I am being charged for my old closed account 241681410 and new account 504303675 at the same time.
I was with Roger’s on 3 years contract for business internet which is supposed to end on feb1 2024. I called them on dec 8 2024 to discontinue my service after that but the representative over there offered me with new offer which is 5 dollar more on my previous promotion price which was 50 plus tax . She said no change in billing cycle no extra charge just 5 extra dollars plus tax. I agreed then after 1 month I saw 165.99 bill. I called them they came up with their stories like old account new account , one time charge blah blah. I wasted my 3 hours with 4 people and finally they agreed bill is charged extra and they assured me nothing will be wrong in future but as on Jan 11 2025 I am seeing transactions for old account and new account as well with a new rate which was 124.99 and 62.15 for two different accounts. I got no notification or no bill for 62.15 which was for old account. I would recommend you guys don’t go for Roger’s it’s a biggest scam of this century.
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