What worked for me was going to the chat with a virtual assistant. All you need is to type "live agent" and you will be put in the line to a live agent. Wait time was 10-15 minutes. After the agent answered, everything was very quick, we were able to...
I am also having email problems. Unfortunately, the security questions are not accepted and I am stuck at an attempt to change password. Tried to call support, waiting time is between 1.5 and 2.5 hours. Great customer service, Rogers !
