Network & Coverage
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Very Poor Daily Performance on 5G network

Good day, I am located at the Home Oil Tower in downtown Calgary, and I am finding that the business day response of the 5G network has become severely compromised. From about 9 am until I leave at 3:30pm, the network download speeds are simply terri...

Resolved! July 16th 2024 Storm & Flood Thread

It seems there are Rogers wireless/mobile service interruptions during the wide-spread power outage yesterday due to the storm and flooding. I can't connect to 5G+, 5G, LTE or any other mobile service the whole day until the power returned before mid...

btrthnvr by I'm here a lot
  • 282 Views
  • 3 replies
  • 0 likes

3 Bars but no service

Hi there. I have a cottage on Lake Erie. Rogers is the only network that works down in my town of Port Bruce. This past week however, everyone has had trouble using their phones. It shows connected to Rogers with 3 bars but I can’t text, use data or ...

SOS

Just spent an hour trying to get support and finally gave up. Rebooted phone, but still no serviceSupport “Anna” checked outages   ***Added Labels***

5G Standalone

Hey, there. Hope you are doing safe and well.   When are you adding more devices to the 5G Standalone Network, like iPhones.     ***Added Labels***

Rahul2001 by I plan to stick around
  • 3808 Views
  • 15 replies
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phone network

I've been with rogers for years and no problem with my phone network.but for this past 2 months it seems my network is wonky. No network in some areas. cant call no text.     ***Edited Labels***

ERIKA11 by I've been here awhile
  • 413 Views
  • 3 replies
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Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 12631 Views
  • 12 replies
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Long distance in local area

We just got my son a cell phone number and when we called my parents (who live 5 mins away) said it rang long distance then they called his phone and they had to call long distance. Why is this? Are they getting charged if they call him?     ***Edite...

Smith1982 by I've been around
  • 357 Views
  • 2 replies
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Horrible cell coverage now

We have been Rogers customers for years, we live in a semi-rural area and we were so happy to have such excellent coverage with Rogers until a few months ago. Now we never receive phone calls because they don’t get through., when we make phone calls,...

Kmo1 by I've been around
  • 927 Views
  • 2 replies
  • 1 likes

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 313 Views
  • 1 replies
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Local calls are being treated as Long Distance

When people call me they have to dial 1 plus my 10 digit phone number. My phone is a little a local phone (greater Vancouver area) and so are the landlines that are calling me. Example... My Rogers cell phone number is 604-123-4567 and to call me fro...

MisterWard by I've been around
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  • 4 replies
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Rogers towers from masset to queen charlotte

Anyone know what's the progress on Rogers building towers in haida gwaii? In 2021 They started building towers from masset to queen Charlotte."Rogers to build five new cell towers to provide more than 100 kms of new service coverage along Highway 16 ...

dun95 by I plan to stick around
  • 421 Views
  • 2 replies
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Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've been here awhile
  • 11030 Views
  • 25 replies
  • 0 likes

Network Coverage

Hey, My friend is planning to buy a Oneplus 12r from India. Listed below is the network coverage mentioned on the box   LTE GSM: 850/900/1800/1900 (No CDMA) WCDMA: Bands 1/2/4/5/6/8/19 LTE-FDD: Bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/32/66 LTE-TDD:B...

Rogers in Yukon

Anyone having any idea why Rogers not expanding coverage to yukon?atleast in whitehorse?       ***Added Labels***

dun95 by I plan to stick around
  • 595 Views
  • 1 replies
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Slow connection

Why is my data so slow when I enter my home? When I'm outside it's much faster.     ***Added Labels***

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Tmothy12 by I'm a reliable contributor
  • 507 Views
  • 2 replies
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Horrible customer service!

Called for tech support and as always crazy wait time, well for the 3rd time(different issues each time) I’ve tried to use the call back feature and it doesn’t work!!! I get voicemail messages left but phone doesn’t ring!! I have full 5g+ bars and se...

MikeK1 by I've been around
  • 624 Views
  • 2 replies
  • 0 likes