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Preview images not populating on new XiONE box

Anyone else having an issue where preview images and preview video in the guide, are not working?    For example, if I do a voice search for 'The Hobbit', the search results show me all the options and movies ... but there are no images associated wi...

Lyphe416 by I plan to stick around
  • 2280 Views
  • 13 replies
  • 0 likes

XiOne netflix issue

Anyone else with the XiOne, having issues with netflix?ALL other streaming apps work fine on the box, netflix will not load.Brings up the logo, spins for a bit, then says cant connect.Doing some of the netflix app tests, says its not connected to the...

Gdkitty by Resident Expert
  • 1606 Views
  • 4 replies
  • 0 likes

Apple TV+ app

Many of you have been asking about when we'll see an Apple TV+ app on the Ignite TV set-top box.  Check the Apps page on your Ignite Entertainment set-top box.  It's here!   Now, what we REALLY need is for Rogers to also release an Ignite TV app on t...

-G- by Resident Expert
  • 4916 Views
  • 5 replies
  • 5 likes

How to set wifi channel on Technicolor XB6 ?

Is it still possible to access advanced settings and for example set the wifi channel on the ignite modem - Technicolor XB6? I have a feeling Rogers has completely disabled the ability to change advanced settings.       ***Edited Labels***

Yomofo by I've been here awhile
  • 23530 Views
  • 55 replies
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Resolved! How do I use the TV as an alarm clock?

Our condo building was "upgraded" to Ignite and we've lost several things we had before. We have a TV that turns on every morning as an alarm clock. But with the Ignite box going to sleep, there's no TV signal for it to present so it can't wake us up...

esmerel1 by I've been here awhile
  • 2565 Views
  • 11 replies
  • 0 likes

Ignite TV - New Customer - Feedback

I just switched to Ignite on Friday, not too happy thus far.  I was never told this was going to be an android box that has to be shutdown all the time  and restarted to get it to work properly. I was amazed to see that if you press the A button on t...

TracyLee by I've been here awhile
  • 559 Views
  • 3 replies
  • 0 likes

Resolved! adding app to smart tv

I have Ignite Tv and an early Samsung smart tv. I have subscriptions for netflix, Prime, Disney+ that I can watch on tv, but I can't figure out how to add my Apple Tv+ subscription to my tv. Any suggestions?     ***Edied Labels***  

maven by I've been around
  • 4155 Views
  • 1 replies
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Resolved! XiONE STB stays on

A minor issue to be sure, but one of my STBs turns off (light goes out) when I press the power button on the remote, while the other does not turn off. The TV does turn off, but the light on the STB stays on. Pressing the power button on the TV turns...

DAJ3 by I plan to stick around
  • 1821 Views
  • 1 replies
  • 0 likes

MyRogers showing duplicate Ignite TV boxes

Hi there, Has anyone with multiple Ignite TV boxes seen on MyRogers duplicate boxes listed? I have a total of 3 boxes in my household, but it shows that I have a total of 5 boxes. Boxes 4 and 5 are the same MAC and Serial numbers of boxes 2 and 3.  P...

WSih by I've been here awhile
  • 382 Views
  • 1 replies
  • 0 likes

Will ignite TV and Internet work with old RG59 cable

I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...

stiff by I plan to stick around
  • 3480 Views
  • 4 replies
  • 0 likes

Scheduled PVR recordings disappeared (Ignite TV)

 I am checking my scheduled recordings; there should be over 100 for the next two weeks, and there are only 9. They were fine yesterday. All my scheduled recordings have disappeared except, for some reason, those that are on A&E. (I get the same resu...

Genevieve by I plan to stick around
  • 8955 Views
  • 29 replies
  • 1 likes

Why does the cable turn off and on and off an on ... occasionally

Hello,   The scenario:  We will be watching a channel, when all of a sudden it turns off and then on and then off and then on again.  Sometimes a couple of times ... sometimes 5, 6+ times.  It's completely random and then seems to fix itself and go a...

Lyphe416 by I plan to stick around
  • 1967 Views
  • 4 replies
  • 0 likes

XRE03091 - Unable to Play Video.

Here's the code explanation on the Xfinity website:   https://www.xfinity.com/support/articles/x1-error-code-xre-03091   Lately I've seen this on several of my recordings.  I've tried waiting to try watching it a day later. I've tried rebooting and s...

57 by Resident Expert
  • 1705 Views
  • 5 replies
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Resolved! Display time of day on screen - Ignite TV

prior to Ignite, the time of day displayed on the receiver. The Ignite receiver does not display time of day, so I'm wondering if there's an option to have Ignite display the time of day on screen full-time rather than just when the Guide is displaye...

Missing episodes on Crave

Why does CRAVE randomly miss episodes? Specifically, Industry is missing Season 1, Episode 7      **Added Labels**

kmk1 by I've been around
  • 913 Views
  • 1 replies
  • 0 likes

Changing to ignite TV

I scheduled installation/activation of ignite TV.  It took 3 days to get through to anyone at Rogers who could set this up.  Now I am trying to reach someone/ANYONE at Rogers to reschedule the appoint.  I am now at 1.5 hours holding on the phone, and...

Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
  • 1625 Views
  • 5 replies
  • 0 likes

Automatic deletion of recordings

This may not be obvious and will be surprise to those people converting to Ignite from a PVR with local HDD storage. When a recording is being setup on Ignite there are two options for saving the recording: 1. Keep until space needed, i.e., if you ru...

Bplayer by I'm a trusted contributor
  • 6717 Views
  • 20 replies
  • 0 likes

Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 508 Views
  • 1 replies
  • 0 likes

Skip Channels When Browsing

I just upgraded to Ignite today and I love that the guide now has the option to hide channels I don't have. I didn't have that feature before.   What I'm wondering though is there a way to make the remote skip the channels I don't have when browsing ...

ironandivy by I've been here awhile
  • 4668 Views
  • 11 replies
  • 0 likes