Email Scam - Suspicious Email Received

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I've Been Here Awhile
Posts: 3

Email Scam - Suspicious Email Received

I received the following email from "Rogers Comm"<rlall1@rogers.com> with the subject "undisclosed-recipients" and message:

Dear Valid User,

To Your Notice: We found out that your email has been suspended by our mail service! due to the unrecognized login area activities. To activate back your account click on the link below else we shall suspend your account within 24hrs.

RESOLVE ISSUE NOW (Removed the malicious link - RogersMoin)

DON'T IGNORE FOR MA!L-BOX PROTECTION.


Thank you,
Rogers Communications

<rlall1@rogers.com>

 

The bad English and the fact that I received this email while logged into an apparently suspended account (although it also says the account will be suspended in 24 hours) made me suspicious that this was just another scam. Can Rogers confirm that this email is not from them? 

 

Frank 

 

 

*Added Labels*

 

Moderator
Moderator
Posts: 1,558

Re: Email Scam - Suspicious Email Received

Hello, @fae45.

 

Thank you for posting the phishing email in the Community, it will help in raising awareness of such scams. 

 

As you have already guessed it's not from us. If an email looks like an official Rogers communication but is asking for suspicious or confidential information, don’t respond to it.

 

Rogers will never ask for your credit card number, personal information or password by email. Never respond to emails asking you to click on an embedded link (like RESOLVE ISSUE NOW in your post) to validate or confirm your details.

 

If possible please take the screenshot of the email including the header of the email and send it to abuse@rogers.com titled "Suspicious Email Received".

 

Thanks for your contribution and for your help in keeping the community a pleasant place to be.

 

Cheers,
RogersMoin

 

I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

Here is another phish just received today:

 

Your incoming mails were placed on hold due to the fact you are using an outdated Rogers Mail version. Please click HERE to upgrade your account for free and enjoy the new Rogers Mail version.

 

Thanks,

 

Rogers  Administrator

 

 © 1995 - 2019 Rogers Communications

Moderator
Moderator
Posts: 1,130

Re: Email Scam - Suspicious Email Received

Good morning and welcome to our Community @abce258!

 

Thank you for informing us about this phishing scam.

 

I would recommend reporting it to us via the official method that @RogersMoin mentioned above. Thanks again!

 

Regards,

RogersCorey

I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

Received another one. DO NOT follow instructions!! Always check sender’s email. This is getting bad & happening too often. Rogers should do something to track down these users as the have “Rogers.com” in their email.
————
On Sep 30, 2019, at 11:51 AM, Rogers™ <A.PLANTE> wrote:

Dear User,

The Classic version of Rogers Yahoo Mail will be replaced by our new version on the 30th of Sep 2019. So it's time to verify, before you lose your email access.

Please Log-in Restore To re-validate your mailbox.

Note: Failure to comply within 24hrs might lead to permanent deactivation.

Rogers Yahoo Mail</A.PLANTE>

Moderator
Moderator
Posts: 1,558

Re: Email Scam - Suspicious Email Received

Hello, @Mooshu.

 

Welcome to Rogers Community Forums! 😀

 

Thank you so much for joining this discussion and raising awareness of such a phishing attempt. 

 

If you can please take the screenshot of the email including the header of the email and send it to abuse@rogers.com titled "Suspicious Email Received".
 
I appreicate your contribution! 
 
Cheers,
RogersMoin

I've Been Here Awhile
Posts: 3

Re: Email Scam - Suspicious Email Received

Email Quota Scam?

 

Got this:

Your Email Quota has reached 98% and will soon exceed it's Limit.

Upgrade your Email Quota to 50GB free to avoid loss of email data.

 

(Potential malicious URL removed - RogersMoin)

Moderator
Moderator
Posts: 1,558

Re: Email Scam - Suspicious Email Received

Hello, @raymm.

 

Thank you for posting the phishing email you received and raising awareness of such scams. You can also take the screenshot of the email including the header of the email, and send it to abuse@rogers.com titled "Suspicious Email Received".

 

Cheers,

RogersMoin

Highlighted
I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

Another scam - warning

Received another scam email. Be careful and report it to Rogers, which I did.
——————————
.On Nov 4, 2019, at 11:57 AM, Admin! <ddeline1007@rogers.com> wrote:

Dear Customer,

Your Incoming Messages Were Placed On Pending Due To Our Recent Upgrade. Verify Your Account Immediately To Get Your Mail Working.

To Get Your Mail updated CLICK HERE NOW

Thank You for Using Rogers Mail.

Rogers powered by Yahoo Rogers powered by Yahoo.

Moderator
Moderator
Posts: 1,130

Re: Email Scam - Suspicious Email Received

Thanks for the heads up @Mooshu! Other customers will be sure to be thankful that this information is freely available.

 

We appreciate every single report we get.

 

Regards,

RogersCorey

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