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Direct-to-cell

When is direct to cell coming to Rogers. I'm not talking about SOS, I'm talking about when in no service areas bring able to text or call a friend or family member. This seems extremely delayed. I purchased 3 new phones and 3 phone lines through Roge...

Degocat by I've been around
  • 186 Views
  • 1 replies
  • 0 likes

Resolved! Satellite texting

Earlier this year, a door-to-door rep came offering internet and cell phone plans to my wife and I. The feature that sealed the deal for us, including turning down extremely competitive offers from our previous provider, was the ability to text throu...

Question4u by I've been here awhile
  • 4721 Views
  • 8 replies
  • 0 likes

Calls dropping at regular intervals

Over the past two weeks, my calls started dropping at 43 minutes past the hour, and will drop the call 4 times and then work again. The last two days, they now drop at 13 minutes and 43 minutes past the hour. Always drops the call 4 times, and then t...

calex by I've been here awhile
  • 636 Views
  • 2 replies
  • 0 likes

How to make a call

I am in Puerto Rico and need to call a taxi tomorrow to take me to the airport. I have a taxi driver’s business card but how do I connect? I have an iPhone 14 and just need instructions as it is the first time I am making a local call.     ***Added L...

An22 by I've been here awhile
  • 737 Views
  • 2 replies
  • 0 likes

Horrible cell coverage now

We have been Rogers customers for years, we live in a semi-rural area and we were so happy to have such excellent coverage with Rogers until a few months ago. Now we never receive phone calls because they don’t get through., when we make phone calls,...

Kmo1 by I've been around
  • 2219 Views
  • 2 replies
  • 1 likes

incoming calls going to voice mail before even ringing

Travelling in US and having troubles with incoming calls going to voice mail before ringing or sometimes after ringing once.  After contacting those making calls they tell me that they never even got any rings at their end before being moved to voice...

boblins by I've been here awhile
  • 3311 Views
  • 3 replies
  • 0 likes

Weak Signal Strength/Poor Voice Quality

I have been a customer of Rogers for a number of years now.  I don't recall ever having any issues.  However, since the middle of August, my wireless service has really gone downhill.  I do live in a rural area and I know I am far from the nearest to...

LeaMar by I'm here a lot
  • 4898 Views
  • 10 replies
  • 0 likes

Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've been here awhile
  • 2076 Views
  • 4 replies
  • 1 likes

The number you are trying to call is not assigned

When I try to call numbers that are in service, I get this message. It's only a handful of numbers and all seem to be business numbers. I can call from a landline, my wife's phone (Fido) and my sons phone (Rogers) and the calls go through. Like I sai...

DAVE3791 by I've been around
  • 7461 Views
  • 1 replies
  • 0 likes

Resolved! Text messaging a friend who is roaming

Hi!   Could you confirm something for me?   I am a Rogers customer in Calgary and will be remaining in Calgary. Some friends are going on a trip to the US for a week, and then to Germany for a week, and finally on a cruise to a few other internationa...

thedaveCA by I've been around
  • 9432 Views
  • 1 replies
  • 0 likes

5G in southwest London

I've had my Rogers/Samsung Galaxy S21 Ultra for about a month. Until yesterday January 23rd, I'd never seen the 5G icon indicator for cell coverage. Always just LTE. Yesterday at about 9:30pm we lost Rogers TV Cable, Homephone and internet. While loo...

Hawkwyndca by I've been around
  • 1361 Views
  • 1 replies
  • 2 likes

Two phones sharing one number

Can’t seem to find any recent info on this topic.I would like to have two phones sharing the same number - one for regular use and a different one for harsher use. However I would like all text history to be present on both without any intervention p...

Dstasiuk by I've been here awhile
  • 14509 Views
  • 6 replies
  • 0 likes