How to exchange Ignite TV Flex Channels
SELF-SERVE ONLY: You can only exchange Flex Channels online. We won’t be able to complete this...
How to use your Ignite TV Voice Remote: Program & Pair
BEFORE YOU START: Find out which of these Ignite TVTM voice remotes you own: Power on....
How to Install Your Ignite Wi-Fi Modem & Setup the Wi-Fi Network using the Ignite WiFi Hub App.
Learn about how to easily install your Ignite Wi-Fi Modem using the Ignite Wi-Fi Hub app.
Forum Posts
Ignite Parental Controls
Especially since there was some recent updates, I thought I should do a little write up about the parental controls available on the Ingnite internet. Many parents worry about what their kids are doing online, how long they are, but are not always aw...
Ignite TV Guide/Images
Creating this as a visual guide of most of the screens, Menus, etc.Hardware:The box model is Xi6A / AX061AEIOne power (5v, 3A USBC) One HDMI, power light, and thats it.Status screen: Quick Record by Record Button:Pressing Right on the Arrow Pad:Bring...
Rogers Ignite TV on PC: "TV Go"?
Have Ignite TV running on my PC. There is a CP24 channel available, and also a CP24 "TV Go" channel, which is the same feed. Launching the "TV Go" warns of potential data charges, but in this context it is pulling data via my LAN anyway. What's the b...
Some iPhone Apps Not Connecting to Ignite Home Internet
iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...
Huawei p30 lite not connecting to wifi
We recently bought a new modem and set up our new WiFi and it worked for the forst two days but recently I can't connect my Huawei p30 lite to the internet, I know that it's a problem with the specific device because I have two of them and out of 20 ...
Free to Me Shows Channels That Need a Subscription
Continuous issues with free to me guide. A year ago we called Rogers to say we have channels that when chosen say we need to subscribe to the channel. First representative said that we were doing it wrong and that its a perk to know these other chann...
Ignite Installation: Remote control
I've self installed Rogers Ignite. All cables etc connected properly. Now trying to get cable TV working. Select language on screen. None of my remotes are able to control movement on TV screen ***Added Labels***
Resolved! Ignite Pod will not connect to wifi hub
Hi, I have a Technicolor CGM4140COM wifi gateway and three WNXE12AWR (XE1v2-WN) ignite pods. My wifi and TV all work properly. I can't get any of the 3 pods to connect to the gateway. I followed the steps to connect the pods that are in the Ignite Wi...
CBC Gem app on Ignite TV?
Noticed today that CBC Gem was not included in the supported streaming apps on Ignite TV. Just keep seeing ads for the new show Belgravia and this appears to be the only way to watch it. Guess I'll stream on my laptop for now, but wish I could watch ...
Same Favorites on All TV's?
I just installed Ignite and have 3 tv's in the house. I initially set up my "primary" tv and added my favorites. When I connected my other 2 tv's I saw that they were all showing the same favorites. I would like the favorites to be individualized/spe...
Blocking offensive sites online
The parental control on the new Rogers ignite modem I have does not allow for blocking specific offensive sites. How can I do this and block vpns too? *** Edited Labels ***
Resolved! Apple TV Authentication not working for CNN Go?
CNN will not authenticate via Rogers for Apple TV? This was working fine before very recently. The authentication times out even though it says 'Activation Successful!' I have an active account in good standing and was not able to speak to anyone via...
Pairing With Bomaker Soundbar
Anybody know how to pair a Bomaker soundbar with the ignite TV remote (XR11) ?? Have tried walking through the codes with 992, but haven't found one that works. ***Edited Labels***
Xi6A Upscaling
I just bought a nice 4K TV, and am trying to set it up in the best way. It seems that to get 4K Rogers content that the box has to be set to 4K. That seems to make the box upscale everything, and I strongly suspect my TV’s upscaling is better. I reme...
Gateway Hub LAN port #4 red line
On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***
Ignite remote - tuning and search
Just switched to the ignite TV, and so far it's been a bit of a disappointment. The most annoying factor is that the channel tuning is linked to the search function in the remote. I have to click an extra button every time I want to change the channe...
TV Input Toshiba TV and Ignite Controller
everything works good except for changing to a different input, the menu doesnt even come up, help! ***Edited Labels***
TCM Schedule
The TCM schedule on Rogers often reflects a movie but another movie is shown. For example, Feb 13th Gigi was on the schedule but American in Paris was shown. On New Year's Eve I was looking forward to a series of Thin Man movies but other movies were...
Using Ignite TV Web Version with my Firestick on Windows 10
2 weeks into my experience, now the Watch button does not work on any browser on my Windows 10 machine. Worked for the 1st few days but haven't been able to watch anything for last 3 days. Really wish ignite worked with my firestick. I had been using...
Restarting and recording the full show
I did this once, just after getting Ignite, but since then if I restart a show and try to record it, I only get the remaining part of the show (from when I switched over to that channel). Is this not available, and it was just a fluke the one time? *...
Nothing is working
My phone tv and internet is not working, I have ignite and it keeps dropping signal. I’ve restarted my modem 10 times and noting is working. This service is so horrible **Added Labels**
Resolved! Can't get 4K channels on my RCA 4K Smart TV Model RNSMU5836
I recently purchased a 58" RCA 4K UHD Smart TV. The HDMI ports are labeled HDCP 2.2 (one is also ARC capable). The Ignite TV box is plugged into one of the non-ARC ports. I have gone into the TV settings Feature menu and enabled HDMI EDID 4K, but whe...
