04-19-2021 05:48 AM - last edited on 04-19-2021 06:29 PM by RogersZia
im getting emergency calls only, it wont connect to rogers network, getting unable to connect to selected network. i changed my sim card to new one thinking it was the problem but still the same issue. anyone else havning this problem? is this a outage? im in north york
***Edited Labels***
04-19-2021 09:11 AM - edited 04-19-2021 09:26 AM
Hello Community,
A warm welcome to all of our new members! We hope that you will stay awhile. 🙂
We are currently experiencing intermittent interruptions with our wireless service. Our technical teams have already been engaged and full service will be restored as soon as possible. Please visit our Rogers Service Interruptions board for updates on this matter as they become available.
If you are able to connect to the internet you can chat online with Anna, our Virtual Assistant for quick answers to simple inquires at Rogers.com/support, or via the MyRogers App under the “Support” tab.
Thank you for your patience regarding this matter.
RogersTony
04-19-2021 09:38 AM
04-19-2021 10:33 AM
04-19-2021 10:42 AM
04-19-2021 10:50 AM
04-19-2021 11:03 AM - last edited on 04-19-2021 11:06 AM by RogersTony
Recently switched to Rogers and it such big time. Coming from freedom mobile I was ecpy better service but Freddy's LTE Was faster and rogers . . 5g and I had 0 outages. Whereas rogers already seems to be having py. This is nizzsrdey
04-19-2021 11:48 AM
04-19-2021 11:56 AM - last edited on 04-19-2021 12:01 PM by RogersTony
I have i have iphone 11 pro max,i am not having any network on my phone,this is happening from early morning .Plase sort this issue as soon as you guys can I need my phone work asap .
04-19-2021 12:06 PM
No network in Annapolis Royal, Nova Scotia.😣
04-19-2021 12:39 PM
Nothing in alberta either.
04-19-2021 01:09 PM - last edited on 04-19-2021 01:33 PM by RogersCorey
Wow...12 hours later and the network is still down. That is absurd for a company like Rogers. Very amateur hour here guys.
04-19-2021 01:19 PM
04-19-2021 01:33 PM
04-19-2021 01:59 PM
Hello from Brampton, ON. All 3 of my lines are down - no wireless voice or LTE data. I need to register for my COVID-19 shot with Shoppers Drug Mart...but can't...because I am not able to receive calls or text messages. We have been down since after midnight - going onto 13 hours of downtime.
04-19-2021 02:07 PM - last edited on 04-19-2021 02:34 PM by RogersTony
Hours and NO UPDATE? So this has been happening for more than 6 hours. They told people to "reboot" their devices as if that would actually fix the issue. . . can we get a REAL update? something tangible please? definitely thinking about moving my services as this happens at least once every 6 months, but never this badly. Friends with other providers don't deal with this type of service interruption.
This is NOT okay.
04-19-2021 02:16 PM
The entire Rogers phone network is down. Rogers is not giving any feedback. As far as I can tell the trouble started at 1 a.m. Monday morning. It's 2:16 pm in Toronto and service is still down.
04-19-2021 02:23 PM
I can confirm that there is currently no network or data here in Moncton, NB either for both Rogers and Fido customers.
04-19-2021 02:27 PM
@Kevin1957- I know - been following along since this morning.
04-19-2021 02:44 PM
No network in Timmins, Ontario
04-19-2021 02:45 PM - last edited on 04-19-2021 02:52 PM by RogersMaude
my phone was showing emergency calls only today....I went to ask rogers and they said network problem....But now my phone says rogers network but no service...
04-19-2021 02:50 PM