I reported this yesterday to Rogers but wanted to see if this has happened to others. I received a suspicious call from a number I didn’t recognize and let it go to voicemail. Once I tried to check the voicemail the same usual feminine voice played... BUT instead of “welcome to Rogers wireless voicemail...” the voice said “someone else is currently accessing your voicemail” !!! I tried again after a minute and the same thing occurred. About 30 mins later the regular message returned but my password was not valid. I have since reset it and it’s working. Is this some sort of scam ? Has my number and phone been compromised as stated by the message OR was I spoofed by someone (impersonating Rogers) using a prerecording that was being played to me?
I realize you identify as not a Rogers employee. As shown below, I’m glad I’m not the only one that this occurred to. Let’s get the word out. What I would like to know is what might Rogers do to better protect against this? What can they do to insure that it’s customers can have confidence in both the Hardware provided and the service ... confidence that their device hasn’t been compromised from an incoming call somehow tampering with voicemail? Given that I pay within my plan for voicemail??