04-11-2020 02:00 PM - last edited on 05-13-2020 10:18 PM by RogersZia
If I pay off my remaining device balance or tab, am I able to lower my phone plan price after?
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07-20-2024 08:31 AM
Good morning @soarer91,
Welcome to the Community!
You have come to the right place :).
You can make additional voluntary payments in any amount towards the device balance by contacting Customer Service after you receive your device. These voluntary payments reduce the monthly financing payment, not the number of months remaining on their financing.
If the you pay off the full device balance before the end of the duration of the offer, you will not get the rest of the discount. The credit is offered as a result of entering into a financing agreement for a hardware upgrade or new activation, it is added with the device purchase. If you pay off the device balance, upgrade or cancel your line, it will end the financing agreement and therefore you will lose the remaining credit balance.
I hope this answers your question.
RogersZia