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Ignite TV Closed Captioning failures

I'm finding closed captioning to be very frequently messed up with Ignite in ways that I hardly ever saw with cable and my Nextbox 3. It's kind of hard to describe, but I'll try. Very often, on many different programs, many of the words in the black ...

ghcharters by I plan to stick around
  • 3352 Views
  • 8 replies
  • 1 likes

Resolved! Xi6 box won't change to 4k/60 resolution when going thru AVR

Got Ignite TV 5 days ago, and am having problems having the box change resolution to 4k/60 when going thru new Denon avr-x2600h receiver.  It has no problem when connected directly to the Sony Z9F TV.  Specs on receiver shows support for it, but when...

reed935 by I plan to stick around
  • 3734 Views
  • 7 replies
  • 0 likes

Resolved! A number of issues less than a week into my service

A spontaneous decision to switch from Bell after a sales person made a great offer at my door over a week ago has left me with some regret.  The good news is I have not canceled Bell and may not because I am a little surprised at the volume of issues...

CMCRAWFORD by I plan to stick around
  • 5576 Views
  • 31 replies
  • 0 likes

Resolved! Issue with tv resolution / Display settings

Hey folks. Need some help. I have a Sony xbr connected to a denon receiver. Cable is now via Ignite. Whenever I turn the tv on the resolution on the the guide is super magnified and nothing can be done on the remote to scroll or select a channel. Onl...

Aj5359 by I plan to stick around
  • 5973 Views
  • 6 replies
  • 0 likes

Ignite box not recognized by reciever

I have my ignite box connected through my denon reciever. When i power on reciever the box is not activated. If while reciever is on i unplug power to ignite box and immediately plug power back into it then it works and i get rogers welcome screen. W...

Dave1960 by I plan to stick around
  • 7001 Views
  • 51 replies
  • 0 likes

Ignite WiFi Speed Problems Using Eero Router

Hi there, I need help with my network system and ignite Wi-Fi speed. I’m sending my Wi-Fi from my house to my shop through the Ubiquiti Nanostation LOCO M5 network system. I have an Eero pro router in my shop, wired to the Ubiquity antenna that then ...

furniss by I've been here awhile
  • 2072 Views
  • 3 replies
  • 0 likes

Can't connect hardware VPN into my home network

Hi All,   I find a picture is worth a thousand words, so I created the above diagram.  I can't seem to connect to my VPN server from the Internet, however, I am able to do it from the internal network.  I have tried to use an online port scanner, an...

home network.png
badsfasd by I've been here awhile
  • 1559 Views
  • 2 replies
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Resolved! Adding a switch to Ignite modem

Just "upgraded" to Ignite and I'm not much of a fan of it yet. My biggest issue is there are only two ethernet ports on the back of the modem. I need at least 4 to 6. So can I just plug a gigabit switch into one of these modem ports and will that wor...

Risquee by I'm here a lot
  • 10381 Views
  • 12 replies
  • 0 likes

Ignite TV / Samsung 65" UHD 4k Flat Smart TV KU7000 Series 7

I had two Rogers Techs visit the house yesterday and today to install an IGNITE TV box.   I have an Android Box connected to the TV already.   When they tried connecting the Ignite Box it would load up the WELCOME Greeting screen and then about 10 se...

rgomes1 by I've been here awhile
  • 1298 Views
  • 4 replies
  • 0 likes

Resolved! Do I actually need a home phone with Rogers Ignite TV service

I've been trying to get rid of my home phone for a couple years.  When I first told Rogers I wanted to cancel my home phone, I was told it would actually cost me more money because I would lose the bundle package discount I was getting.  Move forward...

kimmal by I plan to stick around
  • 1681 Views
  • 3 replies
  • 0 likes

Resolved! Only two Ethernet outlets on router

I recently switched to Rogers ignite and now have my new modem/router up and running.My problem is that I have 3 devices ( Sonos, cloud hard drive, Phillips hue) that all require a wired Ethernet connection.Can I plug something in to modem to split t...

Jkquinn by I've been around
  • 2662 Views
  • 3 replies
  • 0 likes

Resolved! Intermittent No Audio Issues on Youtube App

I have noticed over the last two weeks that when I go to the Youtube App, I lose all audio.  Video if fine.  It doesn't happen all the time, perhaps 25%.  Sometimes it happens right away, other times after several minutes of viewing.  When I go back ...

jjjjy7 by I'm a reliable contributor
  • 3448 Views
  • 5 replies
  • 0 likes

Rogers Ignite TV Wish List

Our family just joined Rogers Ignite TV and, since it is the Season, here is a Wish List in hopes that the Rogers elves are listening.  Others please feel free to add your own wishes to this thread.   1. Rogers Ignite TV PVR "This Timeslot Only" opti...

Kromtara by I plan to stick around
  • 3077 Views
  • 10 replies
  • 3 likes

Resolved! Live TV apps wont work

Hi, 3 questions:   1. Just wondering how to watch live TV on Sportsnet Now, Global, CTV, and Crave without using Ignite TV?  For example, if I try to sign in to Sportsnet Now on my PC, phone, or Fire Stick, it asks me to choose my cable provider and ...

pitfall21 by I plan to stick around
  • 4577 Views
  • 4 replies
  • 0 likes

Resolved! Ignite TV Remote

Hello,   I got the Ignite TV setup yesterday.  My question is about the remotes that came with it.  They are not the same as the ones that came out with the service at the beginning.  They feel harder to press the buttons and have less features on th...

Square by I'm a reliable contributor
  • 5588 Views
  • 5 replies
  • 1 likes