Ignite TV™
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Being charged for a service that doesnt work. Ignite tv.

I had digital cable for years. Last 2 years or so cable would go out once a week. So they said I had to get ignite tv to fix it. Now with ignite, it goes out on avg, once a day! Just says no signal. Reboot everything and it does nothing. These people...

Ignite Streamer Box Get Stuck in a Loop

I need closed captions and audio both, so we had it set up for both for the past ~6 months. About a month ago, the captions started turning themselves off. When we turn them back on, it plays about 3 seconds of something live with captions and audio,...

Disney+ Not Working. Apps 04154 Error.

Several apps including Disney plus not working and give the APPS 04154 error.I’ve restarted the box, tried to change the HDMI cable, nothing works.TheNetflix is working though .Please help.       ***Edited Labels***

Anton777 by I've been here awhile
  • 3418 Views
  • 4 replies
  • 1 likes

Need help with my current bundle

My Bundle Package discounts are expiring in Feb. Have been trying too call Rogers Customer service to re-negotiate my bundle package. Even Called the Presidents Office, left messages, long wait times with no answer. I have been a loyal Customer with ...

Ojibwe by I plan to stick around
  • 815 Views
  • 3 replies
  • 0 likes

Missing Channels

I subscribe to ignite tv starter pack and suppose to have 37 channels in package. Alot of those channels say I need to subscribe but included in my package.   *Added Labels*

Wobbler64 by I've been around
  • 297 Views
  • 1 replies
  • 1 likes

Goes back in time when changing channels.

When I change channels from a recorded show to live tv (like sports) when I switch channels back it always starts showing many seconds behind in time. So frustrating. Any fixes I should try?       ***Edited Labels***

DDSR by I've been around
  • 306 Views
  • 2 replies
  • 0 likes

Resolved! Ignite Guide setting

Is there a setting so that the Guide will automatically go to your Favourites?  

BarryC604 by I plan to stick around
  • 717 Views
  • 1 replies
  • 0 likes

Limited Channels

I recently changed from one ignite package to another and once that was done I now have 90% of my channels telling me I need to subscribe even though they are included in my package...is anyone else experiencing the same problem.       ***Edited Labe...

semmons by I've been here awhile
  • 1080 Views
  • 3 replies
  • 0 likes

Resolved! "Restart" option now missing on some channels/programs?

Has anybody else with Ignite TV noticed that the "Restart" option is no longer available on some channels/programs?   Normally, one is able to restart at least some programs (content rights permitting) on Global, CTV, CTV2, CP24, and W... but there w...

-G- by Resident Expert
  • 1798 Views
  • 8 replies
  • 0 likes

City TV On Demand

So I have CityTV - Toronto in my channels but when I try to watch Chicago Fire On Demand and try to watch older episodes it says I have to subscribe to CityTV.  I am not understanding this.     Thank You in Advance New User   ***ADDED LABELS***

adtaylor by I've been around
  • 585 Views
  • 2 replies
  • 0 likes

Rogers Ignite TV - TV Keeps Disconnecting

TV keep disconnecting multiple times per day for over 4 months now, even with ethernet cable connection. Spoke with someone from Rogers and no one got back to me. Its disappointing paying for a service you cant enjoy for a minute. Can someone advise ...

Niyiodt by I've been here awhile
  • 418 Views
  • 2 replies
  • 0 likes

Britbox and Rogers

I recieved a notification that britbox was available through Rogers and when I go to britbox.com/connect/Rogers I don't see where to put the code that the notification gives me.Am I doing something wrong?   ***Added Labels***

gordow by I plan to stick around
  • 5656 Views
  • 8 replies
  • 1 likes

Why is Israeli TV a free channel but others are not?

I see that iTV is a free channel but Al Jazeera is a pay channel. If you want to provide a balance in the information, both channels should be free. Unless if Rogers is pro Israel   *** Edited Labels ***

Alex4161 by I'm a senior contributor
  • 3123 Views
  • 8 replies
  • 0 likes

Radio Stations

  We used to get Radio stations on Digital. Was this Rogers or Stingray? The Stingray mobile app offers about 70 - AM & FM Radio stations. The monthly rate just went up $8 a month and we sure aren’t getting things we used to.     ***Edited Labels***

Flavour1 by I'm a regular
  • 504 Views
  • 1 replies
  • 0 likes

Help Needed: No Services After Failed Installation Attempt

I recently became a new customer and had a technician come to my home on Saturday to install the Rogers Ignite bundle, which includes internet and cable. Unfortunately, the technicians were unable to activate the hardware. They left the cables on the...

Nightfall06 by I've been here awhile
  • 376 Views
  • 1 replies
  • 0 likes

Which apps are available through the Ignite Entertainment Box

Currently we're with a different provider and we don't use their set to box, I have all the apps loaded on a Fire Cube. I understand with Rogers it is better to use their Ignite Entertainment Box. Am I able to load the apps I use currently on that? I...

gspeters by I've been around
  • 1707 Views
  • 3 replies
  • 0 likes