Fibre to the Home Installation, is this still happening? Before the pandemic hit a representative from a third party company came around my neighbourhood and was talking about this:
https://www.rogers.com/customer/support/article/faqs-about-roger...
This has been an ongoing issue for me for years. Unfortunately the only thing that seems to work for me is unplugging the modem and plugging it back in. It seems relatively stable compared to some of the issues that people are having here for about 2...
If that actually worked, I wouldn't be on here mentioning the issues I've had to endure. I understand Rogers has a new baseball stadium they have to pay for but overbilling customers by refusing to cancel services properly isn't the way to go about d...
You only had to contact Rogers twice? I think I've sent at least a dozen private messages after at least a dozen phone calls dealing with billing issues. This is why I stopped automatic payments a long time ago. I strongly suspect if everyone did the...
This has been nearly identical to my experience. I was charged for services I cancelled two months ago. Although I've been promised my bill would be straightened out, I'm not holding out hope thats actually going to happen given the scope of the bill...