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Ignite TV not working after using chrome cast

After using chromecast for streaming a service like Hoopla and then returning to the TV input, Ignite TV does not work. I need to unplug the box and then wait about 5 minutes for the TV to come back on. Is this normal? If not, can anyone suggest what...

kennedymt by I've been here awhile
  • 4217 Views
  • 10 replies
  • 0 likes

No Sound When Running Ignite TV Box Through Pioneer Audio Receiver

I think the title tells the story, but just in case:   I run one HDMI cable from the IgniteTV to my Pioneer VSX-821 receiver, and from there into the TV.   For whatever reason, I get no sound. I called in and they tell me the receiver may be too old ...

ArianK by I plan to stick around
  • 4154 Views
  • 7 replies
  • 0 likes

Resolved! Ignite TV Guide is Wrong

I notice on channel 654 RAIWP,  the programs that air do not match the Guide. This has been happening for a couple of days.   Why does the guide not show the correct programs?   **Labels Added**                

falcios by I'm a senior enthusiast
  • 860 Views
  • 2 replies
  • 0 likes

REV TV Audio Issues

Starting recently there have been audio issues on REV TV. Initially I thought it was just my recording of "The Inside Line" yesterday, however, it's happening again on live REV TV today and a subsequent recording of The Inside Line.   The audio issue...

57 by Resident Expert
  • 1985 Views
  • 13 replies
  • 0 likes

Remote Control - future consideration

Recently, we got Ignite TV, my family commented about the placement of the microphone being so close to the number pad. After entering the channel number on the keypad, it is so easy to it press the microphone and not the selection button. For the ne...

falcios by I'm a senior enthusiast
  • 620 Views
  • 5 replies
  • 0 likes

Resolved! Xi6 Apps order

Is it possible to re-order the apps sequence? Netflix is the first app on the list and there doesn't appear to be an option to move the apps around. Did I miss something?     ***Edited Labels***

AV_Fan by I plan to stick around
  • 657 Views
  • 1 replies
  • 0 likes

Display Recording Settings Devices

Under General > Display Recording Settings I have a duplicate device listed. I only have two STBs. One is named Family Room and the other Living Room. For some reason I have Living Room shown twice.  When I rename the Living Room to something else on...

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Resolved! Flex 20 + Sports Package Question

Hi there: right now I have the old digital boxes and I am thinking about upgrading to ignite. I called Rogers and I was offered the flex 20 plus Sports. They sent me the channel listings, and I don't see Sportsnet Ontario on the list of channels. Any...

Resolved! Ignite tv channels

I’m thinking of getting ignite tv but can’t get a clear answer on whether or not The Golf Channel is available.      ***Edited Labels***

PearlsF by I've been around
  • 1697 Views
  • 1 replies
  • 0 likes

Hollywood Suite 70s channel sound issue

For about a week now, I've had bad sound only on one channel - Hollywood Suite Movie channel for 70's movies.  The sound cuts out every other second which makes it hard to watch the channel.. This happens ONLY on this one movie channel and on no othe...

pjrettin by I've been here awhile
  • 1107 Views
  • 5 replies
  • 0 likes

Resolved! Ignite TV away from home HDMI not working

When I am away from home I can watch most channels on my chromebook. If I try to use a HDMI cable to connect to a TV so I have a bigger screen, there is no video. Is this normal?     ***Edited Labels***

turkk by I plan to stick around
  • 647 Views
  • 1 replies
  • 0 likes

Saved Recordings Disappearing

I was on my ignite TV app earlier today marking some recordings as "save until expiry". I had just marked a film as such when the app refreshed and the recording disappeared. I still had 2% space left on my PVR before the recording disappeared and af...

RSS92 by I'm here a lot
  • 2162 Views
  • 9 replies
  • 0 likes

Emergency Alerts on Ignite TV

Okay, this is kinda annoying.  @CommunityHelps  , do you know if there are any plans to fix Emergency Alerts on Ignite TV?  There is no way to stop or cancel the Alert Ready message that is being displayed (and read aloud at full volume) and it also ...

-G- by Resident Expert
  • 4862 Views
  • 17 replies
  • 0 likes

ToonAVision added as an app only

Rogers quietly seems to have added ToonAVision, but the channel is not on the guide, cannot be recorded, paused, rewind, etc. It is found in the Apps section under Entertainment.   I really disapprove of channels being replaced with apps. This should...

james039 by I plan to stick around
  • 1034 Views
  • 4 replies
  • 0 likes

No soundrrect my sound it did not

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it w...

Donhere1953 by I've been here awhile
  • 520 Views
  • 1 replies
  • 2 likes

More Stingray Music Changes??

Back in October, 2020, Rogers rejigged their Stingray music channels (they removed a ton of channels and added some) and reassigned channel numbers, filling channels 370 - 409, inclusive.  Looks like things may be changing again.  When I look at my s...

-G- by Resident Expert
  • 10693 Views
  • 20 replies
  • 1 likes

Really confused about channel counts

I think I'm now at the point where I might have to say goodbye to Digital TV. I'm reviewing the packages. Besides losing channels,  I'm confused about the number of channels.  Rogers Flex 20 says 52 channels, with 31 basic, and 29 Flex included for a...

geddo by I plan to stick around
  • 6678 Views
  • 22 replies
  • 0 likes

Fox Sports Racing Schedule

Can someone get a hold of these turkeys that package this channel for Canada and have them update their schedule on the Rogers Ignite...no way of getting a hold of them.   **Labels Added**    

danno100 by I plan to stick around
  • 813 Views
  • 1 replies
  • 0 likes

Does Rogers send out refurbished equipment?

We just signed up for the Ignite Flex 20 with 1.5Gbps internet. This is part of their migration to the Ignite system from the legacy cable. Anyways I started opening up gateway first and it looks brand new, no issues. Then I opened up the two tv boxe...