Ignite TV™
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Resolved! Understanding the Ignite TV Channel Comparison Chart

What is the difference between "flex" and "flex incl" on the comparison chart? I assume the red check mark means it the channel is automatically included in the package.  It also appears that "flex incl" means the channel is included in the package -...

bchallis1 by I've been here awhile
  • 6137 Views
  • 2 replies
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Resolved! Cannot set up Ignite TV on Laptop

I am new to Ignite Tv, I was trying to set it up on my laptop and even after logging in I wasn't able to see anything. I guess I am doing something wrong. Please help!       ***Edited Labels***

TStark by I've been around
  • 1462 Views
  • 1 replies
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Ignite STB loses connection over HDMI extender

Setting up my Ignite service.  Ignite STB (Xi6-T) connected to TV via HDMI Ethernet extender (similar to https://www.monoprice.com/product?p_id=8009) shows “welcome” message from STB and then loses signal.  I’ve read a bit that it may be HDMI “handsh...

3rdparty by I plan to stick around
  • 1498 Views
  • 4 replies
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Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a senior contributor
  • 7614 Views
  • 37 replies
  • 2 likes

Ignite "Big Button" (Royal) Remote

This is new:  Ignite TV Big Button Remote: Royal Found this on: https://www.rogers.com/support/tv/remote https://www.rogers.com/customer/support/article/program-big-button-remote-ignite-tv https://www.rogers.com/cms/support/pdfs/TV/ignite-tv-big-butt...

Ignite_Big_Button_Remote_with_Rogers_Logo.png
-G- by Resident Expert
  • 13063 Views
  • 13 replies
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Ignite TV Guide Clock a Little Off

Time on the Ignite TV Guide is Slow   I noticed the time on the guide is at least 1 minute slow causing my recordings to start early and then cut off the endings! Extremely annoying! I now have to set my recording to extend by 3 minutes. However, I s...

Vunanne by I'm here a lot
  • 5082 Views
  • 10 replies
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Resolved! Powering On Problem With Ignite Remote That Is Paired to A/V and TV

Hi. I'm not sure if my problem is unique to other posts about pairing Ignite, I did read a few and couldn't see it. I just got converted from digital to the Ignite bundle yesterday, a professional install where he did the pairing. There's a lot to ab...

dougjp by I plan to stick around
  • 5111 Views
  • 4 replies
  • 0 likes

Resolved! XR15v2-RQ Ignite TV external device input issues

Hi everyone, I am having difficulty to get my external devices to passthrough hdmi signal using the rogers box.   My setup is, rogers ignite box is directly connected to the only HDMI port I have on my screen and is able to stream TV channels OK. My ...

vulture by I plan to stick around
  • 2993 Views
  • 3 replies
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Resolved! Change channels without voice or search?

Is it possible to change the channel without using your voice or that little search box coming up? I know it’s such a little thing to complain about but I hate when I try to change the channel and instead of just changing, that search box pops up and...

Lolly52 by I've been around
  • 5043 Views
  • 12 replies
  • 1 likes

Misc Troubleshooting Tips

For those of you who are experiencing issues with Ignite TV, and have run through the regular troubleshooting tips (reboot, check cables, etc), have a look at the settings on your TV.  I have a new Samsung TV and have found a few things that were not...

jjjjy7 by I'm a reliable contributor
  • 1010 Views
  • 1 replies
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Resolved! TVAPP-00200 error, Ignite TV app no longer plays shows on iPhone

I have signed out, restarted the app, reinstalled the app, restarted my phone, restarted my Ignite gateway and even tried moving my device from one grouping to another in the Ignite Wifi app (only suggestion I could find on internet). Nothing fixes t...

Fineous by I've been here awhile
  • 11607 Views
  • 18 replies
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Resolved! Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals?  Its a real battery drain if you want to skip forward.     ***Edited Labels***

jjjjy7 by I'm a reliable contributor
  • 2482 Views
  • 5 replies
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Resolved! Rogers Ignite TV on PC: "TV Go"?

Have Ignite TV running on my PC.   There is a CP24 channel available, and also a CP24 "TV Go" channel, which is the same feed.   Launching the "TV Go" warns of potential data charges, but in this context it is pulling data via my LAN anyway.   What's...

robtoe by I'm a reliable contributor
  • 6302 Views
  • 6 replies
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Ignite TV re Universal Remote

I am looking to switch to Ignite TV, to do this I am buying a new TV and AVR to replace my aging units. If I also get a Universal Remote to control these two and my DVD, is it accurate to say I still require the Ignite remote to get its features ( ...

wolverine99 by I plan to stick around
  • 1821 Views
  • 2 replies
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Resolved! Ignite Remote / Go to live after rewind

Scenario: I’ve rewinded to a show in progress a few minutes. I’ve decided I now want to go the ‘live’ view (what’s actually airing in real time). The Nextbox remotes had a button called “live”. Thanks,       ***Added Labels***

ceeeeeeeee by I've been here awhile
  • 1686 Views
  • 2 replies
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Resolved! Re-connecting paired Bluetooth headphones.

I’ve already paired a set of Bluetooth headphones and they work fine. The problem is when I shut the tv off and turn the tv on the next day, the headphones do not automatically connect. I have to go back to audio settings and forget them and pair the...

Mafia-Mom by I've been here awhile
  • 2851 Views
  • 5 replies
  • 0 likes

Resolved! Only my 4K channels are working--what happened?

Hi,   I was wondering if someone could help me. I woke up and somehow only my 4k channels work on my Xi6-T box. I can see the guide, the three dots when the picture loads, but ultimately get a XRE-03090 error code on all non-4k channels.   Has anyone...

Adomo25 by I've been here awhile
  • 4379 Views
  • 6 replies
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Resolved! How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID.  Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are ...

ColdGranite by I'm a senior contributor
  • 24654 Views
  • 37 replies
  • 0 likes

Resolved! Ignite TV Box Set-Up Settings

I got 1 receiver with my package yesterday, was supposed to be 2. The second one will be here next week. My question is, if I unplug the receiver and hook it up to the tv in my bedroom, when I hook it back up to the tv in the living room, will I have...

warped77 by I plan to stick around
  • 2065 Views
  • 1 replies
  • 1 likes