Scam, Phishing & Fraud Discussions
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Email request to change my password

I recently got an email requesting that I change my password by clicking on the link by March 1,2023, or I wouldn’t be able to access my account using my current identifiers.This smells of a scam and I don’t see anything in my account settings.Should...

MikeF3292 by I've Been Here Awhile
  • 99 Views
  • 1 replies
  • 0 likes

Fake email from Rogers?

I received an email from this address, donotreply@creditops.rogers.com We noticed a missed payment on your account ***. The total balance on the account is $206.43, with $206.43 past due.   Short on time? Make your payment quickly and easily with our...

steph31 by I've Been Around
  • 116 Views
  • 1 replies
  • 0 likes

Resolved! Strange email from Rogers about payment due

Hi     I hope someone can figure out this for me, i received an email from rogers@e.rogers.com  , the email is very strange it says: This is a friendly reminder that there is a balance on your bill due , for your account ending in .Use our quick and ...

gvo by I Plan to Stick Around
  • 9877 Views
  • 22 replies
  • 0 likes

Rash of compromised email accounts

With the steady increase of compromised email accounts when will Rogers adopt 2-factor authentication (2FA) which is becoming the standard for protecting against these types of attacks?  Yahoo already has this ability available and it looks like this...

pollioni by I Plan to Stick Around
  • 119 Views
  • 3 replies
  • 0 likes

Phishing emails

Hi folks, I am getting more calls, more texts and emails than ever.  this comes from a Rogers.com email. It has all the logos etc. Please do better Rogers - Since you announced your enhanced Phone Phishing capabilities in the fall of 2022 - the numbe...

mark007 by I've Been Here Awhile
  • 139 Views
  • 1 replies
  • 0 likes

Resolved! Email Scam - Suspicious Email Received

I received the following email from "Rogers Comm"<rlall1@rogers.com> with the subject "undisclosed-recipients" and message: Dear Valid User, To Your Notice: We found out that your email has been suspended by our mail service! due to the unrecognized ...

fae45 by I've Been Here Awhile
  • 46678 Views
  • 104 replies
  • 0 likes

Resolved! Is 1-800-419-7266 connected with Rogers?

 I answered once and I recall the person saying he was from Rogers. I was busy at the time and told him to just call back another time.  Now I've been getting calls almost daily from this number. Is this number really from Rogers?     **Added Labels*...

granum by I've Been Around
  • 3056 Views
  • 1 replies
  • 0 likes

CRTC steps up efforts to combat spoofed calls

December 9, 2019 – The CRTC today took further steps to combat caller ID spoofing and determine the origins of nuisance calls. The CRTC expects telecommunications service providers will implement a new framework called STIR/SHAKEN* by September 30, 2...

57 by Resident Expert
  • 4193 Views
  • 27 replies
  • 2 likes

Resolved! Is this a scam email about noise hotline?

I received the following email today. Is this a scam?   This is in regards to your Rogers services. Rogers maintenance has traced network interference from your address. This is impacting services in the neighbourhood. Rogers would like to schedule a...

Annemm by I've Been Here Awhile
  • 502 Views
  • 2 replies
  • 0 likes

Call from 1-844-403-1800

I have received a number of calls from different people at the same number in the past week. At first they were saying it is so-and-so from AT&T on behalf of Rogers and asked if they were speaking to [my full legal name], telling me about promotions ...

LBYYC by I've Been Around
  • 929 Views
  • 1 replies
  • 1 likes

Is this a scam?

I received a Roaming Rogers account notification email that someone requested a user name change. I am trying to figure out if the email is legit or not. Everything seems to look like it is from Rogers. How can I tell if it's a scam or not?   ***EDIT...

Keeper4evr by I've Been Here Awhile
  • 334 Views
  • 5 replies
  • 0 likes

Yahoo email - phishing?

Hi there, I have been getting emails warning of impending disconnection of my Rogers Yahoo mail. It seems to be spam but I thought I should verify. So, is it valid or not?   **Labels Added**      

jaybe by I've Been Here Awhile
  • 253 Views
  • 1 replies
  • 0 likes

Resolved! Is this legit?

I received this via text today with a link for an etransfer of $117.42….. seems phishy?~Rogers News~ In July, we experienced a major nationwide network outage affecting a range of services from cell phone coverage to internet and debit card purchases...

Andrea88 by I've Been Around
  • 321 Views
  • 1 replies
  • 0 likes

Resolved! New credit text message

Received text message today 09.29.2022 mentioning refund. Beware !!!“ RogersMsgServiceYour account is eligible for acredit due to overchargedfees between the period of07/27/22 and 09/26/22Amount of the credit: 140.01CADReply "R" to apply”

4jesuslel by I've Been Around
  • 510 Views
  • 1 replies
  • 0 likes