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Flex Channels 4K Error Message

    I DON'T EVEN HAVE 4K CHANNELS I had to call once before to do the exchange, but now I want to do it again. By myself. what causes this error?       ***Edited Labels***

4K error.jpg

WATCHED show not displaying as watched

Recent change to Ignite. We have 2 tvs and like to watch some of same shows but separately. Some shows will display the blue WATCHED banner after one of has watched the show and sometimes it doesn't. It appears to be random. Seems like something smal...

Mer1 by I've been around
  • 203 Views
  • 1 replies
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Streaming Apps aren't working

I have contacted Rogers twice and they can't seem to be able to fix my issue.  I have Amazon Prime which worked just fine when I had cable.  I now have Ignite and Prime doesn't work.  In fact none of the Apps work.  When I click on any of the Apps it...

Sue500000 by I've been here awhile
  • 557 Views
  • 4 replies
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Resolved! blue screen

 We are experiencing blue screen or no start up on one tv, have to reset constantly. Also have picture drop out still , as experienced earlier. Wifi router is also having problems with band steering function not being reliable.   ***EDITED LABELS*** ...

Resolved! Add my TSN subscription to my STB?

I have a typical Rogers ignite setup at home using a Xi6 STB. I also have a separate yearly TSN subscription. To view TSN channels I have to switch to my computer and watch via a web browser. Is there any way of adding that same subscription into the...

markfink777 by I plan to stick around
  • 735 Views
  • 4 replies
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Resolved! Want 2 people to control Ignite TV

What universal remotes work with Ignite TV so 2 people can control the TV?  one person with Rogers Ignite remote and one person with a universal remote.

Sound bar does not work with Ignite TV

With Bell Fibe. I was able to use my optical cable connection from my RCA Lcd TV to my Samsung sound bar along with my DVD player. my AppleTV+ box and the fibeTV sound. With Ignite connected to TV with an HDMI connection. I still get proper sound bar...

Lui1444 by I've been here awhile
  • 788 Views
  • 6 replies
  • 0 likes

Ignite TV Casting Error

Hi,Every time I try to cast ignite tv using chromecast I get the same error for the last few days (TVAPP-00115) Does anyone have a fix for this?

Mary26 by I've been around
  • 1038 Views
  • 11 replies
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Fox 13 Seattle pixelated since yesterday

Since yesterday, Fox 13 Seattle is pixelated and a bit laggy. All other channels work normally, right now the only issue is with Fox 13 Seattle.       ***Edited Labels***

Fox13Seattle_Pixelated.png
ReneHache by I plan to stick around
  • 406 Views
  • 4 replies
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Resolved! A, B, C, D, buttons on ignite remote

I noticed that the A, B, C, buttons are shortcuts to help menu, accessibility and sports app while D doesn't seem to be associated with anything.  My question is: is there a way to program different things for those shortcuts?  Right now I find those...

TV not showing as a service that I have

Unable to customize my flex channels as TV does not appear under services in My Rogers. Install of Ignite Flex 20 was April 5 and I have TV but no on line access to change. As to the channel lists on line, they are all different and do equate with I ...

Resolved! Was sent XR11 remote ... can I keep and use my XR15 instead?

Hi,I had to replace my set box and received an old XR11 remote instead of a XR15 remote.  I'd love to keep my XR15 remote to use with the new box, but I can't seem to get it to work beyond the mute function.Does anyone know if I can program my XR15 t...

Lyphe416 by I plan to stick around
  • 468 Views
  • 2 replies
  • 0 likes

Resolved! Missing Episode of The Neighborhood

I have Ignite TV.  When looking at the list of episodes available for the show The Neighborhood it says episodes Season 5 Episode 1 to Episode 15 are available and also Episodes 17 and 18 are available.  Why is Episode 16 not available?       ***Edit...

hrmckay by I plan to stick around
  • 350 Views
  • 5 replies
  • 0 likes

Ignite remote Volume Control

I had an issue with the sound on my tv. The box was changed and sound came back. I still have sound but hardly any volume. Has to be at a 100 on the sound to hear it at all but not that loud.     ***Edited Labels***

Donhere1953 by I've been here awhile
  • 789 Views
  • 3 replies
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How long do I wait for activation to show on my Rogers profile?

I just had my Rogers ignite subscription done this morning and was eager to exchanges a few flex channels but apparently in the system my subscription is still saying "Pending activation " how much longer do I have to wait before this glitch I call i...

Ilovtv2 by I've been around
  • 230 Views
  • 1 replies
  • 0 likes