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Resolved! How to use my DVD Player with Ignite

Hello, this is my second day with Ignite TV and internet. Questions: How do I play a DVD using my DVD player, which is not smart and not connected to the internet and doesn't have a HDMI outlet, ditto for my VCR. The sound on my TV is awful. Before I...

chdiamo1 by I'm a reliable contributor
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[Not] Connecting Amazon Fire TV Cube (3rd gen) to Ignite Xi6 Box

The 3rd gen Cube has an HDMI input, which is supposed to enable it to control more cable boxes. Amazon expressly lists Roger’s Ignite boxes as compatible, but I cannot manage to connect them for the life of me. I’ve tried to connect using the HDMI co...

griwei by I've been here awhile
  • 3553 Views
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Ignite remote issue

I knocked my remote off the arm of the chair. When I went to pick it up, the remote was extremely hot, like needed oven mitts hot. The batteries had been jostled but were still connected mostly to the terminals. I removed the batteries with silicone ...

Sharrin by I've been around
  • 1319 Views
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Does anyone ever answer the phone!

Been trying for 2 days in a row…a wasted effort as I have spent 3 hours…I need my head checked but Rogers you have to do better…this Anna thing is the biggest waste of time to deflect people as to your” ROGERS” we hear you thingy!   *** Edited Labels...

cbdbgb by I've been around
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Aliens invaded my audio

My TV sounds like aliens are talking. My audio is screwed up, restarted TV box and my network. Nothing    *** Edited Labels ***

wbouchard by I've been around
  • 744 Views
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Resolved! Can’t Watch Recorded Programs - ERROR TVAPP-00481

I go to saved programs on my computer then recordings, then watch.. Then the problem begins I get a message, You can still watch this On Demand Unfortunately there's  a problem with  PVR playback. The good news ? program is available on demand. Keep ...

chayisun by I've been here awhile
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Waterloo outages

We have had periodic outages with our Ignite for 2 days. This seems to be a continuing theme.   ***Edited Labels***

Switch to Ignite

My wife talked to a rep and had an appointment set up for Monday . Waited all day and nothing. Tried to contact Rogers but was put on hold for 2.5 hours and finally gave up, Got a message saying they were here but couldn't finish the job?  Keep getti...

jts1666 by I've been here awhile
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Resolved! "Crave" is now on the Ignite TV "Apps" page

"Crave" is now on the Ignite TV "Apps" page!   @CommunityHelps : I subscribe to Crave, so I can access it like I always did through the "On Demand" screen.  Can Ignite TV and Ignite SmartStream customers, who subscribe to the Crave streaming service ...

-G- by Resident Expert
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Active Audio but No Video

Atrocious service after 9-10 visits and equipment replacement or upgrades:   Our system continues to falter everyday. When the TV systems are activated the screen is either black, blue or a message of NO SIGNAL is shown EVERY TIME we try to watch our...

BobTom by I'm here a lot
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Resolved! Ignite TV flips back to guide sporadically

While watching a channel on ignite tv it switches back to the guide on its own then i have to select the channel again. This happens quite often   **Labels Added**    

iroc01 by I'm here a lot
  • 1313 Views
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Can you disable low battery warning for Ignite remote?

The frequent nags to change the batteries are getting on my nerves. Is there a way to disable these pesky reminders? If I changed the batteries as soon as these nags began I would have wasted a lot of perfectly good battery life. I will change the ba...

james039 by I plan to stick around
  • 3992 Views
  • 15 replies
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Resolved! Sportsnet Ontario - Channel 22

I am looking to change my tv programming with Rogers. Currently, I have all the sports channels, but looking to use the Flex 20 programs.   I have read through this forum and looked at the channels available.  I live in Ontario in the Waterloo Region...

skhodd by I've been around
  • 2914 Views
  • 1 replies
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Resolved! Can’t Change Video Output Resolution - Ignite TV

Hey all. Much like the subject says, I can’t figure out how to change the video output on my Ignite box. Connected to a 4K TV but the setting is stuck on 16:9 720p HD. Can’t select 16:9, 2160p30 4K UHD or 16:9, 2160p60 4K UHD   Any idea why this may ...

Ignite TV Issues

I was forced to get Ignite a few months ago and I have had nothing but issues with it. When watching sports it is slow, it freezes, the video quality is NOT the advertised 4K but more like 4 bytes! So many times it gets kicked off from no internet or...

User2611 by I've been around
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Resolved! Bluetooth headset won’t pair

Before getting ignite TV my old headset worked fine and was told I needed a bluetooth headset to work with ignite.  I have a Panasonic TC-P50U1 television and trying to connect Sony Bluetooth headset Wh-RF-400.  Can you help I have tried everything i...

iroc01 by I'm here a lot
  • 1979 Views
  • 5 replies
  • 0 likes