Sorry to hear you're having an issue with your Netflix app on the IgniteTV set top box. Can you provide us with a bit more information? Or a screenshot of what you're seeing? Is it happening on one or more boxes? Have you tried rebooting the box?
@Jjwatson15 wrote: Just ignores my request - no error code just goes right back to menu
Try rebooting your Ignite modem by power-cycling it. A few days ago, I had a problem where I lost IPv6 network connectivity and this also broke the Netflix app. After resetting the modem, you might also need to power-cycle your set-top boxes to get them to reconnect to Wi-Fi.