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Does HD preferred prefer 4K to HD?

I am trying to record all Leafs games on IgniteTV.  There is a setting for "HD preferred".  But what about games that are available in 4k?  Will they be recorded in 4K, then HD if 4K is not available?  Will it always record in the past possible resol...

wayner92 by I'm a senior contributor
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Shaw TV Gateway Guide vs Ignite TV Guide

I just looked at the 1 minute Rogers Ignite TV Guide description. ...l ???? First impression, it looks very old compared to Shaw TV Gateway Guide, This is surprising as I was expecting to see so much more capability from the Ignite guide. and only a ...

tbcuthbert by I plan to stick around
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Resolved! Ignite services

We've switched to Ignite services and have been trying to set up the boxes and connect the phone since Tuesday March 19th.  When the technician came on Friday, he couldn't register the boxes because Roger's system was down so we were told.  He called...

Deleting From Sceduled List

My Wife decided she wanted to record a program. When she did, she selected record all. So now she was getting the program recorded 4 times a day on 4 different channels in 4 different time ziones. I cancelled 3 of the recordings and now it shows thes...

schmidtp by I plan to stick around
  • 342 Views
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Resolved! Using monitor instead of TV?

My elderly MIL needs to upgrade to Ignite TV (contract expiring and price goes up a fair bit to keep old hardware) and insists on using a certain piece of furniture to hold her TV, which gives me 26" width. I have been unplugged from these types of s...

Microfiche by I've been here awhile
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Prepping for change to Ignite.

I am NextBox user and am very concerned with Rogers push to move to Ignite ... correct me if I'm wrong ...o Present recordings cannot be viewed offline from Rogers cable due to software forcing regular boots for downloading..o Favorites will be lost....

crpl2 by I plan to stick around
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Ignite TV 200 hours of recordings

How do we manage the 200 hours? Is there a running tally of the recordings? Do shows that we save that go over 1 year just disappear? we currently have 3TBs of storage on our Shaw TV Gateway ... is there any way to buy more hours?

tbcuthbert by I plan to stick around
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Resolved! Shaw/Rogers staff in forum

Are there Shaw/Rogers staff participating in these forums?The Shaw forums included some Shaw staff that were also helpful. Their identifiers started with Shaw_’name’

tbcuthbert by I plan to stick around
  • 636 Views
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Resolved! Why do IgnitenTV boxes show StackTV channels in the 900s?

Maybe I misunderstand StackTV but I thought that it is a streaming service that gives you access to Canadian cable TV channels without requiring a cable TV subscription.  But isn’t anyone with an Ignite TV box going to have a cable subscription and g...

wayner92 by I'm a senior contributor
  • 676 Views
  • 3 replies
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How to add a channel to Favourites in the Ignite TV Guide

How to add a channel to Favourites in the Ignite TV Guide On the remote, press the Guide button once to access the main guide.Navigate to the channel you wish to add to Favourites.Press the left arrow button on the remote to highlight the channel an...

aalmamun by I've been around
  • 774 Views
  • 1 replies
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Rogers XiONE TV box, audio setting issue with Denon AVR

Just got ignite and I’m having issue with audio not coming on after we have powered town TV and Denon the next time we switch it all back on.Set the box audio to expert mode, the Denon shows Dolby Digital + symbol and the audio work.Switch it off. Ne...

raymate by I've been here awhile
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Stingray Now and Festival 4K channels

It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television.  This was the case with digital cable.  However, I have noticed that these channels are not included on Ignite TV.  Must...

Resolved! Watching Ignite TV, Move to another room?

I'm new to Ignite.  Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off.  Is that really possible, and if so, how?  If I'm watching a recording, then I can pa...

Resolved! XRA Big Button Voice Remote

@CommunityHelps  Not sure whether you are aware of this but Comcast recently made a new XRA Large Button Voice Remote available to customers who have accessibility issues with the XR15 remote.   https://www.xfinity.com/support/articles/get-to-know-xr...

Xfinity_XRA_Remote.png
-G- by Resident Expert
  • 4019 Views
  • 4 replies
  • 1 likes

Multiple recordings of the same program

I have read multiple posts on the issue of Ignite recording the same program multiple times.    The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy.  BUT Ignite records multiple of the SAME episode.   IT records no...

BarryC604 by I plan to stick around
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  • 3 replies
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Channel lists- Popular v Flex 20 with sports

Hi, I understand that there is a channel list comparing the new Popular tv package with the old Flex 20 with sports package. Is it possible to get a link to that list? Also looking for a list of channels for the new Starter tv package. Thanks so much...

canfld by I've been around
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Resolved! Ignite Remote

Wondering if by chance there is a way to change settings on the Ignite remote so that once a channel is input with the number keyboard that the channel changes automatically without having to press the Select button much the same way it used to work ...

manofopera by I've been around
  • 1690 Views
  • 8 replies
  • 1 likes

Ignite Popular TV Channel Line-up

About to switch from ignite tv flex 20 +sports to ignite popular. Can I still get the following channels: CTV comedy, Smithsonian, and BBC Earth?   **Labels Added**    

Tobie by I've been here awhile
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