Ignite TV™
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Resolved! Sportnet now and Disney plus subscription

I recently upgraded my internet to Ignite streaming.  The promotion said I will have 6 months free Disney + and 1 year free Sportnet now subscriptions.  So far, I did not get any emails for the activation and myrogers did not have "subscription" tab....

mkleung by I've Been Here Awhile
  • 158 Views
  • 1 replies
  • 0 likes

Rogers Ignite Bundle Installation Questions

Hello , does Rogers really have to run in new cables in to our apartment from outside to setup an Ignite Bundle ? We been living here for years so are the old coaxial cables inside still good enough for the new Ignite program? Is it necessary for me ...

Ignite TV not working after using chrome cast

After using chromecast for streaming a service like Hoopla and then returning to the TV input, Ignite TV does not work. I need to unplug the box and then wait about 5 minutes for the TV to come back on. Is this normal? If not, can anyone suggest what...

kennedymt by I've Been Here Awhile
  • 2656 Views
  • 7 replies
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Ignite records/schedule

Good day, So I have 2 problems that have just started today.1) Playing a recorded show, any,  the audio stops for 8-12 seconds occasionaly. Maybe every 5 mins.2) Scheduled recordings only show out to 11/11. If I go into my ignite app or ignite web it...

Biollw by I'm an Advisor
  • 216 Views
  • 4 replies
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Resolved! Ignite Voice Remote Stopped Recognizing Voice

A new Ignite TV user and all was fine.  XR15 Remote was paired with Samsung TV and voice commands working.   Then voice input stopped being recognized. It still shows as paired, and pressing the microphone button triggers the input tag on screen wait...

RobH3 by I've Been Here Awhile
  • 791 Views
  • 5 replies
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Resolved! Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I Plan to Stick Around
  • 969 Views
  • 18 replies
  • 0 likes

Resolved! Ignite service disconnecting every few minutes!!

Have the Ignite 1gig with tv and telephone since almost a year.  Suddenly 4 days ago, all my services started going down. The modem disconnects, TVs go black and then telephone goes down. The lights on the modem flash and essentially it reboots itsel...

ParisParis by I'm Here A Lot
  • 31747 Views
  • 78 replies
  • 1 likes

Ignite TV keeps freezing

Anybody knows how to fix ignite TV that keeps freezing?  Its been 2 days now.  It happened before. Really tired of it and din’t have 3 hours (again) to spend on the phone with Rogers to only tell me at the end a technician will have to come to my hou...

Johnny37 by I've Been Around
  • 618 Views
  • 1 replies
  • 0 likes

Resolved! Last /back button stopped working

Relatively new ignite system, one month, all has been fine, but suddenly the last / back button on the remote is doing nothing. The remote top does blink green when I press it, but nothing happens on screen today. What steps shall I try?Thanks   *Add...

LJD2005 by I Plan to Stick Around
  • 603 Views
  • 6 replies
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Unable To Pair Remote - TV Manufacturer Code?

 unable to pain remote to my tv...says i need to look for tv manufactor code....says i should find it on rogers.com /ignite - remote-codes but i cant find that anywhere. any advice   

mcdube by I've Been Around
  • 177 Views
  • 1 replies
  • 0 likes

IR Control with a XI6-T Ignite

Hi I have a new Ignite XI6-T box replacing a defective XI6-A and have been unable to get the new box to work with an IR repeater from my Control-4 automation system. The old box worked fine with IR. I've tried moving the IR repeater around the front ...

mvanner by I've Been Here Awhile
  • 440 Views
  • 5 replies
  • 0 likes

Ignite app play button missing

I've been using the app to watch movies on demand on my ipad for several weeks. Suddenly the play button has disappeared and I no longer have the option to watch movies. I've restarted the ipad, and deleted and reuploaded the app. No help. I've notic...

Paramont Network?

What happened to Paramount Network except that Rogers says it is gone as of March 31. Why is it gone? Is it coming back as something else?     ***Edited Labels***

schmidtp by I Plan to Stick Around
  • 9324 Views
  • 22 replies
  • 0 likes

Autoplay on Crave?

Is there an autoplay option on Crave?   So it will go straight to the next episode without needing to use the remote?+   ***EDITED LABELS***

Ghulam2 by I've Been Around
  • 334 Views
  • 1 replies
  • 0 likes