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Flex Channel Error Message

Hi there,   We recently switched to a new tv package, and we were attempting to exchange our flex channels for the first time and keep receiving the following error message, and none of our changes will save:   "When you swap out or remove all your 4...

Outage

Is there an outage affecting community of New Credit just outside Hagersville? We have been without our Ignite internet and tv services since around 12:30. Neighbours on either side are out as well. ETA for return of our services?     ***Edited Label...

Mel110 by I've been here awhile
  • 532 Views
  • 1 replies
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Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I'm a reliable contributor
  • 10922 Views
  • 28 replies
  • 1 likes

Rogers Ignite - Losing connection to WiFi, Internet, TV

Rogers Ignite - Losing connection to WiFi, Internet, TVsince Nov 25th and it's getting worse each day.Located in Moncton, NB. Have reset the modem, checked all cable, powered on and off. It's been rainy and a little breezy, but this is ridiculous. I ...

Magnaman by I've been around
  • 510 Views
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Resolved! New ignite tv package error

I just had ignite 1G and ignite tv installed yesterday. both work just fine but when I arranged the services I was told I was getting flex 5 but i got the basic starter setup without even US networks. I've called to sort it out but so far I've been l...

markfink777 by I plan to stick around
  • 873 Views
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The Africa Channel not on the Flex Page

Hi, I notice that The Africa Channel (channel 886) is not on the Flex page, even if it's marked has a Flex channel on the channel list for the Premier package. If I remember correctly it was on the Flex page a long time ago, but not anymore.Also an o...

ReneHache by I plan to stick around
  • 854 Views
  • 3 replies
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Resolved! Roku streaming stick not connecting to Ignite

I recently switched from another carrier to Ignite. I can’t seem to get my Roku stick to connect with the internet now. Any suggestions would be appreciated.   ***Edited Labels***

WR4 by I've been here awhile
  • 1753 Views
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IgniteTV Surround Sound

There have been several threads discussing IgniteTV surround sound over the years.  The issue with IgniteTV audio is complex and difficult to follow.  This thread is intended for Audiophiles who have their IgniteTV boxes connected to AVRs. Until rece...

57 by Resident Expert
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Resolved! Ignite TV - StackTV

Do you get stacktv when you get ignite tv or did I messed up I don’t want to pay more for more channel     **Added Labels**

Laurajane09 by I plan to stick around
  • 3450 Views
  • 6 replies
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Recording "taken to go on mobile device????"

I am recording a series.  I watched one episode on my phone, using the app, and now when I try to watch on my tv I get the message "downloaded to another device.  It must be returned to your PVR before you can watch it."  How the heck to I return it ...

slb260 by I plan to stick around
  • 1029 Views
  • 3 replies
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Resolved! Losing Modem Signal on only 1 tv closest to modem.

We switched to Ignite TV a couple of months ago and have had nothing but headaches.  We have 1 tablet, 2 computers  and 1 laptop all running off our Wi fi system. Along with the 3 black boxes for the TV's that are on this Ignite Modem. We live in a s...

SWe3 by I've been here awhile
  • 866 Views
  • 2 replies
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IgniteTV Guide & Recording Issues.

I had a thread under Digital TV called "IPG Inconsistencies" because there were so many issues with the Guide.  I didn't think I'd have to start a similar thread here so soon because I'd heard that the Guide is more accurate and has better Programme ...

57 by Resident Expert
  • 7545 Views
  • 48 replies
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D Button on Voice Remote

Can you program the D button. Be nice to have a quick shortcut to fav channel, app etc   **Labels Added**    

Kittyjkat by I've been around
  • 491 Views
  • 1 replies
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Resolved! Flex 20 channel question

Thinking of switching to Ignite. With the same channels listed on lower and higher channels, when you modify a Flex channel does it change it in both locations ?   *** Edited Labels ***

Resolved! Sportnet now and Disney plus subscription

I recently upgraded my internet to Ignite streaming.  The promotion said I will have 6 months free Disney + and 1 year free Sportnet now subscriptions.  So far, I did not get any emails for the activation and myrogers did not have "subscription" tab....

mkleung by I've been here awhile
  • 835 Views
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Rogers Ignite Bundle Installation Questions

Hello , does Rogers really have to run in new cables in to our apartment from outside to setup an Ignite Bundle ? We been living here for years so are the old coaxial cables inside still good enough for the new Ignite program? Is it necessary for me ...

Ignite records/schedule

Good day, So I have 2 problems that have just started today.1) Playing a recorded show, any,  the audio stops for 8-12 seconds occasionaly. Maybe every 5 mins.2) Scheduled recordings only show out to 11/11. If I go into my ignite app or ignite web it...

Biollw by I'm a senior advisor
  • 1010 Views
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Resolved! Ignite Voice Remote Stopped Recognizing Voice

A new Ignite TV user and all was fine.  XR15 Remote was paired with Samsung TV and voice commands working.   Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...

RobH3 by I've been here awhile
  • 4101 Views
  • 5 replies
  • 0 likes