Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show and select it when a preview comes on and I select skip I quite often Iose video to a black or frozen screen . Or I get a sound but no video andt then it just stops with a black screen.Never seen this using my firesticks.
I have even been "kicked" back to Ignite tv live tv once or twice.
Thank you for posting your concern in the Community. We couldn't replicate the issue on our end, the video streams smoothly. We randomly tried different shows, and we didn't notice the same problem as you mentioned. What are the shows that are not working for you?
Is it happening only with the Amazon Prime app? And is it happening with more than one box?
Community - anyone else noticed the same behaviour?