Email Scam - Suspicious Email Received

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Moderator
Moderator
Posts: 593

Re: Email Scam - Suspicious Email Received

Hey @burnsie,

 

Thanks for being a part of our Rogers Community Forums, we appreciate the post! 👍

 

If you take a peek at post #12 of this thread, I've provided some instructions on how to report any suspicious emails claiming to be from 'Rogers'. 

 

Please also have a look HERE at this helpful article which provides tips on how to determine if an email is legitimate and the different ways to protect yourself from possible scams.

 

I hope this helps! 😊

 

RogersLaura

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I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

 
 
is this real?Rogers
Your Rogers account ********@rogers.com password will expire today O3/02/2020 3:00 p.m. Please kindly use the button below to continue with the same password Keep same password NOTE : This is a one time user verification carried out in purpose to provide a more secured platform and shut down robot or malicious users created in purpose of spamming and other fraudulent activities. Copyright © 2020 rogers.com security management
 
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I Plan to Stick Around
Posts: 9

Re: Email Scam - Suspicious Email Received

Based on the wording of what is purported to be a message from Rogers Communications regarding your email username & password, I am confident in advising that it is someone trying to get your credentials.  Report the incident as advised.  It is a "phishing" attack.  DO NOT follow the instructions in that email.

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I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

this is the 5th email I've received; each one used a different rogers.com acct.

 

Rogers <shirleyrahman@rogers.com>
 
Feb. 17 at 4:22 p.m.
 
For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.
Your Rogers  account ********@rogers.com password will expire  today  02/17/2020 10:47:21 p.m.

Please kindly use the button below to continue with the same password


  Keep same password   

NOTE :   This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of  spamming and other fraudulent activities.
 


Copyright © 2020 rogers.com security management
  
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Resident Expert
Resident Expert
Posts: 2,766

Re: Email Scam - Suspicious Email Received

Note, people who work for rogers, their email will always end in @rci.rogers.com someone whos email ends in @rogers.com is a residential customer account, so please take caution when reading them from anyone but @rci.rogers.com


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I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

Got this today. Assume it is a scam.

 

 

Your Rogers  account ********@rogers.com  password will expire  today  23/28/2020 2:47:21 p.m.

Please kindly use the button below to continue with the same password


   Keep same password    

 NOTE  This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of spamming and other fraudulent activities.
 
 

Copyright © 2020 rogers.com  security management

 

***Edit: Removed malicious links***

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I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

Just received this...scam I guess.

 

Your Rogers  account ********@rogers.com password will expire  today  02/03/2020 10:47:21 p.m.


Please kindly use the button below to continue with the same password


  Keep the Same Password

NOTE :   This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of  spamming and other fraudulent activities.
 


Copyright © 2020 rogers.com security management

 

***LINKS REMOVED***

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I've Been Around
Posts: 1

Re: Scam, Phishing & Fraud Discussion Board

Here's a new one that I got today:

From:  xxxxxxxxx@yahoo.com

Dear User,

This is to inform you for the final time that from 3rd march 2020 being today we will discontinue support on your account and security.

If you choose not to update your account on or before 3rd  march 2020.

You will no longer have access to your email and many of the latest features for.

 

Please  Login-Restore To re-validate your mailbox. (Removed possible malicious URL & Email)    

 
Rogers Mail
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Moderator
Moderator
Posts: 593

Re: Email Scam - Suspicious Email Received

Hi @Aede965 & @runwoodland,

 

Thanks for joining us in the Rogers Forums and great first posts! 👍

 

We appreciate your help in spreading community awareness surrounding scam emails! It's becoming more and more difficult to tell the legitimate ones from the fake ones.

 

The emails you received are definitely considered scam emails and were certainly NOT sent from Rogers. If you'd like to report the emails, please see post #12 of this thread. 

 

Take care!

RogersLaura

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I Plan to Stick Around
Posts: 9

Re: Email Scam - Suspicious Email Received

For the sake of clarity and improved understanding, these emails are phishing attempts more than they are "spam".  Spam is a more general term that is typically used to describe automated mass broadcast of email messages and is analogous to "junk mail" via our postal system.

 

The messages being discussed in this chain are targeted and of malicious intent in that the sender is attempting to trick the receivers into providing their email login credentials, i.e. "phishing".  The subject emails are also attempts to "scam" you for your email credentials.