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Resolved! 4K Channels

Do I need a 4K TV to access the 4K channels? Is there a work around?       ***Edited Labels***

fvautour by I've been here awhile
  • 12255 Views
  • 11 replies
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HDCP Errors

Hey everyone, I noticed I'm having issues with watching 4k content on my Xi6 going through a Yamaha receiver. I get an error saying the box cannot output 4k because of a HDCP issue. If I unplug or restart the box with the TV and Receiver both on, the...

gp-se by I'm an advisor
  • 2716 Views
  • 4 replies
  • 0 likes

Netflix not Working, Error Code: APPS-04154

Attempt to open the app and it says "Having trouble opening the app. Please try again in a few minutes" APPS-04154.   This has been going on since Friday at 8pm, it is now Saturday at 10am. Rebooted the Xi6. It works on the other Xi6   Thnx Bill     ...

Biollw by I'm a senior advisor
  • 12886 Views
  • 17 replies
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Resolved! Wifi cameras need up address

I just installed the ignite gateway.and.im trying to set.up my wifi security cameras, I need the up address to install but all I'm seeing is 10.0.0.5 wereas before it was 192.168.0.xxx:80How do I find the proper IP address so I can install these came...

gordow by I plan to stick around
  • 1089 Views
  • 1 replies
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Resolved! Insigna TV will not pair with Ignite Remotes

I just purchased an Insignia 43" 1080p HD LED TV (NS-43D420NA20) from Bestbuy and the remote will not pair to it. I tried all 3 remotes I have. It seems the Ignite box/remote firmware will require an update to support it. Can Rogers support please pa...

Woodsie1 by I'm here a lot
  • 5242 Views
  • 3 replies
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Resolved! Ignite TV web login showing old discontinued addresses

Does anyone else have an issue when they login to the Ignite TV web portal (ignitetv.Rogers.com) using their MyRogers sign in, it lists and asks you to select an account and lists an old discontinued address as well as the current service address? It...

WSih by I've been here awhile
  • 1075 Views
  • 1 replies
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Resolved! Ignite Remote and Yamaha Amplifier

I'm looking to control a Yamaha HTR-6160 with my Rogers Ignite Remote.  The Yamaha is in a cupboard behind a door.  The TV is connected via HDMI cable to the Yamaha HTR-6160 and the volume is controlled by the Yamaha.  I want to be able to turn on th...

dgreensp by I've been around
  • 2459 Views
  • 1 replies
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Switching to Ignite TV while Paying for Magazine Subscriptions

Just a heads-up for those who have magazine subscriptions on your Digital Bill (Maclean's, etc.) ... and are considering... or being forced... to go to IGNITE.   Make sure that you get them to transfer that subscription to your new account.   They wi...

ColdGranite by I'm a senior contributor
  • 1608 Views
  • 1 replies
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Resolved! Ignite TV box with old standard TV

I'm thinking of upgrading to Ignite TV. I have one HD TV and 3 older models of TV that do not have HDMI ports. I know I need a box for each TV, but can an Ignite box even be connected to these old TVs?   ***Added Labels***

Resolved! Ignite TV Flickering

Unplugged tv and box to move everything and now nothing just black and white flickering. Ive tried unplugging everything and using ignite site to reboot and still flickering.   *Added Labels*

Guy111 by I've been here awhile
  • 4977 Views
  • 2 replies
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Resolved! Ignite not recording 1 specific show why?

The show catfishhas an beside the recording, why is that? I have tried 4 times and it won't record. Sometimes I thought maybe I forgot to record but I haven't. Why is this????   ***EDITED LABELS***

Bzezinski by I'm here a lot
  • 7703 Views
  • 8 replies
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Resolved! Issues with connecting to VPN since switching to Ignite

Please help!!The issue with connecting to VPNs on Ignite seems to be known and nothing seems to be done to fix this.Everything was absolutely fine connecting to my work VPN prior to switching to Ignite.I need this resolved so I can connect to my work...

Ollie79 by I'm here a lot
  • 12175 Views
  • 18 replies
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Resolved! Voice Commands on Ignite TV Remote not Working

Have been using Ignite TV for a few months. Since starting with it usually have to press buttons on remote several times to get any response. Voice option works about 5% of the time. Will press and hold down voice command button and it will just give...

Jeffq by I've been here awhile
  • 11209 Views
  • 11 replies
  • 0 likes

Resolved! Splitting output from modem?

Can I use a simple managed switch to split the signal from my Ignite WiFi Gateway (XB6) to send to two computers? Any conceivable problems doing so? They'd rarely be used at the same time.    Tnks   ***EDITED LABELS***

markfink777 by I plan to stick around
  • 2016 Views
  • 3 replies
  • 0 likes

Resolved! Ignite TV Mini Guide

This is a piddling kind of question but may as well ask since I am learning all kinds of features I never knew were there on my new Ignite setup. Just discovered that the right-arrow brings up the mini-guide, and see that there is an option to have i...

DrMike by I'm a trusted contributor
  • 4900 Views
  • 8 replies
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Resolved! Selecting Multiple Ignite TV Favorite Channels

Hi all,   Learning to experience all of the ups and downs of our brand new Ignite Premier package, but one thing I don't see any obvious way to do is to select MULTIPLE channels (at once) to be favorite channels.   Since the channel lineup bears zero...

DrMike by I'm a trusted contributor
  • 4006 Views
  • 3 replies
  • 0 likes

Resolved! Secondary Audio (SAP) on IGNITE

  The only reference that I see to SAP on Ignite... ... is a selection under "settings - device settings - audio"   ... which says:  "Audio Language (SAP) reset"   ... but nowhere do I see anything that allows me to turn SAP on or off, or anything th...

ColdGranite by I'm a senior contributor
  • 4190 Views
  • 4 replies
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DAZN on Ignite TV?

DAZN is also coming soon I think.Look at the sports section and football.It shows the DAZN games but it can't load it yet.Stay tuned   *Added Labels*

yyz64 by I plan to stick around
  • 12627 Views
  • 14 replies
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Resolved! TV input only brings up picture mode and not input labels

I have an RCA TV and today we were set up with Rogers ignite. I didn't have any issues with pairing the tv with ignite aside from having to to the 991 thing until it turned off. My issue is now when I press TV input, it brings up the screen mode for ...

Jypeddle by I've been around
  • 2254 Views
  • 1 replies
  • 0 likes