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Forum Posts

Does Global on Ignite TV get DD5.1?

With digital cable, Global (Ch 517) only offers stereo soundtracks when the same show under a US station (eg CBS Ch 523) has DD5.1. Is this still the case with Ignite TV? Any insights would be appreciated.

AV_Fan by I plan to stick around
  • 627 Views
  • 3 replies
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Acessing PVR shows when Internet is Down

On my Rogers Legacy Nextbox I could still access any shows taped on my PVR to watch on my connected TV when the internet was down. With the change to Ignite I can no longer access the PVR content on my TV when the internet is down. Am I missing somet...

Need help adding a new TV box

Been try to get a hold of customer service to add new product since Dec 31st. 2 1/2hr, 1 1/2hr, 3 hrs now on hold for another 1 1/2hr and going. Is anyone working? Tried to go to store on Dec 30 and they said they can't help with a new cable box. I n...

LivB_9876 by I've been around
  • 473 Views
  • 1 replies
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Resolved! Accessing Crave on Ignite TV

Before I switched to Ignite all I had to do to access my Crave subscription with Rogers was go to channel 100 and I could pick whatever I wanted. Now I seem to be stuck with whatever is being aired. How do I access the complete Crave menu?     ***Edi...

Marcy13 by I've been here awhile
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Resolved! Accessing Crave via Ignite TV

Just made the switch to Ignite TV and Ignite Internet a couple weeks ago.  I kept our Rogers Crave subscription that we've had for several years.   I can access Crave through our Samsung TV App as we did before the switch.  And I can log into crave.c...

kuhnberg by I plan to stick around
  • 5729 Views
  • 3 replies
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Poor Ignite TV Quality

I can’t believe how poor he reception is with Ignite TV. Constant - hesitation and blackouts. Am I the only one complaining because this seems to be a common issue in the area. Whats the problem and why can’t Rogers fix it?   *Added Labels*

DMF1 by I'm here a lot
  • 1449 Views
  • 4 replies
  • 1 likes

Internet Service shut down before Ignite hardware delivered

So I signed up for Ignite and Rogers insisted on porting over my current Internet service , despite having 3 more weeks paid for in advance.Tonight my internet service has been disconnected, and my Rogers Ignite hardware has not been delivered.I was ...

RRF1 by I plan to stick around
  • 1185 Views
  • 8 replies
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Ignite (Ottawa Lineup) WJBK Fox Detroit (Ch. 36) Lip Sync is off

On Ch. 36 the Video is a good quarter of a second at least, *ahead* of the audio. It is most easily seen by watching the lip sync, you can see people start talking and then you hear it delayed. I have compared to other channels, and other channels ar...

james039 by I plan to stick around
  • 556 Views
  • 2 replies
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Ignite TV Online Login

IgniteTV wont let me successfully login from my laptop, no matter what browser (Firefox, Chrome, Edge). It suggests I am not signed up for IgniteTV yet. However I can login to MyRogers using the very same username/password and it tells me I have Igni...

sjspenler by I've been around
  • 5859 Views
  • 3 replies
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MotoGP Races

Does Rogers have a channel that broadcasts MotoGP races for the 2022/23 season?       ***Edited Labels***

HSteele by I've been around
  • 833 Views
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Interruptions

I get the concept of updating the programs and equipment to get our services but these interruptions are getting ridiculous and way to often for what we are all paying Rogers a month. I have parents both in their 80’s who all they have is TV right no...

Chachi_777 by I've been here awhile
  • 709 Views
  • 2 replies
  • 1 likes

All scheduled recording gone and missing shows.

Today I notice that all my scheduled recording is gone, and since thurday several shows didn't record, even if they where scheduled (I check several time daily) or disappears after recording ended. today there was an hour long show that stop recordin...

ReneHache by I plan to stick around
  • 1731 Views
  • 6 replies
  • 0 likes

Resolved! How to find a specific movie on Rogers on Demand

How can I search of a specific Rogers on Demand movie. Right now, it looks like the only way to find a specific movie is to scroll down the list 6 movies at a time. Given that there are over 6,000 free to view movies, this is not a practical situatio...

Mike-Ott by I've been around
  • 1076 Views
  • 1 replies
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Resolved! Light on or off tv box

I recently got ignite TV, I have two boxes, the box in the living room has a indicator light that stays on. The box in my bedroom  has the light off, should both boxes have the light on? And if so, how do I, turn on the light. Thank you   ***Edited L...

Disable Screen Saver & Call Display

Hi Everyone,   With the current Rogers Ignite TV boxes, is there a way to disable the screensaver, so that we can have the TV running continuous without having it turn on the screen saver. We would like the TV to run just like the old digital tv, whe...

aboyaci by I plan to stick around
  • 2667 Views
  • 8 replies
  • 2 likes

Can't Manage My Flex Channels

its been over 2 days and I still haven't been able to flex channels.5 phone calls no action.last one was customer service and that was a waste of time.   *Added Labels*

jw33 by I've been around
  • 440 Views
  • 1 replies
  • 0 likes