Ignite TV™
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Ignite is Outstanding

Rogers Ignite is an outstanding platform...and we are geezers!         ***Edited Labels***

Trainor1 by I've been around
  • 450 Views
  • 1 replies
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Resolved! 1 of my Ignite tv box keeps cutting out

After 2 years of no problems & no changes to my configuration/network, one of my TVs keeps giving me a black screen after only a few minutes of watching.   There were no issues prior to yesterday, and there are no issues with my other TV, my internet...

mlf by I've been here awhile
  • 10611 Views
  • 4 replies
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Resolved! StackTV login

I recently got Ignite TV. I have StackTV through Amazon. I have signed into Prime Video but don't see an option to login when I launch StackTV. Can I use my StackTV from Amazon?

WaveSurf by I've been here awhile
  • 2693 Views
  • 4 replies
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Recorded Program still plays after switching to Live TV

Just wondering, as it seems to be happening lately, does the recorded program you're watching continue to play even after you've switched the channel to Live TV? I was watching a recorded program and switched to live TV and when I went back about an ...

$3 Prime Time Pack

Is that normal is it an add on just wondering just got ignite watch to make sure     ***Edited Labels***

Resolved! Ignite TV App on Amazon Fire Tablet

I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad.   I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out.   I can...

Resolved! Duplicate channels

Many of my Ignite TV channels are duplicated but seem to have the same attributes - both HD, for example. FX is 15 and 95. What is the difference? 

seahaggish by I've been here awhile
  • 3027 Views
  • 6 replies
  • 2 likes

Resolved! Parental controls issue

We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...

Resolved! My remote

one of the buttons on my remote has disintigrated how can i exchange please     ***Edited Labels***

HGG7 by I've been around
  • 897 Views
  • 1 replies
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Resolved! Removing reminder!!!

When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please?   **Labels Added**    

Callalili by I plan to stick around
  • 1710 Views
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Resolved! No picture watching Ignite TV through Chrome

Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...

Sigiam by I've been here awhile
  • 4194 Views
  • 12 replies
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Resolved! Ignite app stopped working

Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue   ***EDITED LABELS***

leonard2794 by I've been here awhile
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  • 4 replies
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Resolved! Ignite TV Box Connection Nightmare

I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help.   One of my TV boxes had been on the fr...

kingcobra by I plan to stick around
  • 10108 Views
  • 4 replies
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Recordings

As we would like to record one program at a certain time each day, ignite actually records every one of these in all time zones. Therefore, we will have multiple recordings of the same program. This takes up recorded space daily. Changes need to be m...

Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 1324 Views
  • 2 replies
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Resolved! Favourite Channels: a few channels are not listed in guide on Chrome

I pay extra for channels 653: Mediaset Canada and 654: RAI World Premium.   I can see all my favourite channels on my iPhone but not on the Chrome Browser. On Chrome, I do a search and it finds the channel and when it is selected I'm just given the o...

falcios by I'm a senior enthusiast
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  • 1 replies
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Ignite shutting down

We continue to have connection issues with our ignite. I then attempted to hardwire to the internet modem, seemed to be ok for a few days and now it's dropping again and the screen just keeps going black. I had another ignite box so I swapped them ou...

Ignite app casting to Chromecast

We have been using the ignite app and casting to our TV through a Chromecast for quite some time, suddenly yesterday the app stopped allowing us to cast. We have 2 TVs and 2 chroemcasts and both are doing the same thing. Is anyone else having the sam...

Lorhac by I've been around
  • 420 Views
  • 1 replies
  • 0 likes