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Resolved! Sportsnet Ontario - Channel 22

I am looking to change my tv programming with Rogers. Currently, I have all the sports channels, but looking to use the Flex 20 programs.   I have read through this forum and looked at the channels available.  I live in Ontario in the Waterloo Region...

skhodd by I've Been Around
  • 340 Views
  • 1 replies
  • 0 likes

Resolved! Can’t Change Video Output Resolution - Ignite TV

Hey all. Much like the subject says, I can’t figure out how to change the video output on my Ignite box. Connected to a 4K TV but the setting is stuck on 16:9 720p HD. Can’t select 16:9, 2160p30 4K UHD or 16:9, 2160p60 4K UHD   Any idea why this may ...

Ignite TV Issues

I was forced to get Ignite a few months ago and I have had nothing but issues with it. When watching sports it is slow, it freezes, the video quality is NOT the advertised 4K but more like 4 bytes! So many times it gets kicked off from no internet or...

User2611 by I've Been Around
  • 257 Views
  • 3 replies
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Resolved! Bluetooth headset won’t pair

Before getting ignite TV my old headset worked fine and was told I needed a bluetooth headset to work with ignite.  I have a Panasonic TC-P50U1 television and trying to connect Sony Bluetooth headset Wh-RF-400.  Can you help I have tried everything i...

iroc01 by I'm Here A Lot
  • 392 Views
  • 5 replies
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Resolved! Ignite Premier package dropping from 86 to 63 total flex channels?

I've been on the phone for hours without an acceptable response. Yesterday, before I made the mistake of trying to upgrading from gigabit to a new 1.5G plan, I had the ability to select 86 flex channels on the premier package. After they changed ever...

james039 by I Plan to Stick Around
  • 594 Views
  • 6 replies
  • 0 likes

Flex Channel Error Message

Hi there,   We recently switched to a new tv package, and we were attempting to exchange our flex channels for the first time and keep receiving the following error message, and none of our changes will save:   "When you swap out or remove all your 4...

Outage

Is there an outage affecting community of New Credit just outside Hagersville? We have been without our Ignite internet and tv services since around 12:30. Neighbours on either side are out as well. ETA for return of our services?     ***Edited Label...

Mel110 by I've Been Here Awhile
  • 155 Views
  • 1 replies
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No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've Been Here Awhile
  • 178 Views
  • 2 replies
  • 0 likes

Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I Plan to Stick Around
  • 5846 Views
  • 28 replies
  • 1 likes

Rogers Ignite - Losing connection to WiFi, Internet, TV

Rogers Ignite - Losing connection to WiFi, Internet, TVsince Nov 25th and it's getting worse each day.Located in Moncton, NB. Have reset the modem, checked all cable, powered on and off. It's been rainy and a little breezy, but this is ridiculous. I ...

Magnaman by I've Been Around
  • 179 Views
  • 1 replies
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Resolved! New ignite tv package error

I just had ignite 1G and ignite tv installed yesterday. both work just fine but when I arranged the services I was told I was getting flex 5 but i got the basic starter setup without even US networks. I've called to sort it out but so far I've been l...

markfink777 by I Plan to Stick Around
  • 234 Views
  • 2 replies
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The Africa Channel not on the Flex Page

Hi, I notice that The Africa Channel (channel 886) is not on the Flex page, even if it's marked has a Flex channel on the channel list for the Premier package. If I remember correctly it was on the Flex page a long time ago, but not anymore.Also an o...

ReneHache by I Plan to Stick Around
  • 122 Views
  • 3 replies
  • 0 likes

Resolved! Roku streaming stick not connecting to Ignite

I recently switched from another carrier to Ignite. I can’t seem to get my Roku stick to connect with the internet now. Any suggestions would be appreciated.   ***Edited Labels***

WR4 by I've Been Here Awhile
  • 216 Views
  • 2 replies
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Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've Been Here Awhile
  • 315 Views
  • 1 replies
  • 0 likes

IgniteTV Surround Sound

There have been several threads discussing IgniteTV surround sound over the years.  The issue with IgniteTV audio is complex and difficult to follow.  This thread is intended for Audiophiles who have their IgniteTV boxes connected to AVRs. Until rece...

57 by Resident Expert
  • 739 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV - StackTV

Do you get stacktv when you get ignite tv or did I messed up I don’t want to pay more for more channel     **Added Labels**

Laurajane09 by I Plan to Stick Around
  • 578 Views
  • 6 replies
  • 0 likes

Resolved! Ignite TV Channels - Error code is XRE 03137

All channels are in a state of ‘channel loading’. Have been experiencing this for the past few hours.Error code is XRE 03137       ***Edited Labels***

Dek1 by I've Been Here Awhile
  • 7252 Views
  • 18 replies
  • 2 likes