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Navigatr Guide - How To

Navigatr Guide – How To’s   This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is rele...

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Gdkitty by Resident Expert
  • 34801 Views
  • 4 replies
  • 9 likes

Resolved! no french Canada keyboard on Huawei GR5

So my father got a Huawei GR5 from Rogers a month ago and yesterday when visiting him I noticed that the phone had an AZERTY keyboard on it.  I asked him why and he didn't know.  I then proceeded to change the country settings in the phone but to my ...

maxou723 by I plan to stick around
  • 2032 Views
  • 1 replies
  • 0 likes

Resolved! Samsung Galaxy S7 Edge Colors

When will Rogers begin carrying the S7 edge in silver, gold and white? Or will it remain strictly as a black phone on rogers? I see even the Note 7 is getting all 3 colours available, so why not for the S7 Edge?       **Edited Lables**

sawhcale by I'm here a lot
  • 3790 Views
  • 3 replies
  • 0 likes

Resolved! Recycled Samsung SIII i747m from telus

I was recently given a Samsung SIII (S3) (Mini?) i747m which used to be on telus, it's SUPPOSED to be  unlocked.   I stuck my SIM Card in it, and it would not register.   I have done the following.   SIMCARD1 doesnt work (newest) SIMCARD2 doesnt work...

thomask by I plan to stick around
  • 3544 Views
  • 4 replies
  • 0 likes

Blue Bar

To solve the issue on the SG S6 Edge or SG S6. With a Blue Bar going up and down. The phone is also frozen to where you can't enter passwords or other screens. If holding down power+volume up+home key does not solve the issue try this: press the home...

Terrible Connection Issues

Hello I am on the rogers ignite 250u package and the internet has been very unstable lately over the past month. There are many disconnects daily on average. Most of the disconnects occur in the evenings from about 8 PM to 2AM but the timing is very ...

Sundowner by I'm here a lot
  • 13859 Views
  • 61 replies
  • 0 likes

Using CGN3ACSMR/CGN3 for PS3

Hellos to all,It's been a little while since I have given some feedback with the Rogers CGN3ACSMR and my issues which are only with online console gaming(PS3)...Let me begin with this first because I believe as a result of my frustration with not get...

ONYX1222 by I plan to stick around
  • 6094 Views
  • 18 replies
  • 1 likes

Resolved! Turn off Voice to Text and Who Called

Going to be travelling out of country and want to turn off Who Called and Voice to Text so I don't receive (and have to pay) for International Text messages?     ******* Edit labels ********

Rogers to offer gigabit download speeds to Internet customers

Monday, Oct. 05, 2015   Kind of interesting:   http://www.theglobeandmail.com/report-on-business/rogers-to-offer-gigabit-download-speeds-to-internet-customers/article26644896/   "  Rogers Communications Inc. is preparing to roll out “gigabit” downloa...

Datalink by Resident Expert
  • 9665 Views
  • 39 replies
  • 0 likes

Resolved! Can no longer see my PayGo call history.

I used to be able to sign in to MyRogers, click my PayGo account number from the dropdown, select Bills & Payments, and it took me to the bill summary page, where I selected my cell number from the Account dropdown. Now that's blank with no selection...

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OLDYELLR by I'm a senior advisor
  • 7278 Views
  • 14 replies
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Resolved! Nexus 6p charger dead

hi Everyone   i've got a fairly new Nexus 6p phone and my charger has died.  i can still charge the phone in the car, but i'd like to have the original charger repaired or replaced.   I called Rogers tech support, who referred me to Huwaei, who refer...

jonathan3 by I've been here awhile
  • 5122 Views
  • 7 replies
  • 0 likes

Resolved! Download Stock OS

Wondering where i can download the STOCK Rogers file to flash to my wife's S6..   restoring or wipping is not fixing the issue and Rogers recommended to install a fresh copy of the firmware but i can't seem to find it anywhere..   will this trip the ...

jeneric28 by I plan to stick around
  • 5872 Views
  • 5 replies
  • 0 likes

Resolved! LTE Router

Hi,   I would like to have your advice, should I get this router for an internet plan or is it a bad idea? I don't trust those mobile hubs.http://www.tplink.ca/en/products/details/cat-4691_Archer-MR200.html#specificationsTo my understanding it should...

MaxiMax07 by I'm here a lot
  • 12238 Views
  • 10 replies
  • 0 likes

Resolved! SAMSUNG GALAXY 4 CLIENT AUTHENTICATION CERTIFICATE ERROR

My wife has new tablet on first trip in South America. Worked fine at home in Ontario with home and other Wi-Fi networks. In Miami and Santiago hotel got "client authentication certificate" error. Rogers and Samsung Support chat did not help and she ...

ironside1 by I plan to stick around
  • 4985 Views
  • 4 replies
  • 0 likes

Daily Recordings Not Working Properly This Week

I have an Any Day, Timeslot recording set up for Daily Planet (Channel 574 at 7AM).  I noticed on Friday, after missing a recording,  that there were no scheduled recordings in my tile for Daily Planet on my 9865 (NB3) Navigatr.  I then checked AnyPl...

57 by Resident Expert
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  • 11 replies
  • 0 likes

Resolved! Transfer applications from old Galaxy S4 to new Galaxy S7

Hi. I took part in the Rogers Galaxy S7 promotional upgrade. So I do not have my old phone. Is there somewhere [from Google maybe?] where I can find out which applications I had installed. [A while back I had to reset my S4 and after logging into Sam...

Gisabun by I plan to stick around
  • 4971 Views
  • 9 replies
  • 0 likes

Resolved! Rogers LTE Frequency and my Phone

Hello,   I'm currently planning to bye a new phone from hong kong that is LTE supported.   the Site says the phone supports LTE 800/1800/2600 MHz   but on Roger's Web it says it supports LTE 2100/2600MHz AWS   Would that phone work on roger's network...

jacej92 by I've been here awhile
  • 93308 Views
  • 21 replies
  • 0 likes

Resolved! Pay as you GoTexting from the US to Canada

I have a Pay as you Go phone with a 250 text message per month add-on.  I'll be travelling in the US and Caribbean and wonder if it's possible to text to Canada from these countries and, if so, what would the fees be?  Would I be charged for any inco...

moosetracks by I've been here awhile
  • 2655 Views
  • 2 replies
  • 0 likes