Just used 1 of my 4 tries before the system locks me out again. Felt like playing my luck.
Did everything perfectly. Pressed continue on the 911 address page and....BOOM
What an absolute joke. The amount of time and effort I've poured into this activation is probably worth about one years cost of Apple watch cellular service.
So I have been trying to activate my Apple Watch LTE data since yesterday PM. At first I would get to the E911 address entry form but have the "Continue" button greyed out. Each time I had to cancel out. Now, instead of the E911 address entry form after accepting the E911 ToC I only get Error WS504 page. Opened ticket #C136561095 with support. Initially I was told it will take 24 - 72 hours for resolution, but usually it is closer to 24 hours. Now, I am told a case like this can take up to 7 days.
Rogers: do you see the irony of this situation? First you keep your loyal customers waiting for months to implement the support for Apple Watch LTE. Then you announce the support and it does not work! I hope you can do better...
Welll I'm failing with error WS509, this is absolute nonsense! Why is Rogers saying they support the watch when they don't they have had a year plus since the AW3 came out to implement it and they only support it in name only.
Also, the whole sign up process is ridiculous with having to sign in manually then the awful, time wasting picture captcha process then having to fill in the stupid 911 address form without autofill and then format it EXACTLY only to have the whole process fail AGAIN! It is almost abusive!
Rogers needs to really spend money on the network, which clearly they haven't .
No improvements today. They responded to my ticket from yesterday with a phone message to call tech support.
I do notice that the Rogers reps are no longer posting platitudes to this thread, so perhaps they've accepted that it really us busted and no, its not the user's fault.