And the final chapter after another hour of sitting on phone trying to get an answer and have someone remove order from the account so I could change my service plan back and getting different “story” to what actually happened … number ported to anot...
To add to this story (was on customer chat on original reply) Order I placed yesterday became "Unfillable" as it did not submit successfully . I find it completely amazingly enough the updated plan which was $5 more a month was completed immediately...
Apparently Rogers has made no effort to improve their customer service in respect to this issue. In April I requested a new phone to be sent to my work place.. fraud cancelled the order with no notice, little information supplied on their end. It t...
I'm wondering if the "glitch" that occured back in September has crept back up... if this is more wide spread than just a couple people! Out of curiosity are you in a major city, or a rural area? I'm in a small town that uses PO boxes, which has b...
Sadly not yet, I’ve gone through several different reps who so far all do the same things, with the same results. The rep who was working in the first ticket finally said that they thought it might be due to a stail credit report so they did another...
