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Outage in Barrhaven Ont

There has been an outage in my neighbourhood since Feb 8, 2023. In spite of multiple calls and Tech visits we still haven't resolved the issue. I asked to get a text when the issue was resolved, I received 6 texts over a 3 week period saying the repa...

lawrence3 by I've been here awhile
  • 503 Views
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Resolved! Rogers Ignite Modem

How long does it take for modem to reboot after disconnecting power then plugging back in  4 TVs and internet       ***Edited Labels***

Mide by I've been around
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Ignite TV: Bluetooth drops after 2-5 minutes.

Hello,Since approx. end of January (I think there was firmware upgrade on around Jan 23) the Ignite TV STB (ver. AX061AEI_5.10p7s1_PROD_sdy, firmware 161.0.0 rel. Feb 16) the device drops Bluetooth connection after approx. 2-5 minutes.   The headsets...

bez_ucha by I've been around
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Ignite Screensaver Options

I am tired of the constant Ads running in the screensaver. I get you want to save power but there should be a pictures only mode as well as a dark screen (no ads no pictures option) for those of us who like to fall asleep to the TV but don't want the...

Myktay by I've been around
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  • 1 replies
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Resolved! Foreign language stations

Can I exchange foreign language stations with English stations?   **Labels Added**    

Kyyou by I've been around
  • 497 Views
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Resolved! Change Ignite Bundle online through my rogers

I wanted to change my ignite bundle online through my rogers account. Just wondering if I would lose service or if I needed to reset anything at home? Currently there is a wait time of up to 3 hours over the phone for customer service and I know I ca...

cbrent by I've been around
  • 795 Views
  • 1 replies
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Resolved! Ignite TV - channel access issues on my laptop

For reasons unknown, when I log into the Ignite TV site from my HP laptop, it will not allow me to stream certain channels.  I get a message that tells me that I must be logged into "my home wifi" in order to watch the program "due to copyright" regu...

Chuck59 by I've been here awhile
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TV shows provided by Rogers

Is anyone else tired of repeat television shows. ?We pay a pile of money monthly to get repeat after repeat shows. We’re told we get hundreds of channels. This is obviously not the case as even the TV shows are duplicated under a different channel nu...

PDoes by I've been around
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I keep lagging during gaming

Hey ive been lagging for past month on warzone when i game and my latency is very high now between 80-130ms. It used to be 30-50ms. I am 1gbps and 50mbps package. The tech changed the modem to xb8 today and still having issues but he cant figure out ...

bazaar by I've been here awhile
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March 2023 Outage Peel Brampton Area

Do we have and ETA when will the Brampton Internet, Candle land line Outage will be resolved?Will Rogers send a notification when service is back on??       ***Edited Labels***

ruben_i by I've been around
  • 573 Views
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Prime time pack

I switched to ignite tv last weekend and subscribed to the prime time pack. My services agreement lists it as part of my service. I’ve spoken with support practically every day this week yet I am still unable to access those channels. Has anyone else...

htrohatos by I've been here awhile
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Resolved! Questions about Ignite TV entertainment box connectivity

Hi,   I've upgraded to Ignite TV today /w 1.5 Gb internet and will be receiving my new equipment tomorrow. My house is pre-wired with CAT5E ethernet and all those cables exit in a cabinet in the basement.    My current config is 1Gb with a CODA-4582U...

Sigildark1 by I've been here awhile
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Resolved! Using the Ignite TV Modem/Gateway in Bridge Mode

There have been many questions in the Rogers Community Forums lately from users who have switched to Ignite TV and now wish to enable Bridge Mode on the Ignite modem/gateway and use Ignite TV with their own routers and Wi-Fi access points.  The Ignit...

-G- by Resident Expert
  • 113872 Views
  • 280 replies
  • 9 likes

Digital cable vs Ignite

My condo is switching from digital cable (Netbox etc) to Ignite TV May 1st.  Is Ignite ALL delivered over the internet?  At least now when Rogers (frequent) internet down episodes occur and my Smart TV no longer gives me Netflix, I can go to cable TV...

dcdanko by I plan to stick around
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Resolved! Anyone Miss the Old P-I-P (Picture-in-Picture) Feature?

Although the IGNITE TV experience is far superior to the Nextbox, I do miss the P-I-P (Picture-in-Picture) feature the old Nextbox PVR provided. Sometimes, it's nice to keep tabs on 2 shows at once, e.g. keeping tabs on a sporting event. Wonder if P-...

SpeedyC by I'm a reliable contributor
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Resolved! Flex Equivalent to Digital Plus

I have Digital plus cable package and am trying to figure out the flex equivalent.  I haven't  found the info available on the Roger's site of any use.       ***Edited Labels***

Colleen76 by I've been here awhile
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Sportsnet 4K 507 recorded shows are stuttering

I tried to record the Leafs game lastnight and I go to watch it and it was stuttering you could't watch it.. I tried again today same thing when watching something recorded, I tried on SN14K 509 and reorded shiws are fine.... So its channel specific....

Ignite TV - VOIP

After switching from Digital cable to Ignite I've found that my voip client no longer works (this is my work phone).   I'm assuming I need to adjust the port forwarding to fix this; does anyone have any odea which ports should be forwarded? (I tried ...

Tedman by I've been here awhile
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  • 35 replies
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Steaming Services

I have rogers ignite its pretty pricey. Does anyone have steaming services like netflicks crave stacktv or a sports one? How does it work do you like the steaming services are you still able to tape things on your pvr       ***Edited Labels***

Laurajane09 by I plan to stick around
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  • 4 replies
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