02-28-2024
06:08 PM
- last edited on
02-28-2024
06:10 PM
by
RogersZia
I recently changed from one ignite package to another and once that was done I now have 90% of my channels telling me I need to subscribe even though they are included in my package...is anyone else experiencing the same problem.
***Edited Labels***
02-29-2024 12:13 PM
03-06-2024 04:59 PM
03-06-2024 07:52 PM
@SalF wrote:
I changed from Flex 20 to Popular Plus on Monday March 4th. I am subscribed to Mediaset Italia but it tells me I need to subscribe. I have a ticket open for more than 48 hours. I hope this can get resolved for us because this channel is one of my main reasons for subscribing to Ignite TV
I subscribe to Total TV and can confirm that Mediaset Italia is included in that package. However, I hate to be the bearer of bad news but it it not available as a free channel under Popular TV. To get that channel, you will either need to pay $5 more per month to subscribe to it as an individual channel or get it as part of the "Italian Popular Package" theme pack for $20/month.