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Broadlink Universal Remote

I am trying to connect a BroadLink IR/RF Smart Home Hub-WiFi IR/RF Blaster for Home Automation (RM4 Pro) to the Xi6-T TV controller so that I can remotely control my father's TV via the Internet.  I am not having any success and was wondering whether...

KenP2 by I've been here awhile
  • 858 Views
  • 7 replies
  • 0 likes

Resolved! Purchased movies to usb?

I have 4 movies for the kids purchased on ignite. How do I transfer those movies to something else so I don't lose them before I switch providers?     ***Edited Labels***

Compton17 by I've been around
  • 356 Views
  • 1 replies
  • 0 likes

Resolved! Record new programmes in specific timeslot

How does one record a program marked "New" only in a specific timeslot?   For example, there are several programs per day marked "New" on one of the news channels.  They all have exactly the same title of "XYZ News".   If "New" recordings are selecte...

jpwells by I've been around
  • 493 Views
  • 2 replies
  • 0 likes

Error TVAPP-00282

Hi All, I've got an annoying issue happening on my computer.  I'm using Safari on a MacBook Air running Ventura (13.4). Every time I select a show to watch I get Error TVAPP-00282, I get the option to Resume, and when I do, the volume is muted.  Abou...

kevani by I plan to stick around
  • 763 Views
  • 5 replies
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Resolved! Accessing Ignite TV on a Smart TV without a Box

I have a new 2020 LG Smart TV.  I can watch Ignite TV via my computer, iPad and iphone (obviously without a box).  I want to be able to watch Ignite on the new TV the same way.  However, it wont let me because I dont have an IOS or Android system as ...

MommaMirab by I'm here a lot
  • 62047 Views
  • 25 replies
  • 2 likes

Changes to Rogers on Demand Programming

All I can say is that I am not a happy customer with the recent unannounced changes to Rogers on Demand content.  3 weeks ago I could go to Rogers on Demand and  choose a genre in regards to either movies or tv shows and choose from a variety of free...

devilusay by I've been around
  • 343 Views
  • 1 replies
  • 0 likes

Resolved! Weak signal at ignite tv box

My ignite tv box won’t consistently connect to my pod, instead it reverts back to gateway for weak signal. Everything around the tv box connects properly to pod eg chromcast, 2 iPads, cell phone, even the tv itself, and various echo devices but the t...

stoneball by I plan to stick around
  • 1994 Views
  • 10 replies
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Rogers Ignite Remote

Hello, 2 of my Ignite remotes have stopped functioning properly and I’ve tried all troubleshooting and pairing steps. How can I go about requesting replacements? Thanks.     ***Edited Labels***

kdee10 by I've been around
  • 749 Views
  • 3 replies
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ignite tv/modem setup

getting the ignite tv/internet on tuesday saw this in a post [You can still perform the basic configuration of your Ignite gateway using a web browser but there are some configuration actions that can only be performed using the iOS or Android mobile...

hiho by I'm a regular
  • 892 Views
  • 7 replies
  • 0 likes

Ordering Ignite Entertainment Box

need help getting customer support: I have been trying to arrange another remote/modem for a tv purchased - on hold for over an hour last night, over 45 minutes this morning, and the 'live' chat was still up from 8:28pm last night! Why is it so darn ...

Lindap by I've been around
  • 1921 Views
  • 6 replies
  • 1 likes

Ignite TV PVR recording random movies

So for the last couple days when going to look at our saved recordings, a couple of Christmas movies have shown up in the list.  We did not choose to record these.  It has happened twice now.  How is this happening?

RyeEncoke by I plan to stick around
  • 344 Views
  • 3 replies
  • 0 likes

Intermittent screen freezes and audio dropout

I constantly experience intermittent screen freezes and have the audio drop out, to the point that it is often impossible to simply watch a show or movie.  No amount of reboots or any of the other solutions suggested by Rogers works.  I see that othe...

srrv by I've been around
  • 8851 Views
  • 30 replies
  • 7 likes

Resolved! Changing Flex Channels on 3 TVs

ill be updating to the flex/internet package soon and what i was wondering is i have 3 tvs so when i want to swap out channels will it effect only 1 tv or all 3?       ***Edited Labels***

hiho by I'm a regular
  • 755 Views
  • 4 replies
  • 0 likes

Can't Watch Certain Channels On Ignite TV App

I cannot watch certain channels, says connect to your in home wifi, I am connected to my in home wifi, it does it on all devices, it doesn’t care if I’m on The gateway itself or the wifi pod provided by rogers, I’ve re installed the app, it makes no ...

JHRM by I've been here awhile
  • 2122 Views
  • 11 replies
  • 0 likes

Ignite TV Box - Poor WiFi signal at times

I have had terrible wifi issues with my Ignite tv. Always freezes and cuts out. The old style cable boxes never had these issues. I have called into your service techs with no luck resolving the issue. I am sitting here watching a black screen. No pi...

jayfan59 by I've been here awhile
  • 339 Views
  • 2 replies
  • 0 likes

Disabling Rogers Pop Up Adds and Power Saving feature

My wife has Dementia and lives in a Long Term Care Home. She cannot communicate or use her hands to control the TV remote. After so many hours, Rogers has pop up adds that cannot be removed, and or a question "are you still watching" Of course she is...

Jeremy12 by I've been here awhile
  • 3183 Views
  • 15 replies
  • 0 likes

Resolved! Can't Watch Ignite TV App Outside The House?

Hey guys, just got rogers ignite about a week ago, my girlfriend was at home watching it and I tried using my app while I was away.. and it wasn't working for me says not available for every channel that I have.. but it was working still at home..Wit...

Kylek91 by I've been here awhile
  • 10734 Views
  • 23 replies
  • 0 likes