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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34647 Views
  • 4 replies
  • 9 likes

Resolved! Turn off Voice to Text and Who Called

Going to be travelling out of country and want to turn off Who Called and Voice to Text so I don't receive (and have to pay) for International Text messages?     ******* Edit labels ********

Rogers to offer gigabit download speeds to Internet customers

Monday, Oct. 05, 2015   Kind of interesting:   http://www.theglobeandmail.com/report-on-business/rogers-to-offer-gigabit-download-speeds-to-internet-customers/article26644896/   "  Rogers Communications Inc. is preparing to roll out “gigabit” downloa...

Datalink by Resident Expert
  • 9410 Views
  • 39 replies
  • 0 likes

Resolved! Can no longer see my PayGo call history.

I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...

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OLDYELLR by I'm a senior advisor
  • 7132 Views
  • 14 replies
  • 0 likes

Resolved! Nexus 6p charger dead

hi Everyone   i've got a fairly new Nexus 6p phone and my charger has died.  i can still charge the phone in the car, but i'd like to have the original charger repaired or replaced.   I called Rogers tech support, who referred me to Huwaei, who refer...

jonathan3 by I've been here awhile
  • 5040 Views
  • 7 replies
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Resolved! Download Stock OS

Wondering where i can download the STOCK Rogers file to flash to my wife's S6..   restoring or wipping is not fixing the issue and Rogers recommended to install a fresh copy of the firmware but i can't seem to find it anywhere..   will this trip the ...

jeneric28 by I plan to stick around
  • 5772 Views
  • 5 replies
  • 0 likes

Resolved! LTE Router

Hi,   I would like to have your advice, should I get this router for an internet plan or is it a bad idea? I don't trust those mobile hubs.http://www.tplink.ca/en/products/details/cat-4691_Archer-MR200.html#specificationsTo my understanding it should...

MaxiMax07 by I'm here a lot
  • 12116 Views
  • 10 replies
  • 0 likes

Resolved! SAMSUNG GALAXY 4 CLIENT AUTHENTICATION CERTIFICATE ERROR

My wife has new tablet on first trip in South America. Worked fine at home in Ontario with home and other Wi-Fi networks. In Miami and Santiago hotel got "client authentication certificate" error. Rogers and Samsung Support chat did not help and she ...

ironside1 by I plan to stick around
  • 4885 Views
  • 4 replies
  • 0 likes

Daily Recordings Not Working Properly This Week

I have an Any Day, Timeslot recording set up for Daily Planet (Channel 574 at 7AM).  I noticed on Friday, after missing a recording,  that there were no scheduled recordings in my tile for Daily Planet on my 9865 (NB3) Navigatr.  I then checked AnyPl...

57 by Resident Expert
  • 4138 Views
  • 11 replies
  • 0 likes

Resolved! Transfer applications from old Galaxy S4 to new Galaxy S7

Hi. I took part in the Rogers Galaxy S7 promotional upgrade. So I do not have my old phone. Is there somewhere [from Google maybe?] where I can find out which applications I had installed. [A while back I had to reset my S4 and after logging into Sam...

Gisabun by I plan to stick around
  • 4784 Views
  • 9 replies
  • 0 likes

Resolved! Rogers LTE Frequency and my Phone

Hello,   I'm currently planning to bye a new phone from hong kong that is LTE supported.   the Site says the phone supports LTE 800/1800/2600 MHz   but on Roger's Web it says it supports LTE 2100/2600MHz AWS   Would that phone work on roger's network...

jacej92 by I've been here awhile
  • 93085 Views
  • 21 replies
  • 0 likes

Resolved! Pay as you GoTexting from the US to Canada

I have a Pay as you Go phone with a 250 text message per month add-on.  I'll be travelling in the US and Caribbean and wonder if it's possible to text to Canada from these countries and, if so, what would the fees be?  Would I be charged for any inco...

moosetracks by I've been here awhile
  • 2615 Views
  • 2 replies
  • 0 likes

Resolved! Checking Rogers email from cell phone

Hello,   I am going to be away from home for about 2 weeks and was wondering if it's possible to check my @rogers.com email from my cellular phone           *** Edited Labels ***

adlc58 by I'm here a lot
  • 5644 Views
  • 7 replies
  • 0 likes

Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34647 Views
  • 4 replies
  • 9 likes

Resolved! S5 - Can't copy to MicroSD via USB

  I have a Samsung Galaxy S5 SM-G900W8 running Android Lollipop 5.1.1. It has a Kingston 64 gig MicroSD XC 10/64GB card in its card slot formatted as exFAT.   Unfortunately, I can't copy to the SD card via USB. The phone mounts as a drive letter fine...

Cisco DPC3825 slow, re-boot =OK?

Upgraded to 80GB Express, changed to the Hitron CDE-30364 modem but had big problems port forwarding so switched to the older DPC3825.   Got it all configured but every couple of days the speed slows to a crawl (10 Mbps up), I re-boot the modem by pu...

drkailey by I plan to stick around
  • 6369 Views
  • 21 replies
  • 0 likes