06-20-2021 08:44 AM - last edited on 06-20-2021 09:02 AM by RogersTony
Good morning, I hope everyone's having a nice Father's day.
I'm wondering if someone is encountering the same problem as me. I switched from legacy internet and homephone to Ignite internet/homephone. I've been provided with an XB7. However, because I have a landline-dependent home alarm system that connected to my old phone modem in the basement, the XB7 theoretically has to be in the same spot in the basement. In terms of wifi signal, this is probably the worst location in the house to put it.
I'd like to put the XB7 on the main floor of this house. My question is, does anyone know if it's possible to purchase something like an extension cord for the alarm system telephone jack in the basement so I can fish it upstairs to the main floor where the XB7 is?
Thanks for the help!
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06-20-2021 09:48 AM - edited 06-20-2021 09:56 AM
@fhjg what you're looking for is phone line cord, something like this:
The RCA 25 and 50 cords are probably what you're looking for.
The other way to do this is to identify the telephone cable that runs from the location on the main floor, and disconnect that cable where it connects to the telephone system in the basement. Install an RJ-11 jack on that cable and then connect that to the alarm system. The drawback is that you would lose the telephone port at the main floor location for any use in the telephone system. You can get around that by installing a two way telephone splitter on the tel 1 port at the back of the modem. The splitter can be seen on the amazon.ca link above. That would work, but, it means that the alarm system wouldn't be able to take over the telephone line if someone was using that particular phone.
If you can manage to snake a line from the main floor location to the basement alarm location, that would be a better solution. Fishing the telephone cable up, with the connector installed might be rather difficult, so, installing an RJ-11 connector on the cable isn't terribly difficult, just need an RJ-11 connector or two and a compression tool to install the connector. With those on hand, you can cut the connector off of the cable so that fishing the cable is easier to accomplish.
And, if you decide to buy connectors and a crimping tool, you can simply buy Cat 3 telephone cable or Cat 5e or Cat 6 ethernet and fish that up from the basement. Fish the cable, install the connectors at both ends .... done.
06-20-2021 12:03 PM - edited 06-20-2021 12:04 PM
06-20-2021 01:10 PM
06-20-2021 02:18 PM - edited 06-20-2021 02:18 PM
Thanks @Datalink and @Pauly for your suggestions! They've given me an idea that maybe will work.
1) Disconnect alarm cable from back of old phone modem in basement.
2) Plug the alarm cable into this coupler instead.
3) Plug 50ft telephone cord into other end of coupler. This telephone cord will be fished down from my XB7 situated on the main floor. Easiest option for me since my basement is unfinished and I already have other cables fished down from the main floor spot.
4) Connect this telephone splitter onto back of XB7. The 50ft telephone cord will plug into one port, and my home phone handset will plug into the other port.
Hopefully this works as I imagine many people similar to me were required to place their Gateway in their basement due to their home alarm system.
06-20-2021 03:35 PM
06-25-2021 04:53 AM - last edited on 06-25-2021 08:15 AM by RogersCorey
The only instructions were place one within 20 feet of your modem and the other two The setup was interesting log into your rogers account on the ignite WiFi app and The Ignite modem is basically just acting as a router so I should be able to I am moving to my basement, where I have no CAT-5 or ethernet available.
06-25-2021 08:09 AM
@Wolfe412 it looks like your post has been moved to this thread, so the original title to your post has been lost. Can you provide further details about the problems that you're running into.