I called into Rogers three days ago because of billing issues, and was offered a new plan/service for our home phone, TV and home internet. I was told we would receive the new internet modem and tv set top boxes in the mail. Our TV and home phone sto...
Spent close to two hours on the phone waiting for an answer. We’ve been loyal Roger customer for many years and have multiple lines on our Cell plan. Was looking for a wave or reduction in a penalty fee as we had a special occasion coming up and want...
I am building a fence on my property and have gone though Ontario One Call for clearances to dig. There is a Roger's utility box on my property close to where I want to build my fence. Is there a minimum clearance I need to keep from this box? *A...
So today I spoke to someone online and asked how much my bill will be after my contract is over in July! I then asked if I cancel how many days must I provide! They said that I can cancel immediately on the day the contract is over! I was shocked and...
I migrated from Fido to Rogers in march 2024 and over the phone the sales agent was just phenomenal and offered me the best deal ever ... or I thought so . One of the benefits offered was a $100 credit due to Fido to Rogers migration . I was suppose...
Trying to upgrade iPhone & plan for well over 2 months. Escalated issue twice to Office of the President since Feb. 1/24. Rogers agents promised someone will call back in 3-5 days. It's already been two weeks and still no calls from Rogers. How long ...
Hi I opened a Rogers wireless, porting from Telus with two numbers, i got an iPhone 15 from store and decided not to port my number so I could just give my kid a line, and give my mom the iPhone to replace her old phone. Next day I ordered s24+ and s...
Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store. "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway. He explained everything about the product to me in...
I have a Rogers plan and iPhone. I'll be in Europe for ~18 days and plan on buying in advance an esim for Europe (probably one with data as well as a European number so I can call while in Europe). 1) I'd still like to be able to check texts etc whil...
I sent this in email to the contact showing up in the process for printing the return label. Posting it here just in case that email id is from prehistoric times and no such id exists ( which I will not be surprised ) to **Removed email info - Keep p...
When I got the deal from a salesman, I was told my modem that I will be getting will last for 2 years only, then I will have to work out a different deal. Now, 6 months prior to the 2 years I found a different service provider with a better deal. (Be...
First off, please ignore my username/alias as I was trying to type something else and it autocorrected to "cancer" and I was typing fast and it autocorrected right when I clicked save. My apologies. I can't figure out how to change it now.Anyways, I...
Good afternoon, I set up a new mobility contract with Rogers for my family (3 phones / plans). While I was setting it up the agents assisting me made so many mistakes it had to be escalated to the office of the president. After spending approxim...
Been with Rogers since 2006 and cannot understand how they treat existing customers I am about to move 4 lines to Telus because Rogers don't care **Labels Updated**
I’ve been with rogers a while now and have three phones and internet. I have had nothing but problems with rogers since switching from bell. Haven’t been receiving calls texts or proper service from all three phones which I’m paying rogers monthly fo...
Currently have 2 Mobile lines - 1 has Infinite + 35 Financing @$96.00/Month - 1 has Infinite Essential @ $45.00/Month - Sharing 60GBs Data - $141.00/Month Telus has offered for $129.99/month: - 2 Lines each with 200GBs date shared= 400GB dat...
I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you
I pay $50 a month finance fees and have seven months to go. At which point I either keep my phone and pay $590 or return it. I am ok with paying the monthly charges until I decide what to do with the phone. My question relates to my 25 gb data plan. ...
I have a US-Canada plan with Rogers, and I made a phone call to the US last week, but they charged me for it. I contacted customer support to make sure it wasn't a wrong charge. They said it was valid because I called over Wi-Fi calling. What? I was ...
My friend has the number +1 Removed phone number **Keep personal info private**- RogersZia and he is currently outside Canada and subscribes to you. He lost his SIM card and wants to entrust me to get him a new phone card... What are the procedures s...
