@nasa25 Thanks for the comprehensive list. I know my sim card was 2013 or older so I did go get a new one after seeing your post and activated it, but no success. I have spoken to Rogers support twice today and they have reviewed my account details...
Originally had the WS201 error on September 25th. Turns out I was only authorized for 3 lines even though I have had 4 for 10 years. So they rechecked my credit and authorized 5 lines. The next attempt led to error WS501 on September 26th and this ...