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Resolved! "EHD" Samsung TV - Ignite TV Compatibility Issue

So I have a TV that was stuck in the middle of the HD revolution.  To be clear, this samsung has HDMI inputs and worked fine with our last cable box.     Also to clear other possibilities, I have a 4k TV directly beside it that I tested and it works,...

fatman by I'm here a lot
  • 3853 Views
  • 19 replies
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Resolved! XB6 Modem blocking Apple downloads and updates on my iPad

I came across an interesting issue with the XB6 this morning.  I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting.  I am able to browse the web so I know I am connected.   Looki...

Alex4161 by I'm a senior contributor
  • 1636 Views
  • 3 replies
  • 0 likes

Resolved! Hiding SSID on Ignite TV modem/router

Is it possible to hide SSID on Rogers Ignite modem? As per my knowledge, the only way to hide it is by putting it in bridge mode which disables it.   *Added Labels*

rookie8155 by I plan to stick around
  • 8354 Views
  • 12 replies
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Disable Arris XB6 Ethernet Ports?

I was wondering if there was a way to disable the Ethernet ports on the Arris XB6 modem? Trying to make it as “secure” as possible to ensure internet can’t be accessed when it’s not allowed to be I already disabled the WPS and I think the Ethernet p...

Resolved! How to Manually Engage Screen Saver

When ignite is turned on there is a screen that displays time and weather and nice scenery. Is there a way to manually get back to that screen or do you have to wait for ignite to time out?   ***Edited Labels/Title ***  

Robbell by I plan to stick around
  • 2927 Views
  • 4 replies
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Resolved! Remote controls TV and sound bar at same time.

My remote is synced with my TV and sound bar which is ideal for changing channels and turning off the TV. However, I would like to keep the TV speakers off and use my sound system on its own. Is there a way to program the remote to stop controlling t...

tlourenco by I've been here awhile
  • 23044 Views
  • 3 replies
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Resolved! Can you use a NextBox with Ignite TV service?

Ignite Premier - Is there any reason I cannot continue to use my Nextbox 3.0 for TVor does this new ignite TV box mean I have to remove it. I own that box and would like if possible to keep it on the main TV. My wife is not good with change and she i...

ptatherton by I've been here awhile
  • 11269 Views
  • 5 replies
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Ignite TV box connected to wrong modem

Had my Rogers guy at my house a few days ago to connect an ignite TV box in an upstairs bedroom. He accidentally connected it to the main gateway in my basement instead of our upstairs hallway pod. So I’m getting basically no service to that TV. Any ...

W_MacNutt by I've been around
  • 1648 Views
  • 4 replies
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Resolved! Pairing Issue with TCL sound bar

Hi everyoneHaving issue with pairing the remote to an TCL sound bar ALTO 7 model. Is there way to roll though the codes until one works with the device. The device is not even on the list for section.     **Labels Added**

Bitstream vs. PCM? Low Dialogue Volume

Setup LG OLED ARC HDMI input connected to Samsung Harmon Kardon Surround Bar ARC input Rogers Ignite TV Xi6-A HDMI connected  directly to LG TV Apple TV HDMI connected  directly to LG TV   Sound issue with my Rogers Ignite TV Xi6-A. The default setti...

fabio78 by I've been here awhile
  • 1917 Views
  • 3 replies
  • 0 likes

Weather Network Wackiness

Recently switched to Ignite TV, and for reference we have the package with the most channels possible.   Noticed that The Weather Network is offered on CH17 (which seems fairly standard, going back years), but is an SD feed, and looks terrible.   How...

robtoe by I'm a reliable contributor
  • 3884 Views
  • 8 replies
  • 0 likes

Issues with the XB6 and slow network speeds

As of the last 2-3 weeks i've noticed slow network speeds at two residences, both subscribed to Ignite Gigabit and Ignite TV with the XB6 modem. speedtest.net can show 0-10mbps download speed over wifi direct to XB6 and regular upload speed. Sometime...

Ignite TV power supply

I have wifi and a tv in my shop and would like to move my ignite box there occasionally for hockey and such. It would be easier with a second power supply. It looks like a usb c connector but my phone charger won't power it up. Any suggestions?     *...

rapurchase by I've been around
  • 5233 Views
  • 2 replies
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Xi6 menu’s improper scaling?

Hello,I have a Rogers ignite box that is acting very strange. Video on all the channels looks great, however when entering any of the menus, including the guides most of the menu is completely off the screen and we can’t navigate the menus.I have tri...

Dkoz87 by I've been around
  • 925 Views
  • 1 replies
  • 0 likes

Resolved! Live TV Resumes After Watching a Recording

Hello,   We've recently switched to IgniteTV and are still getting used to it after several years with Fibe.  Things have gone well so far, no major technical issues or anything and we like some of the features that Ignite offers compared to Fibe but...

RyanC42 by I've been here awhile
  • 2731 Views
  • 6 replies
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Resolved! Hulu coming to Rogers Ignite STB?

Just noticed a new section called Video added this morning with a X1 app described as Hulu- Prod WIP. When opened it gives message "Not Availaible in your country". Anybody else notice this.       ***Edited Labels***

JML7425 by I plan to stick around
  • 3282 Views
  • 5 replies
  • 0 likes

Ignite TV Closed Captioning failures

I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...

ghcharters by I plan to stick around
  • 3950 Views
  • 8 replies
  • 1 likes

Resolved! Xi6 box won't change to 4k/60 resolution when going thru AVR

Got Ignite TV 5 days ago, and am having problems having the box change resolution to 4k/60 when going thru new Denon avr-x2600h receiver.  It has no problem when connected directly to the Sony Z9F TV.  Specs on receiver shows support for it, but when...

reed935 by I plan to stick around
  • 4220 Views
  • 7 replies
  • 0 likes