07-18-2023 10:25 PM - last edited on 07-18-2023 10:46 PM by RogersZia
Several apps including Disney plus not working and give the APPS 04154 error.
I’ve restarted the box, tried to change the HDMI cable, nothing works.
TheNetflix is working though .
Please help.
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07-19-2023 01:48 AM - edited 07-19-2023 01:54 AM
This is the graveyard shift, but if you scroll downwards, near the bottom of your thread, you'll see some related threads. Click on the related thread about Netflix not working with the same error code that you get for your other streaming apps.
I know you mentioned that your Netflix app works, but the generic code you got for the other Apps is just telling you that the Apps won't load ... So it's not a very helpful code.
However, one of the suggestions in the related Netflix thread mentions to power-cycle the modem, then the tv box (after you see the white light appear). You can then open Netflix first, and then after you watch a bit of it, try to open Disney+ ... If you still can't wake Disney up, perhaps it's not woke enough to care, and you can then try some of the other suggestions in that same related thread.
Hopefully, when you wake up in the morning, your other apps will magically work.
Apps are APPsolutely guaranteed to often fail without warning, so when they fail, slApp them silly, until they Appologize and get back to work.
Don't worry ... be hAPPy.
07-19-2023 08:28 AM
@Anton777 Disney+ launches fine for me on both my XiOne and Xi6-T set-top boxes.
APPS-04154 is an error that you get when an app fails to start, and this is usually due to either a network communication issue or a hardware issue. As @mebe suggested, first try power-cycling your Ignite Gateway, then power-cycle your set-top box. That normally clears the problem. You might also need to wait for your set-top box to receive updates.
It's also possible that you may have a defective set-top box. If the problem does not resolve on its own, you will need to contact Rogers Tech support (by telephone, chat, or sending a private message to @CommunityHelps ) for assistance.
07-19-2023 09:13 PM
03-10-2024 09:11 PM
Anton, Disney, Netflix, Tubi, Xumo play, vevo and many others are not working and youtube is left
Pray to god they dont do the same thing with other channels cause i only have rogers ignite tv