03-10-2020 07:20 AM - last edited on 03-10-2020 09:05 AM by RogersYasmine
I have an iPhone 7 with no data. In the cellular settings, Personal Hotspot there is a wheel/gear spinning all the time. Is there a way to disable the Personal Hotspot so that it isn't active or trying to connect all the time.
I'm guessing this is affecting my battery usage as well.
Thanks in advance.
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03-10-2020 08:52 AM - last edited on 03-10-2020 09:05 AM by RogersYasmine
03-10-2020 08:59 AM - last edited on 03-10-2020 09:05 AM by RogersYasmine
Yes I powered it off and on and it still continues.
03-11-2020 08:56 AM
Greetings @falcios!
This is kind of a weird issue. Since you do not have any data, your Hotspot technically shouldn't work at all. It shouldn't impact your battery since it's simply unable to connect.
Have you tried resetting network settings yet? If not, try the following: Settings > General > Reset > Reset Network Settings
This will restore your network settings back to factory defaults, which includes turning Personal Hotspot off. One thing to keep in mind is that this will delete all your stored WiFi passwords.
Please let us know if this step works.
Regards,
RogersCorey
03-11-2020 09:09 AM
Yes, I did reset my network settings.
I don't understand why it would keep trying the connect. I think the constant trying possibly could be affecting my battery.
Is there an Apple setting that can be turned off?
Thanks.
03-11-2020 09:30 AM
The setting you're looking for is under Settings > Personal Hotspot. The toggle there should be turned off.
If you have no cellular data, this setting should be greyed out and inaccessible. If you're able to access it even with no cellular data, then it sounds like an operating system issue.
If resetting network settings didn't work, then I would recommend a backup and factory reset as the next step.
Regards,
RogersCorey