Ok so I’ve been activated for a day now. Got a call from Tom, I believe his name was and he let me know they had resolved the issues on the back end and sent me an updated carrier profile which appeared in the form of a pop up on my home screen. Then...
It’s great Rogers is helping everyone here. Sucks nobody answers me and ignoresMy posts. I’ve not been able to get past the adding to my shareplan selection screen without ws300 for the past month except at 11:30 at night where I have a half hour win...
Be prepared to wait. I’ve been stuck with this since launch with it being escalated 2 times (whatever that means). Each time I’ve have had to chase down Rogers for information and updates well past their own set deadlines.
This is sheer madness, I’ve been talking to support since the 17th and follow up today on chat after I changed my SIM card as the final solution they asked me to try and I’m told it’s only been escalated since the 28th and now I have to wait another ...