482G
Vendor:ARRIS Group, Inc.
Hardware Revision 11
eMTA & DOCSIS Software Version:7.1.1.1.69
Software Image Name:TG3482SV6_4.0p13s1_PROD_sey
Advanced Services:TG3482G
Packet Cable:1.5

Re: XB6 Modem Settings/Requests/Firmware Discussion

@blues_clues  To get this resolved, you will need to contact Rogers Tech Support and have them open a support ticket internally.  You can do this either by telephone or by sending a Private Message to @CommunityHelps .