09-17-2018 12:51 PM - last edited on 09-17-2018 06:34 PM by RogersMaude
OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes
Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but for some reason the 'continue' button is greyed out even when I enter my full address. So not sure what's going on with that. But I was able to get like 2 steps from the finish lol
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09-21-2018 06:31 PM
09-21-2018 06:47 PM
09-21-2018 07:12 PM
09-21-2018 07:30 PM
09-21-2018 08:17 PM
@reed 1 I don't know how many have had successful activations but I'd wager it's only around 10%, the only remedy it seems is to wait it out and try later unfortunately at the moment .
09-21-2018 08:47 PM
09-21-2018 09:08 PM - last edited on 09-21-2018 09:12 PM by RogersAli
@nasa25 At this point one of Rogers empty suits should be falling on his figurative sword, they really did jack and squat for testing, a dead cable TV account ??Lol
09-21-2018 10:27 PM
09-21-2018 11:14 PM
09-22-2018 07:40 AM
09-22-2018 01:53 PM
09-22-2018 02:49 PM
1. get the watch, paired and synched first.
2. begin the cellular activation of your acct thru your iphone.
3. on the agreement portion, you'll notice that the 911 heading is red. tap and scroll thru all of the headings, check the box to show you agree, then continue.
4. you are now on the address portion of the 911. the country and province has a drop down menu, select the right info and tap on the portion where the info should correspond to.
5. you should be able to finish after hitting continue.
... yeah, i don't usually use caps
@nasa25 wrote:OK so the system is now live. You should get a pop up asking if you'd like to update the carrier settings. Click Yes
Then you go back to your watch app and 'setup cellular' is active. I was able to get all the way to the 911 address screen but for some reason the 'continue' button is greyed out even when I enter my full address. So not sure what's going on with that. But I was able to get like 2 steps from the finish lol
***Added Labels***
09-22-2018 04:51 PM
09-22-2018 05:23 PM - edited 09-22-2018 05:24 PM
I was getting errors WS201 for two days.
Solved this problem thanks to one of the messages posted here earlier -- contacted customer support and asked them release the reserved line, there was one number taken (I am guessing from the earlier unsuccessful activation).
After the line was released I was able to activate the watch.
09-22-2018 06:58 PM
09-22-2018 07:08 PM - edited 09-22-2018 07:10 PM
09-22-2018 07:09 PM
09-22-2018 07:15 PM
WS516, has anyone been receiving this error message? Haven't seen anyone mention this one yet and it occurs as I click on "set up cellular" on phone in the watch app. when I click on that it opens the my rogers login page and when I enter username/password it gives me the error message " Sorry, something went wrong" please try again later blah blah blah.
Rogers has sure f'd up this roll out and I'm so excited to tackle the WS300 error message once I get past this one
09-22-2018 07:36 PM
09-22-2018 07:36 PM
09-22-2018 07:37 PM - edited 09-22-2018 07:39 PM