Email Scam - Suspicious Email Received

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I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

Just received these via email in regards to our "Rogers Account", thought I would put it out there to advise others:

From: MyRogers <allan.xxx@rogers.com>
Date: March 4, 2020 at 6:28:14 PM CST
Subject: Sign in and Update your Account

The Classic version of Rogers Yahoo Mail will be replaced with the latest version.

 

You are to  (removed possible malicious url) To re-validate Mailbox.
 

Note: Failure to comply within 48 hrs might lead to permanent account shutdown.

 

Thank you
Rogers Yahoo Mail
 
From: Admin <alandxxx@yahoo.com>
Date: March 3, 2020 at 1:01:12 PM CST
Subject: update
Reply-To: Admin <alandxxx@yahoo.com>

Dear User,

This is to inform you for the final time that from 3rd march 2020 being today we will discontinue support on your account and security.

If you choose not to update your account on or before 3rd  march 2020.

You will no longer have access to your email and many of the latest features for.

 

Please Log-in Restore To re-validate your mailbox.

 
Rogers Mail
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Moderator
Moderator
Posts: 504

Re: Email Scam - Suspicious Email Received

Hey there @tiffanypd,

 

Welcome to the Community!! We really appreciate the heads-up, thanks for sharing! 👍

 

If you haven't already and would like to report the suspicious email, please take a screenshot of the email (including the email header) and send it to abuse@rogers.com titled "Suspicious Email Received". They will then investigate on the backend.

 

Just a friendly reminder to never click on any questionable links, nor should you respond with any personal details. 

 

Thank you!

RogersLaura

 

 

 

 

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I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

Just got an email saying that my password will expire today:

 

 

 
Rogers <ninahayward@rogers.com>
 
Mon., Apr. 20 at 10:02 a.m.
 
 

 

Your Rogers  account ********@rogers.com password will expire  today  20/04/2020 

Please kindly use the button below to continue with the same password


  Keep same password (possible malicious url removed)

 NOTE  This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of spamming and other fraudulent activities.
 


Copyright © 2020 rogers.com security management

 On my cell phone the sender is not shown and I nearly punched in my information. Somehow I don't think that I'm going to be sending my password to ninahaywad.

 
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Resident Expert
Resident Expert
Posts: 2,711

Re: Email Scam - Suspicious Email Received

its a scam. rogers official emails will never come from a customer email address @rogers.com instead they should come from the corporate email suffix of @rci.rogers.com instead. anyways safe to delete and thanks for notifying the community of this scam/ fishing attack



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I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

that is exactly the e-mail I received and like a dummy I fell for it and they took over my contact list and sent out messages to all re asking for $$$$ for me. Now do I close this e-mail acct , I did change my password but have called Rogers and been passed onto other depts. and left on hold . Don't know what to do next.

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I Plan to Stick Around
Posts: 46

Re: Email Scam - Suspicious Email Received

Hello,

I just got an e-mail that seems suspicious.  Patty Hurst?? LOL

 

 

Renew your Password [System Notification]
Yahoo/Inbox
 
  •  

     

     
Rogers <patricia.hurst@rogers.com>
 
Tue., Apr. 21 at 11:02 a.m.
 
 
Your Rogers  account ********@rogers.com password will expire  today  21/04/2020 10:47:21 p.m.

Please kindly use the button below to continue with the same password

Keep same password (possible malicious url removed)
    

NOTE :   This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of  spamming and other fraudulent activities.
 

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Resident Expert
Resident Expert
Posts: 3,428

Re: Email Scam - Suspicious Email Received


@Robbell wrote:

NOTE :   This is a one time user verification carried out  in purpose to provide a more secured platform and shut down robot or malicious users 
created in purpose of  spamming and other fraudulent activities.
 


As is the case with a lot of spam/phishing, the grammar leaves a lot to be desired...



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Moderator
Moderator
Posts: 504

Re: Email Scam - Suspicious Email Received

Hello @Gladys2 & @Robbell,

 

Thanks for posting about your situation here in the Rogers Community Forums! 

 

There are so many different scams circulating via email, text messaging, and over the phones. It can be difficult to keep up! 😫 If you receive a suspicious email, please do not click on any links or respond to the sender. This is for your own safety and security.

 

Please note that Rogers will never ask you for personal information through an email, nor will we include any links. To report the suspicious email, please take a screenshot of the email (including the email header) and send it to abuse@rogers.com titled "Suspicious Email Received". They will then investigate on the backend.

 

If you received a suspicious e-mail and you unwittingly provided personal information or financial information, follow these steps:

 

  • Step 1 - Contact your bank/financial institution or credit card company
  • Step 2 - Contact your credit bureau and have fraud alerts placed on your credit reports:
  • Step 3 - Contact your local police

@Gladys2, I'm glad to hear that you've changed your email password, this is also a great step to protect your information. You can also take it a step further and close that email account if you'd like. You may also want to alert your friends and family about the fraudulent email that was sent through your email account so they do not click on any links or provide any personal info. 👍

 

I hope this information is helpful! 

 

RogersLaura

 

 

 

 

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I've Been Here Awhile
Posts: 2

Re: Email Scam - Suspicious Email Received

Thank you for your suggestions, I do believe I should close that acct. Gladys

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I've Been Around
Posts: 1

Re: Email Scam - Suspicious Email Received

I received the following"

 

  
Dear Valid Customer 
 
We received a request to reset your Rogers account password  Below is the Id Number From Password Rest:  34598
If You didn"t Request for The Action Kindly Cancel with the link below

 
Looks suspicious to me.

Gary