Can't Access a Few Crave Titles Through Ignite TV STB

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fgfgf
I Plan to Stick Around
Posts: 14

Can't Access a Few Crave Titles Through Ignite TV STB

This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.

Two examples: Girl, and The Wolf of Snow Hollow

 

*Added Labels*

 

-G-
Resident Expert
Resident Expert
Posts: 2,049

Re: Can't Access a Few Crave Titles Through Ignite TV STB


@fgfgf wrote:

This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.

Two examples: Girl, and The Wolf of Snow Hollow


I see what you mean; they are not available yet for free on-demand but upcoming airings (tonight and tomorrow) are available to record.  Have these movies premiered yet?  If not, you might just have to wait a few more hours for them to be available from Rogers even if they are accessible now through the Crave app.



-G-
Resident Expert
Resident Expert
Posts: 2,049

Re: Can't Access a Few Crave Titles Through Ignite TV STB


@fgfgf wrote:

Two examples: Girl, and The Wolf of Snow Hollow

Just checked again and both of these titles are now available for free On Demand to Crave + Moves + HBO subscribers.



fgfgf
I Plan to Stick Around
Posts: 14

Re: Can't Access a Few Crave Titles Through Ignite TV STB

looks like someone spotted the error and fixed it 😉