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Big Time Lag with Ignite TV Guide!!!

I have internet no prob there..but if i go to the Guide it lags HUGE i can't get the channel to come up...it just sits there in the guide ...anyone else having probs     ***Added Labels***

Playlists and my PC

I've been trying to look for the playlist creation menu as outlined here https://www.rogers.com/customer/support/article/using-the-saved-menu-on-ignite-tv   On my PC browser, so I can log in, and play back all episodes of the same program back to bac...

akoroshi by I've Been Here Awhile
  • 464 Views
  • 2 replies
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Resolved! Sound & Video freezes while Playing Recorded Shows.

I've had a challenge come up in the last couple of days.  While playing recorded television shows from my ignite box, after 30 seconds or so the audio will stop playing while the video continues for a few seconds, then it will be back to normal for a...

tjembury by I've Been Here Awhile
  • 2123 Views
  • 18 replies
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question about "on demand" outside the home

When I watch a show on demand on a device out of home, but don't finish it, and then try to finish it at home, the show is not there.  Sometimes I can't even find it with a search.  Last night it happend from one device in my home to the other.  I co...

Cathy33 by I've Been Here Awhile
  • 464 Views
  • 5 replies
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Is ignitetv.rogers.com down?

Cannot load ignitetv.rogers.com to watch TV remotely on laptop.  Tried three browsers, all unsuccessful. Too many redirects error messages???       ***Edited Labels***

mgdad12345 by I've Been Here Awhile
  • 903 Views
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Resolved! Flex Channels - CTV Sci Fi

Why do the flex channels offer CTV Drama, CTV Comedy and CTV Life but not CTV Sci-Fi? How do you get that added to your package?       ***Edited Labels***

aries19ca by I Plan to Stick Around
  • 7741 Views
  • 16 replies
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Resolved! ICC T20 World Cup 2021 - Cricket

The Cricket ICC T20 World Cup 2021 will be held from October 17th to November 14th 2021. On which channel(s) can this tournament be watched on Rogers and if it will be pay per view what is the pricing of the matches or for the tournament.   *** Edite...

Rogers Ignite and Sportsnet Now browser quality is awful

I've noticed for the past few days/week that the video quality (on an internet browser) on Sportsnet Now and Rogers Ignite is terrible. It's also frequently buffering. I use Rogers Ignite and Sportsnet Now on a browser on my computer.    However, the...

shk87 by I've Been Around
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  • 3 replies
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Rogers automatically extending recordings of some programs?

I got a pleasant surprise the other day when I recorded a Leafs game on Sportsnet: the game ran beyond the programmed timeslot but I noticed that it did not stop recording.  I also recorded last night's game with Vancouver and saw, this morning, that...

-G- by Resident Expert
  • 953 Views
  • 6 replies
  • 2 likes

Device activation has failed due to error: 012

Been having problems (again) with one of my STBs so Rogers swapped it out.  I received my new one and when I went to set it up, I get the following message:     Device activation has failed due to error: 012   I have spent hours on the phone with tec...

jjjjy7 by I Plan to Stick Around
  • 1674 Views
  • 3 replies
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Resolved! Poor Video Quality Casting Ignite TV to Chromecast with Google TV

Hi all, I have had a Chromecast for some time now and casting to it from the ignite TV app works great. I recently updated to the "Chromecast with Google TV" and now when I try casting, I get maybe 360p video quality at best. This pretty much makes s...

Sidiam by I Plan to Stick Around
  • 2771 Views
  • 23 replies
  • 0 likes

STB - black screen after update?

I have noted that the light on one of my STBs comes on around 3-4am - I assume its doing an update.  The light then turns off shortly thereafter and all is well.  However, the last two nights the light has remained on when I wake up.  When I attempt ...

jjjjy7 by I Plan to Stick Around
  • 294 Views
  • 3 replies
  • 0 likes

Can I get Ignite TV without also switching my internet?

I was on chat tonight trying to see if I could get a better price on my cable.  The only thing I was offered was Ignite TV.  In poking around the web site, it seems this is only offered in a bundle with internet.  Is this the case?       ***Edited La...

slb260 by I Plan to Stick Around
  • 7838 Views
  • 17 replies
  • 0 likes

Ignite Tv Remote in IR mode only

Good evening. I was wondering if it is possible to program the ignite tv remote (RX15) to operate in IR only mode.  I can not teach my universal remote commands because Rogers remote is in RF mode. I understand I will lose the voice option, which I d...

cnp by I've Been Here Awhile
  • 5132 Views
  • 16 replies
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Ignite TV App for Mac

Recently, Ignite would not launch on my Mac desktop computer. Contacted service via Live Chat and no help. Tried to re-download the app for Mac and it said my 'device was not compatible'. Looked further and it said M1 chip was required. The M1 chip, ...

BBQfan1 by I've Been Here Awhile
  • 1263 Views
  • 5 replies
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Resolved! "Crave" is now on the Ignite TV "Apps" page

"Crave" is now on the Ignite TV "Apps" page!   @CommunityHelps : I subscribe to Crave, so I can access it like I always did through the "On Demand" screen.  Can Ignite TV and Ignite SmartStream customers, who subscribe to the Crave streaming service ...

-G- by Resident Expert
  • 5018 Views
  • 4 replies
  • 0 likes