Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...
Hello Community, Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it. Find out how to identify and report damaged eq...
Is anyone else having problems accessing any new shows on Demand on the old cable system? I have missed several shows over the past 2 weeks and nothing appears to be working at Rogers on their automated updates. The last shows recorded for several ...
I just saw a post on another forum of a Shaw customer in western Canada who is being forced to switch over from legacy cable to Shaw Ignite. I imagine it is just a matter of time until that happens to Rogers customers as well. Anyone have any insigh...
Why can’t I watch my NHL team and have a choice as to home or away feed? Nothing worse than listening to another team’s feed. If I knew I couldn’t choose I wouldn’t have signed up for this. ***Edited Labels***
Hi, I just switched to Ignite TV. I'm wondering if my Nextbox or the older Explorer box will still work? I was going to run cable out to the garage and put one of them out there. Thanks
Nov 2024Just switched from Years of Bell Fine to Rogers. They still never updated their horrible TV Guide, it's too Dark and doesn't list the days of the week in all their time slots. Hard to figure out trying to prerecord a show if it only gives you...
Where has CCN gone. Channel 33 goes to HLN . October 12/24 8:30 P.M. ***Edited Labels***
i feel im paying alot what is everyone else paying? i want to see if im getting a good deal or really bad deal. how do you get a good deal *** Edited labels ***
Shortly after upgrading my Bell Fibe Internet Service in mid-August,I received the following letter from Rogers. It's time to upgrade your equipment Thank you for being a valued Rogers customer for so many years.We're grateful for your loyalty and co...
I have the digital tv service still, although they keep pushing the price up on that. Once this current bundle expires is rogers going to force me to get Ignite or will they continue the digital tv still? I refuse to go to Ignite, I have seen the r...
Tech support is too busy to answer my calls, so I'm not surprised that the Black screen with only correct sound, has been like this since yesterday.It was briefly fixed yesterday, but the Rogers system probably switched to the secondary feed and neve...
Where would customers of the digital cable television service (not to be confused with the new Ignite platform) be able to find packages and pricing information? The Web site is extremely poor in navigating and finding this information, and the cust...
Gateway and our TV package is no longer available. I took the "ulitmate" package to see what I would and not watch. I went through all the channels and discovered 51 channels I will not watch and 6 not in the package I would like. Two chats later ...
Woke up to all my Cisco boxes showing -01- on the display this morning. Funny enough, my two old SA boxes were working until I unplugged them - now they are dead also. Chatted with Rogers support agent, did the usual unplugging etc. She sent zaps ...
It is February 2023 and I understand there was a similar topic in 2021. But for a couple of weeks now, the programming says one thing and the channel is being switched to the world feed, usually at 7 pm. And on the weekends the whole day. What is th...
I have about a dozen old digital cable boxes - SA3200, SAS3250HD, SA4250HD, SA8300HD and some Nextbox boxes. I own all of these boxes - none were rented from Rogers. Several of these boxes will be deactivated on April 30, and the others can no long...
Anyone else having digital TV NextBox problems? I have three of them, two 4642HD's and one 9800 PVR. Yesterday (Thursday the 6th) we woke up to find the two 4642HD boxes stuck on -01- after being rebooted, which I guess occurred during the usual nigh...
Hello. I have a Disney+ free promotion I want to cancel. I've gone to the "Manage Channels and Theme Packs" section of my services and don't see it there. Any advice, please? **Labels Added**
Hi, Rogers TV Community. I only want one channel: the Multi-unit Residential Building (MURB) Entry System Video Channel. Additional details:- I own a condo unit.- I understand that condo residents who have Rogers cable TV can view the Entry System V...
I have the old digital Tv box. A lot of the episodes on demand for Magnolia network such as Magnolia Table and Getting lost with Erin French are missing. Also Design Down Under. What's up with that? A lot the episodes for this channel or either mi...
Our tv keeps giving us a random message that channels are not available and to try again later. I called Rogers and the tech told me that the box is faulty and they will not replace it, I have to switch to Ignite. I have had three technicians (Rogers...
