10-23-2019 10:33 AM - last edited on 10-23-2019 10:43 AM by RogersYasmine
10-23-2019 01:49 PM
I can't say I've ever tried sending one out myself, however, I definitely love receiving them! 🤗
Being that you have an iPhone 11, you should have the ability to send them out with no problems. Are you having any issues sending out text or picture messages as well?
Here is a link to the instructions on how to successfully send an Animoji just to ensure you are not missing any important steps: https://support.apple.com/en-ca/HT208190
If anyone else is having this issue or has an idea of how to get around it, please share your input!
10-23-2019 02:11 PM
I would think it should work..
Sending iphone to iphone.. it would go over imessage.. so it would go across data and not touch any MMS part at all.
I wonder who you are sending it to? that person have an apple or android phone?
An android SHOULD be able to receive them.. they would just come across as an video via MMS.
Unless your phone is on some plan which only includes texts and not MMS?
10-23-2019 04:21 PM
10-23-2019 04:23 PM
10-24-2019 03:39 PM
Hello again, @Alkalain, and thanks for your reply!
This is definitely a puzzling scenario! Is this exact issue happening when trying to send an Animoji to multiple different recipients? It may help to restart your device and retest.
You can also try saving the Animoji first before sending it to see if this resolves the issue:
1. Open the message.
2. Touch and hold the Animoji.
3. Tap Save.
If you continue to experience issues, I would recommend reaching out directly to the Apple team to see if they have any further advice that they can offer.