Network & Coverage
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Requesting a specific phone number

I was wondering if it is possible to request a specific phone number. It is our old home number from years ago and is not currently in use.   ***Added Labels***  

rickeoni by I've Been Around
  • 8779 Views
  • 20 replies
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Resolved! No Network in India while roaming

I am not getting any network/signal on my rogers sim card while I am roaming in India(Jharkhand). Even tried network resetting, phone reboot, using another handset. None worked. Customer chat support says all is fine from their side and they can't do...

mnash by I've Been Here Awhile
  • 4379 Views
  • 21 replies
  • 0 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I Plan to Stick Around
  • 520 Views
  • 15 replies
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Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've Been Here Awhile
  • 110 Views
  • 1 replies
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've Been Around
  • 133 Views
  • 1 replies
  • 0 likes

Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've Been Here Awhile
  • 376 Views
  • 4 replies
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Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've Been Here Awhile
  • 320 Views
  • 4 replies
  • 1 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've Been Here Awhile
  • 177 Views
  • 2 replies
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Purchasing a cell phone signal booster

We need to purchase a signal booster for our rogers phones, galaxy S9. Information we are reading suggests we need to know band and frequenies. Does anyone have information that can help us?  Thanks much       ***Added Labels***

Cindy61 by I've Been Around
  • 167 Views
  • 1 replies
  • 0 likes

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 555 Views
  • 4 replies
  • 0 likes

New tower needed at CFB Esquimalt

Hello.  I work at CFB Esquimalt Dockyard in Victoria, BC.  Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...

Cell Towers CFB Esquimalt.JPG
theob88 by I've Been Here Awhile
  • 201 Views
  • 2 replies
  • 0 likes

Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've Been Here Awhile
  • 152 Views
  • 1 replies
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Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...