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Remote from upstairs box turns on my living room box

Hello,I am finding my living room ignite tv on in the middle of the night or in the morning after I’ve shut it off. Realized that when I turned on my bedroom tv it turned on the box and tv downstairs. How do I stop this it’s so annoying to have to go...

Josie4 by I've been here awhile
  • 2541 Views
  • 11 replies
  • 0 likes

Flex Channel swapping when you have pre set records

Can someone explain what happens to pre set program records on a flex channel when you decide to switch to a new flex channel Does the switch delete the preset records? If not then do I get billed for more that EXTRA flex channel? What about pre reco...

rwasley by I've been around
  • 510 Views
  • 2 replies
  • 0 likes

Three New Ignite TV boxes - Just Delivered - None power up.

I received my three Ignite TV set-top boxes yesterday - opened up the boxes and plugged in everything as per the instructions. None of the boxes show a white light on top (which is supposed to happen). TV screen remains blank - even after a few hours...

miketk by I'm here a lot
  • 2151 Views
  • 10 replies
  • 0 likes

I'm at my wits end...missing channels

So I am going on three weeks and many tickets entered, but I continue to have problems with missing many channels on my Ignite TV.  In fact,many of the missing channels are the only channels that I actually watch.  All the Sportsnets, TSNs, all Canad...

Cbernard by I've been here awhile
  • 421 Views
  • 0 replies
  • 1 likes

Ignite Internet Offline Modem

Good Morning!I woke up to no internet signal on my Google home. At first I reset my Modem. Still nothing. So I reset my Google home. Again nothing.I go into my Ignite WiFi App and it says that my modem is offline. But it's plugged in and the light is...

TheSargeOne by I've been here awhile
  • 621 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV Box Output

I have an older TV that will not accept a 1080p signal. Can the Ignite TV box output 1080i? I'm getting pressured to switch to Ignite, but I don't want to switch my TV. Thanks for the help.   ***Added Labels***  

LF1949 by I plan to stick around
  • 760 Views
  • 1 replies
  • 0 likes

14 Free Content Apps

Anyone know the 14 free content apps with content library exceeding 140,000 in the promotional email I received?     ***Edited Labels***

cash1 by I plan to stick around
  • 464 Views
  • 2 replies
  • 0 likes

Missing Games on Super Sports pack

I recently subbed to supersports pack. Find alot of my teams games are not even on . Out of 5 games have missed 2. I also sub to tsn and sportsnet. Like todays game not on anyplace. What is the point of subscribing to MLB extra innings if you don't g...

phil57 by I plan to stick around
  • 5893 Views
  • 70 replies
  • 0 likes

Resolved! CFCF Montreal Ch 132 Bad Pixelating (Ignite TV in Ottawa area)

Greetings. I am writing to report that this channel has been severely pixelating for at least the past week and possibly longer, since I only recently subscribed to Ignite services. It only affects this one channel, therefore I am assuming the proble...

james039 by I plan to stick around
  • 473 Views
  • 2 replies
  • 0 likes

Chromecast Ignite Errors

I've been having problems casting Rogers Ignite with Chromecast. When I try to cast I sometimes receive a message that no input can be found. Other times Ignite will begin to cast but Chromecast will freeze and I'll have to reboot it. I've tried this...

Baseball56 by I've been here awhile
  • 798 Views
  • 3 replies
  • 0 likes

4K HD PVR boxes does Rogers have any in stock?

My building has a bulk plan included in the maintenance fee  that requires a 4K HD PVR box. The Tech support guy gave me a different box (I believe it was due to failing to provision that box or maybe he doesn't have this box). I realize later that t...

boogah by I've been around
  • 843 Views
  • 1 replies
  • 0 likes

Resolved! How do I disable reminders for sports games?

I'm making this post on behalf of my mother, who one day didn't necessarily want to record the blue jays game, but wanted a reminder of when it was starting so she could switch over and have a look. This was a few weeks ago. Ever since then, every si...

bscrivens by I plan to stick around
  • 2504 Views
  • 4 replies
  • 0 likes

Resolved! Xi6 Ignite TV Boxes - Always On / Always Streaming?

Tried a few searches on this, so apologies if this is already addressed.   In my case I have several Xi6-T boxes, and I was installing a new TV.    I connected it to the box, and turned on the TV with its remote (did not setup the Ignite remote yet)....

robtoe by I'm a reliable contributor
  • 13613 Views
  • 20 replies
  • 0 likes

Remote Pairing

Deactivate pairing between Ignite remote and Meidong sound bar.       ***Added Labels***

firemaidn by I've been around
  • 347 Views
  • 1 replies
  • 0 likes

New Ignite IPTV box - XiOne

For the past couple of weeks, I have been part of a group testing the new XiONE IPTV box.  It's similar to the Xi6, but is a bit smaller and uses about half the power.   Here are some differences between the XiONE and (Xi6).   AV1 CODEC4 GB memory (2...

JKnott by I'm a reliable contributor
  • 8572 Views
  • 7 replies
  • 2 likes

Audio Separating from Video all the time

I couldn’t find anything to this. But I can’t believe how often the audio will fall out of sync from video- whether I use the guide, switch from live TV to OnDemand or exiting apps to live TV. I find myself restarting ignite boxes almost every day.  ...

Japer by I've been here awhile
  • 422 Views
  • 2 replies
  • 0 likes

When will Rogers roll out the new XiOne STB

Looking to find out when Rogers might be rolling out the new XiOne boxes for existing customers.  I have a bunch of the Xi6's, but my main box would benefit greatly with the added support of Dolby Vision/Atmos.  I normally have to use a different str...

reed935 by I plan to stick around
  • 1844 Views
  • 2 replies
  • 0 likes