Hi I opened a Rogers wireless, porting from Telus with two numbers, i got an iPhone 15 from store and decided not to port my number so I could just give my kid a line, and give my mom the iPhone to replace her old phone. Next day I ordered s24+ and s...
Hello Rogers, I wanted to pass on my great experience with a Rogers employee at your Rogers - Mississauga Marketplace store. "Jeremiah" assisted me with the purchase of a Nokia FastMile 5G Gateway. He explained everything about the product to me in...
I have a Rogers plan and iPhone. I'll be in Europe for ~18 days and plan on buying in advance an esim for Europe (probably one with data as well as a European number so I can call while in Europe). 1) I'd still like to be able to check texts etc whil...
I sent this in email to the contact showing up in the process for printing the return label. Posting it here just in case that email id is from prehistoric times and no such id exists ( which I will not be surprised ) to **Removed email info - Keep p...
When I got the deal from a salesman, I was told my modem that I will be getting will last for 2 years only, then I will have to work out a different deal. Now, 6 months prior to the 2 years I found a different service provider with a better deal. (Be...
First off, please ignore my username/alias as I was trying to type something else and it autocorrected to "cancer" and I was typing fast and it autocorrected right when I clicked save. My apologies. I can't figure out how to change it now.Anyways, I...
Good afternoon, I set up a new mobility contract with Rogers for my family (3 phones / plans). While I was setting it up the agents assisting me made so many mistakes it had to be escalated to the office of the president. After spending approxim...
Been with Rogers since 2006 and cannot understand how they treat existing customers I am about to move 4 lines to Telus because Rogers don't care **Labels Updated**
I’ve been with rogers a while now and have three phones and internet. I have had nothing but problems with rogers since switching from bell. Haven’t been receiving calls texts or proper service from all three phones which I’m paying rogers monthly fo...
Currently have 2 Mobile lines - 1 has Infinite + 35 Financing @$96.00/Month - 1 has Infinite Essential @ $45.00/Month - Sharing 60GBs Data - $141.00/Month Telus has offered for $129.99/month: - 2 Lines each with 200GBs date shared= 400GB dat...
I want to pay off my Apple Watch early. I have 6 months left on the financing. Is there a way to pay it off fast without having it added to my next bill? Thank you
I pay $50 a month finance fees and have seven months to go. At which point I either keep my phone and pay $590 or return it. I am ok with paying the monthly charges until I decide what to do with the phone. My question relates to my 25 gb data plan. ...
I have a US-Canada plan with Rogers, and I made a phone call to the US last week, but they charged me for it. I contacted customer support to make sure it wasn't a wrong charge. They said it was valid because I called over Wi-Fi calling. What? I was ...
My friend has the number +1 Removed phone number **Keep personal info private**- RogersZia and he is currently outside Canada and subscribes to you. He lost his SIM card and wants to entrust me to get him a new phone card... What are the procedures s...
Why is Rogers recording my voice to use to authenticate me without asking for my consent first? I have never consented to my voice being used for this spe ific purpose and to be told when I called in for the first time in a few months to find out wh...
I had same experience as fellow ex roger service user. I am from Vancouvrr, Canada. After receiving a call from someone claiming to be RogersFido special team, winback team. I hope someone from Rogers reads.I received my first call from the number +1...
I am unable to upgrade / change plan as I keep getting the message that I have an order upgrade pending when I access my account online. I don't have an order pending. I've been getting this message for more than a month.When I call in no one is able...
When I joined Rogers 4 years ago me and my partner were set up on a business plan. We don’t have a business and this was incorrect. I, like many others, am now looking for ways to save money in all aspects of life. So I spoke to your team today to tr...
My screen broke over 2 weeks ago. I have Device Protection at $15.99/month. When submitting my claim, I was directed to “LikeWize”, Rogers 3rd party that covers their Device Protection claims. I was told that my device is not covered under roger...
How do I find out about work being completed on my street. *Added Labels*
