05-13-2016 08:55 AM - last edited on 05-13-2016 09:04 AM by RogersMoin
Have yet to pick one up myself.. but will possibly try this week.
Its an RF remote, so it doesnt need line of sight.
This will be a great asset to people wanting to set up a home theatre, etc type of setup where the box may not be right infront of the TV itself.
Though.. the TV on/off part of it (or any other paired devices) will still be done via IR and not RF.
Solved! Solved! Go to Solution.
01-16-2019 09:05 PM
Welcome to the Rogers Community Forums!
Thank you for posting your remote control experience in the Community.
We can certainly look into diagnosing the issue; please provide the remote control model and the cable box model. Are you controlling more than one box with the new remote?
Looking forward to hearing from you.
01-16-2019 09:10 PM
01-17-2019 08:43 AM
Hi it’s the standard new remote. urc-2125bco-bx and explorer 4642hd
This is a very slow box. Takes a while to respond.
So, what is probably happening is.
1st press to turn on guide, slow to respond, so you press 2nd time, this turns the guide off. This no guide so you press 3rd time and now the guide shows up.
Just press once and wait.
01-17-2019 08:59 AM - edited 01-17-2019 09:00 AM
01-17-2019 10:02 PM
Two remotes with the same response seem to be mysterious. You don't need to program the remote if you are just trying to control the cable box. It could be related to the IR sensor on the box.
Have you tried rebooting the cable box since you got the new remote?
Keep us posted.
06-21-2019 08:39 PM
I understood Exactly what Stoneball was asking no need to be rude. It's very clear there is a difference between adding favorite shows to a Playlist vs. programming channels. I'm trying to find the same answer.
07-13-2020 04:00 PM
Hello. I just swapped a broken Atlas URC1056*** remote for a new Champion Plus URC2125B0-BX remote for my NextBox 2.0 PVR and set the audio code to 2061 for a Yamaha RX-V1700 receiver. The only problem after setup, is that now I can't change inputs on the receiver using the number keys (this method worked with the old remote) nor with the Video Input key (after completing the Locking Input Switch setup). Anyone know how I can fix this? Thanks.
Is there a solution to this?
07-13-2020 07:43 PM - edited 07-13-2020 07:46 PM
@Bob181- : here are my comments & suggestions.
1. Try a different setup code for Yamaha that still controls the volume and turns the AVR on/off, etc. There are several setup codes for Yamaha.
2. Different remotes have different capabilities. I noticed the same when I switched remotes with my Yamaha AVR. Try all the buttons on the front of the remote to see what they do on the AVR. You may not be able to get the same functionality as on the 1056.
3. If you don't need the RF capability, call various stores to see if you can find a 1055 or 1056.
07-14-2020 07:12 AM
The problem with the older remotes is that they lack codes for some newer TVs.
Someone had raised this issue before:
On the older remotes, when you were in "audio mode", for an AV receiver,
the number keys would change AV receiver inputs, as did the original AV remote.
On the new Rogers remote, when you press the number keys when in the AV
mode, the "cable" button flashes and the TV channels change!
I used the same code for my AV as I did on an earlier remote, which still works.
(But, again, won't handle a new brand TV!)
Someone had mentioned that they had a solution but if it was posted, I missed it.
It's hard to believe that there is no solution to this problem!
Do Rogers reps monitor this feed?
They have obviously have a direct line to the remote manufacturer.
07-14-2020 09:12 AM
07-14-2020 09:38 AM - edited 07-14-2020 11:18 AM
Unfortunately, beyond turning (most) TVs (and AVRs) on/off and controlling the volume, the Rogers remotes are pretty useless for additional functionality. Sometimes, depending on the remote and depending on the device, the remote can control other functions, but even then it can be unintuitive, like having to hit number keys to change inputs, etc.
If you wish full functionality, then you'll need to purchase a programmable remote like the Harmony line. The model 665 usually does the trick (for IR) and is often on sale for around $50. The nice thing about the Harmony remote is that it is activity based, so after it's programmed, when you press "watch TV" it'll turn on the TV, turn on the STB, turn on the AVR, switch the TV to the correct input, switch the AVR to the correct input, etc. Then when you want to "Watch DVD" or similar, one button press will then do similar functionality regarding inputs, etc.
These are usually quite "family/spouse" friendly, unlike the Rogers remotes. If something goes awry with the remote, there is a useful "help" function, which guides anyone through the steps to get things working again, etc.
07-15-2020 08:08 AM
"Unfortunately, beyond turning (most) TVs (and AVRs) on/off and controlling the volume, the Rogers remotes are pretty useless for additional functionality. Sometimes, depending on the remote and depending on the device, the remote can control other functions, but even then it can be unintuitive, like having to hit number keys to change inputs, etc."
Simply not true!
On the new 2125 most of the controls on my Sony Blu ray player work, as they did on the old remote.
On my old remote for my Vizio TV, the "switch video input" key worked. etc.
Not mapping the numeric keys to the audio receiver (leaving them as mapped to the cable
box) was an oversight. They WERE mapped on the previous remotes.
To summarize, I had dropped programmable remotes since Rogers remotes were fine
for most day-to-day-operations.
I managed to get an email address to the remote manufacturer.
I'll post if I get an answer.
07-15-2020 08:58 AM
I use my Xbox One S to play 4K HDR discs on my 4K Vizio. It is superb.
But the Xbox controller is a disaster as a Blu ray controller!
I just programmed the DVD button as Blu ray Xbox on my 2125. Only one code!
It is superb! Most essential controls work, and more easy than using the Xbox controller.
So, Sony Blu-ray, fine and Xbox 4K Blu ray fine.
Receivers, not fine: someone forgot that the numeric keys are used to switch receiver inputs!
Again, an oversight, IMO.
I will push the manufacturer to do an update.
Obviously, you would have to go in and get a new controller, after a certain date: if it happens.
They would need to update a ROM.
07-15-2020 10:01 AM
@Bob181- wrote: Simply not true!
I did state that the functionality depended on the device and the remote, but you seemed most concerned with changing inputs on the AVR. 😉
Just as an FYI, if you're a "hobbyist" it is possible to perform programming of the URC remotes using a JP1 connection.
10-01-2020 11:35 PM - last edited on 10-02-2020 11:15 AM by RogersMoin
Just got a new Champion remote and tried pairing it. I either get it to:
1. Turn on both cable and TV, but the controls (channel, volume, etc.) don't work.
2. Turn on only the cable box with working controls, but TV doesn't turn on.
3. Turn on the TV, but the cable box doesn't turn on.
I can't get it to turn on both the TV and cable box with the controls working. Currently, I can only turn on the cable box and have the controls working. I still have to manually switch on my TV monitor using its power button. Its been EXTREMELY frustrating. It'll be most appreciated if someone can solve this problem.
10-03-2020 11:28 AM - edited 10-03-2020 11:30 AM
Welcome to Rogers Community Forums!
Thank you for posting your concern in the Community. I hope you have browsed through this thread and programmed the remote as you intended.
If still looking for help, please check our knowledge base article to program your remote.
Please keep us informed on the outcome.
11-23-2020 09:54 AM - last edited on 11-23-2020 10:19 AM by RogersZia
I also got the new remote that is very hard to navigate the direction and select buttons. Can I exchange this for a better remote? thanks.
11-24-2020 10:47 AM
Greetings and welcome to our Community @Poffii!
Please PM us @CommunityHelps so that we can discuss what options may be available to you as far as an alternate remote goes.
11-25-2020 01:35 PM
11-26-2020 11:28 AM
Did anyone ever figure out how to get the Exit button to work on the 8300/4250 or older boxes? Can’t believe I can’t use the Exit button. It just doesn’t work on the older boxes with this version of the remote.
There was a discussion way back how to remap the RF Remote to enable the Exit button, but it remapped some others too you had to memorize.
Champion Remote button remapping.
MENU (Settings) - works
INFO -> toggles FAV
BACK -> INFO
EXIT -> works (EXIT)
1. “Aspect” button will not work.
2. “Info” button will take customer to Favorite menu.
3. “Menu” button will directly take customer to settings menu. Aspect can be changed from the Quick Settings Menu.
4. “Back” button will work as Info button.
5. All other buttons will work normal.
I did it and was not happy and nobody could tell me how to re-configure it back. I was able to get one of previous, discontinued Atlas remotes from Rogers, the RF feature was of no interest to me. I doubt if any Rogers store would have one anymore, but you can find them on Ebay, Kijiji and Amazon.
03-23-2021 01:30 PM - last edited on 03-24-2021 11:22 AM by RogersMoin
It's funny when you call tech support they have no idea how to do what you've mentioned ugh thanks for your post saved me hours of aggravation