Ignite TV™
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Resolved! Bad Weather Ignite TV Issues

Every time it rains my ignite tv and internet goes down. Anyone else have this issue as when I call Rogers they tell me everything is fine on their end and they can’t see anything wrong. This has been an issue for me ever since I switched to Rogers. ...

Geo28280 by I've been here awhile
  • 2651 Views
  • 6 replies
  • 0 likes

Resolved! Long delays when changing channels

Hi   I am noticing that when I change channels, it can take up to 14 seconds before they appear.  Channels like 08, 24,  23, 22, 33 and sometimes others.    What causes these delays?   This happens on boxes that are connected via CAT6 wire or WiFi at...

Alex4161 by I'm a senior contributor
  • 7292 Views
  • 10 replies
  • 0 likes

Constant reboot with Sanyo TV + Ignite TV

Hi I have a Sanyo model number is FW50C78F and this past week everytime I turn on the tv I have to unplug the HDMI connecter and replug it to be able to watch the tv . The technician came here yesterday said that theres 2 tv brand that has problem wi...

Resolved! Using Ignite WiFi Hub app to install ignite TV

I have a day scheduled to install ignite tv and internet. I have set up rogers account (not a previous customer). I downloaded the app as I know I need that to complete self install. I can sign into the app but then I get a message that reads “to acc...

Timber72 by I've been here awhile
  • 3224 Views
  • 7 replies
  • 0 likes

Bandwidth Issues Downloading PC Games While Watching TV

Looking for real solution about Rogers Ignite Gear Ignite Internet 150uXB6 Modem- Hardwired to two computersXi6 No extenders to 4 TV'sVOIP Phone Problem-I play PC games and I need to download these PC games from Steam/Orgin/GOG/Uplay/EPIC/RosckStarWh...

gfraser2 by I plan to stick around
  • 2852 Views
  • 8 replies
  • 0 likes

Resolved! Xi6-T box dropping device after a few days

We have Xi6-T box connected to an older projection TV that only takes DVI connection.  So it is connected to a HDMI to DVI converter box.  Works well but stopped working after a couple of days (Rogers actually replace it with a new unit, same result)...

MayLam by I've been here awhile
  • 2390 Views
  • 8 replies
  • 0 likes

Resolved! Screensaver is Freezing on TV Startup

Getting Frozen Screen On TV Start. Lately when I start the TV in the morning I have been getting a screen I cannot get out of. I push every button on the remote and it won;t change. I restart the TV and it still is there. I have to unplug the set top...

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schmidtp by I plan to stick around
  • 3501 Views
  • 20 replies
  • 0 likes

Resolved! Ignite TV Box Freezes on Screensaver

Yes. One of my ignite boxes freezes on the screensaver. The shows are playing in the background and can change channels but picture stuck on screensaver. A does not do anything nor does any button on remote. Have to unplug box every day to use it.   ...

JordanS1 by I'm here a lot
  • 3090 Views
  • 7 replies
  • 0 likes

Resolved! Ignite TV Recordings Not in Sync

We have 3 Ignite TVs. On 2 of them all the PVR schedules and recorded shows are the same, but not on the 3rd one. The recording function on the 3rd TV works but is not in sync with the other 2 TVs. How to fix this?       ***Edited Labels***

dmcevenue by I've been around
  • 2323 Views
  • 5 replies
  • 0 likes

Resolved! Required Wi-Fi Speeds for Xi6-t

I am standing next to Xi6t but although Speed Test show 300 mbps on my iPhone, Xi6 says (on connected TV) signal strength too weak!!How fast must Wifi be for it to show signal strength good enough ?   ***Added Labels***

mubashir56 by I plan to stick around
  • 2980 Views
  • 2 replies
  • 0 likes

Resolved! Amazon App Controls

In amazon app once I have finished video what button do i use to go back to programs list - all i can do is exit app and start over       ***Edited Labels***

bernstxx by I've been here awhile
  • 1288 Views
  • 2 replies
  • 0 likes

Resolved! List of recordings

Where can I find a full list of all my recordings? I would like to delete some of them.        ***Added Labels***

Resolved! Ignite TV - TVO

First off, I'm not an Ignite customer and I ditched Rogers digital cable VIP over a month ago in favour of an IPTV service from my ISP.  It's a regional ISP I've been with since the beginning of public Internet. I've been able to subscribe to the cha...

OLDYELLR by I'm a senior advisor
  • 1860 Views
  • 2 replies
  • 0 likes

Ignite TV Audio Settings - Dolby Digital not Dolby Digital Plus

Good Evening,    Is there a way to set the audio to only be dolby digital, I have an HDMI switch with an optical out and it only allows for dolby digital.  However in the audio settings on the ignite box, I can do PCM or Auto which then defaults to d...

kurios by I've been around
  • 2390 Views
  • 1 replies
  • 1 likes

Asus GT-AX11000 with Rogers gateway issue

Hi, I am hoping to get some help with my issue. Currently, I have an Arris XB6 gateway set up in bridge mode going hardwire into an Asus GT-AX 11000 in full wireless router mode, now I have a gigabit plan and when using and I get a huge drop in speed...

pablom88 by I'm here a lot
  • 4428 Views
  • 6 replies
  • 0 likes

Ignite TV clients

When you are on Ignite TV do you have to use a Rogers TV device as a client at each TV in your house, or are there Ignite TV client apps for devices like Roku, Fire TV, AndroidTV, Xbox One, and TV OSes like Samsung, LG, etc?   *Added Labels*

wayner92 by I'm a reliable contributor
  • 4852 Views
  • 14 replies
  • 0 likes

Certain US Channels Unavailable At Cottage

I have ignite at home along with 500/500 Rogers internet. All is good. I have a cottage and have Ignite on my computer. When I try to watch certain US channels I get a message that they're not available and that I have to be on my home Rogers interne...

optiworker by I've been here awhile
  • 2063 Views
  • 4 replies
  • 0 likes

Resolved! Fairchild TV East (Channel 36) in Ignite TV always zoom

I just switched to Ignite TV and have an annoying problem. Fairchild TV is not a HD channel so I watch it with TV box setting “Auto Zoom”None. I don’t want zooming because it will make the picture “un-natural”. After switching to Ignite TV and settin...

kklee by I plan to stick around
  • 10221 Views
  • 57 replies
  • 0 likes

Ignite TV | Youtube App | Back button not exiting playing video

Tried to start YouTube about an hour ago, and I got a message around "we're having problems with this app", or something similar. Attempted to launch it a few minutes later, and it started successfully.    However, assuming an update was made to the ...

robtoe by I'm a reliable contributor
  • 10157 Views
  • 66 replies
  • 1 likes

Unable to connect Ignite TV service to Plasma TV

Hi, I just converted to Ignite TV and the tech dropped off 3 tv boxes. I tried to hook one up to my 15 year old Pioneer Plasma TV (PDP-5060HD) that has its own media receiver box (which is the only way to connect to the TV panel through the Pioneer r...