Ignite TV™
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Xi6-T Stuck on Screensaver

Had Ignite installed a couple of weeks ago, and I'm generally very pleased with it.   Just a few minutes ago, one of our Xi6-T boxes (wired) was stuck on the screensaver, and nothing could get us out of it.    Only a reboot of the unit (disconnect of...

robtoe by I'm a Reliable Contributor
  • 1007 Views
  • 4 replies
  • 1 likes

Tv box (xi6-t) reports weak signal

HiI just updated to ignite tv and both tv boxes (living room and bedroom) report “weak signal” although I do notice excellent at times but mostly weak. I’m not getting any lags or cutouts but wonder if a weak signal would impact HD quality. I have th...

Dean604 by I Plan to Stick Around
  • 2830 Views
  • 3 replies
  • 0 likes

UFC 249: Ferguson vs. Gaethje - Saturday, May 9th 2020 10PM ET

UFC 249: Ferguson vs. Gaethje Saturday, May 9th at 10PM ET $64.99 (HD) | $59.99 (SD) How to Order with your remote: Digital TV: Ch. 348 (HD) / 350 (SD)Ignite TV: Ch. 499 (or say “UFC” into voice remote)           UFC 249: Free Preview Airing 24/7 o...

SN-PPV-Poster-UFC249-May9.jpg

Resolved! Voice Commands can Reveal Wi-Fi Password - Possible Security Risk

The new screen saver on Ignite gives users the option to press the microphone button and ask for the wi-fi password. There are no controls, no authentication required. Anyone with access to the remote can get access to the wi-fi password. How is this...

MHoffman by I've Been Here Awhile
  • 2701 Views
  • 9 replies
  • 1 likes

Ignite Remote Control Battery

I've had ignite for a month now and just had to replace the batteries in the TV remote. Is this standard or could I have a defective remote?     ***Added Labels***

gadair by I've Been Here Awhile
  • 7711 Views
  • 11 replies
  • 0 likes

Number of Ignite TV Boxes Affect Overall Internet Speed?

Sorry if this is a duplicate, I tried doing a search on the subject but didn't find the answer.   Can you advise if the Ignite TV service (looking at 4 Ignite boxes installed) will affect the overall internet speed?  I currently have 1Gbps internet s...

Feejai by I Plan to Stick Around
  • 3224 Views
  • 6 replies
  • 0 likes

Rogers ignite Gateway/wifi hub having to reset frequently?

Rogers ignite Gateway/wifi hub having to reset twice in one week??   Any idea why I should have to reset/reboot my gateway twice in one week? Had Ignite for approx two months now with no real problem till now? If anyone can help appreciated. I will h...

jim43bob by I've Been Here Awhile
  • 3581 Views
  • 7 replies
  • 0 likes

Family Fight - Mystery Netflix Watcher?

Like most, we've been watching Netflix a bit more as a family recently, and it recently caused a bit of a fight.   We watched the first show of a BBC series the previous night, and settled down to watch the 2nd episode that evening.   Upon launching ...

robtoe by I'm a Reliable Contributor
  • 677 Views
  • 2 replies
  • 3 likes

Ideal Signal levels for Ignite TV

I just wanted to know what the ideal signal levels should be for Downstream and Upstream SNR, Power Level.  This article gave me some ideas but I figure I rather ask the experts at Rogers: https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-mod...

Alex4161 by I'm a Reliable Contributor
  • 2735 Views
  • 9 replies
  • 0 likes

Xi6a- Multiple bluetooth headphones connected simultaneously

HelloI'm looking to find a way to be able to have both my kids listen to a movie using bluetooth headphones connected to the Xi6a ignite tv box. Problem is I can only get one paired at a time. Is there a way to have multiple headphones connected and ...

Dopps by I've Been Here Awhile
  • 994 Views
  • 2 replies
  • 0 likes

TV Ignite Box Reboots Every Time I Switch it on

My TV Ignite box reboots every time I switch it on, after its been turned off and white light disappears. Can anyone help please? I have searched but cant find this issue. Thanks     **Labels Added**

banksant by I've Been Here Awhile
  • 1411 Views
  • 3 replies
  • 0 likes

Resolved! Arris XB6 Ethernet Ports - Are they Split

Like a ton of people are doing the over the past few weeks, I am rebuilding my entire home network to add needed performance to sustain the load of three teenagers (social, gaming, online learning, Gsuite) and two parents (zoom, webex, Teams, skype, ...

mizzoni by I've Been Here Awhile
  • 5555 Views
  • 10 replies
  • 0 likes

Resolved! Renaming an Ignite TV box

Our Ignite tv boxes had to be relocated to different rooms & I'd like to rename them on my app. There doesn’t seem to be a way to do that....?     **Labels Added**

jdcee by I've Been Here Awhile
  • 988 Views
  • 2 replies
  • 0 likes

"EHD" Samsung TV - Ignite TV Compatibility Issue

So I have a TV that was stuck in the middle of the HD revolution.  To be clear, this samsung has HDMI inputs and worked fine with our last cable box.     Also to clear other possibilities, I have a 4k TV directly beside it that I tested and it works,...

fatman by I'm Here A Lot
  • 1997 Views
  • 19 replies
  • 0 likes

Commercials during on-demand

I'm getting Ford commercials injected into scenes in on-demand shows; not during breaks, but during actual scenes, usually in the middle of a line of dialogue. It cuts back where if left off but whatever they were saying is lost. Is this actually del...

Resolved! XB6 Modem blocking Apple downloads and updates on my iPad

I came across an interesting issue with the XB6 this morning.  I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting.  I am able to browse the web so I know I am connected.   Looki...

Alex4161 by I'm a Reliable Contributor
  • 1150 Views
  • 3 replies
  • 0 likes

Resolved! Hiding SSID on Ignite TV modem/router

Is it possible to hide SSID on Rogers Ignite modem? As per my knowledge, the only way to hide it is by putting it in bridge mode which disables it.   *Added Labels*

rookie8155 by I Plan to Stick Around
  • 5462 Views
  • 12 replies
  • 0 likes