Log into the RT-AC68U, and navigate to the IPV6 page as is shown in this thread:
https://www.dslreports.com/forum/r30687933-Internet-Rogers-IPv6-appears-to-be-rolling-out
Set the following parameters:
Connection type: Set to Native
DHCP-PD: Set to Enable
Auto Configuration Setting: Set to Stateless or Stateful (Stateful does work)
Connect to DNS Server automatically: Set to Enable
Enable Router Advertisement: Set to Enable
Hit the apply button. When the parameters are saved, reboot the router. The LAN IPV6 address, Prefix Length, and IPv6 Prefix will not show in that panel until after the reboot is complete. Log into the router again and you should see the IPV6 address, Prefix Length, and IPv6 Prefix in the IPV6 panel.
Note: all of this assumes that the CGN3 is running in Bridge mode with the RT-AC68U in full router mode. I run a CGN3ACSMR in Bridge mode with the RT-AC68U in router mode as well. Switched to IPV6 using the steps above and had no issues obtaining an IPV6 address. If, after all of this, you still don't obtain an IPV6 address, my only assumption is that there are some local technical glitches that need resolution. In that case please indicate that in the thread.
Edit: Correction: line reads as follows: "When the parameters are saved, reboot the router".
Sorry for any confusion 😞
@davem wrote:@JKnott The DPC3825 is definitively not on the planned list. I will make sure that front line agents have the correct information regarding this.
So, that means I have to change modems. How do I do that? I called support (Incident #I934564028) and was told I'd have to upgrade my package to get a new modem. Is this correct? I have the Hybrid Fibre 60 package.
In that case send a pm to @RogersDave advising him of your nearest road intersection and town so that he can have someone have a look at what the problem might be. Hopefully he doesn't mind 🙂
Well, the issue of the DPC-3825 not supporting IPV6 is rather interesting. That's basically forced obsolescence I would think. Why should the customer have to pick up the bill for that one? If Rogers intention is to go IPV6 and force all of the obsolete modems out of use, perhaps they should be picking up the bill for that. I would send a pm to @CommunityHelps looking for clarification on the issue. I suspect this decision is up a couple of pay grade levels.
Well, it is a Rogers modem that I'm paying rent for. So, yeah, one way or another they're responsible for getting this going.
@JKnott wrote:
Well, it is a Rogers modem that I'm paying rent for. So, yeah, one way or another they're responsible for getting this going.
The Cisco DPC3825 can be swapped for one of the newer Rocket Wi-Fi Modems without an issue.
The decision not to launch IPv6 on this modem does not mean that we are not supporting it anymore. It simply means that there are technical issues that are preventing us from launching IPv6 on that particular model.
So, I just take it to the local Rogers store for exchange?
Also, any word on when IPv6 will be available to smart phones?
I also run my Cisco in bridged mode, with a computer running Linux as my firewall/router, so there's really nothing that modem has to do, other than pass the IPv6 packets. I currently run IPv6 via a 6in4 tunnel and have done so for 6 years. So, it's really not a big change for me to get IPv6 from Rogers rather than via a tunnel.
I guess I'll have to hit the local Rogers store tomorrow, to see about changing modems, though it seems to be a waste of my time and a perfectly good modem.
That's an interesting question. If you could swap that out for the CGN3ACSMR, because the HF plans break out modem rental fees separately, your modem rental 'component' would go up to $12-14/month from the $8 or so it is now. (I feel like the AC gateways are $14/month standalone and the original CGN3 is $12/month, but that might be bad memory on my part)
At that point, let me ask you this - how does keeping the HF 60 compare with trying to have a friendly chat with customer relations about one of the new Ignite plans?
Other option: do you want to buy a CGN3 from someone like @Datalink or me? I have a lightly used one sitting in a box downstairs... and I don't think they'd make you change plans to go from a rented DPC3825 to an owned CGN3.
Well, if I have to exchange modems, I hope they're the same price to rent. I didn't even know I could buy the modem. I had bought an SB5100 years ago, when Rogers was selling them. At $8/month, I'd have likely paid of this one a while ago. I've had it almost 3 years, IIRC.
@tyvm wrote:
I'm using a CGN3 bridged to an AC68U and not getting a ipv6 address. I've updated the firmware on the router turned on and off ipv6 several times, rebooted modem then router still not getting an IP.
@tyvm I was able to look into your issue. You are located in the same area that we have identified earlier as having an issue providing IPv6 PD.
Our teams are working on the case. I can't provide an ETA but I would expect it to be resolve sometime next week.
@VivienM wrote:1) The Rogers corporate web site has always been on a completely different network from Rogers' actual IP network used by customers. This is just how it has always been. If you want to know the full history, around 1996-1998, Rogers had a business telecom division called RNS that sold business-grade leased-line Internet (and was completely separate from the Wave, later @home residential Internet network). They sold that business to an outfit called Metronet, which after some more mergers, became Allstream. For whatever reason, Rogers' corporate HQ has continued to buy their Internet connectivity from those guys...
(And if I haven't seemed crazy enough yet, I remember that 207.245 IP range - my dialup ISP back in late 1996 had a T1 from RNS, and their IP range was 207.245.something... I forget now, it's been over 15 years since I had to key in DNS server IPs)
2) rogers.com doesn't have IPv6 connectivity (or at least no IPv6 DNS), so even if your IPv6 works great... oops. If you want a site to traceroute to, try www.google.com or www.facebook.com
I used to work for Unitel and would often work with RNS. Unitel went bust and also eventually became part of Allstream. These days I'm working for a company that does a lot of Allstream work and still see the RNS labels on the racks, POPs etc. Most recently, I saw it in the Allstream POP on the 43rd floor of the BCE building on the south east corner of Bay & Wellington, in Toronto. Many of the old RNS POPs are now Allstream, or rather Zayo.
@lawlsl wrote:
Hey Dave,
Having issues getting an IPv6 Address in both gateway and bridge mode. The modem usually operates in bridge mode with a PFSense 2.3 box behind it. I've tried both a factory reset from the GUI and the physical button.
Modem: CGN3ACR
FW: 4.2.8.12
PFSense DHCP6 Log:
Apr 29 22:05:48 dhcp6c 46805 advertise contains NoAddrsAvail status Apr 29 22:05:48 dhcp6c 46805 server ID: 00:01:00:01:15:6f:d8:35:00:21:28:64:e5:b6, pref=-1 Apr 29 22:05:48 dhcp6c 46805 status code: no prefixes Apr 29 22:05:48 dhcp6c 46805 get DHCP option status code, len 55 Apr 29 22:05:48 dhcp6c 46805 IA_PD: ID=0, T1=0, T2=0 Apr 29 22:05:48 dhcp6c 46805 get DHCP option IA_PD, len 71 Apr 29 22:05:48 dhcp6c 46805 status code: no addresses Apr 29 22:05:48 dhcp6c 46805 get DHCP option status code, len 88 Apr 29 22:05:48 dhcp6c 46805 DUID: 00:01:00:01:15:6f:d8:35:00:21:28:64:e5:b6 Apr 29 22:05:48 dhcp6c 46805 get DHCP option server ID, len 14 Apr 29 22:05:48 dhcp6c 46805 DUID: 00:01:00:01:1e:b2:52:01:44:6d:57:b0:8d:22 Apr 29 22:05:48 dhcp6c 46805 get DHCP option client ID, len 14 Apr 29 22:05:48 dhcp6c 46805 receive advertise from fe80::c671:feff:fe76:f6d9%re1 on re1 Apr 29 22:05:48 dhcp6c 46805 reset a timer on re1, state=SOLICIT, timeo=11, retrans=116280 Apr 29 22:05:48 dhcp6c 46805 send solicit to ff02::1:2%re1 Apr 29 22:05:48 dhcp6c 46805 set IA_PD Apr 29 22:05:48 dhcp6c 46805 set option request (len 4) Apr 29 22:05:48 dhcp6c 46805 set elapsed time (len 2) Apr 29 22:05:48 dhcp6c 46805 set identity association Apr 29 22:05:48 dhcp6c 46805 set client ID (len 14)
The log from modem:
4 04/28/16 23:45:31 73040100 notice TLV-11 - unrecognized OID;CM-MAC=bc:4d:fb:27:e0:e0;CMTS-MAC=c4:71:fe:76:f6:9c;CM-QOS=1.1;CM-VER=3.0;IPv4 Traceroute:
> TRACERT.EXE rogers.com Tracing route to rogers.com [207.245.252.27] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms XXXXXXXX 2 15 ms 11 ms 18 ms 7.11.160.249 3 16 ms 16 ms 15 ms 209.148.245.81 4 26 ms 14 ms 11 ms 24.153.5.217 5 17 ms 17 ms 18 ms van58-9-230-10.dynamic.rogerstelecom.net [209.148.230.10] 6 25 ms 19 ms 13 ms ge10-0.gwy2-tor.bb.allstream.net [216.191.65.121] 7 20 ms 19 ms 20 ms 10ge4-11.hcap9-tor.bb.allstream.net [199.212.169.202] 8 15 ms 20 ms 16 ms 10ge4-11.hcap9-tor.bb.allstream.net [199.212.169.202] 9 19 ms 17 ms 19 ms 66-46-129-178.dedicated.allstream.net [66.46.129.178] 10 * * * Request timed out. 11 * * * Request timed out.Hope that helps!
@lawlsl You are experiencing the same problem as tyvm.
There is an area around Scarborough (not sure exactly what the boundaries are) where IPv6 is not working. We are working on this one.
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