Network & Coverage
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Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 8901 Views
  • 10 replies
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Network Coverage

Hey, My friend is planning to buy a Oneplus 12r from India. Listed below is the network coverage mentioned on the box   LTE GSM: 850/900/1800/1900 (No CDMA) WCDMA: Bands 1/2/4/5/6/8/19 LTE-FDD: Bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/32/66 LTE-TDD:B...

No/Low reception at Metrotown

Hi,When I’m at Metrotown (Burnaby), the reception/data connection is very slow - almost to none. I can have full bar showing on my iPhone but apps/messages don’t go through. Once I step out of Metrotown, everything works fine. But when I’m inside Met...

Eric1021 by I've been here awhile
  • 1299 Views
  • 15 replies
  • 2 likes

Horrible customer service!

Called for tech support and as always crazy wait time, well for the 3rd time(different issues each time) I’ve tried to use the call back feature and it doesn’t work!!! I get voicemail messages left but phone doesn’t ring!! I have full 5g+ bars and se...

MikeK1 by I've been around
  • 441 Views
  • 2 replies
  • 0 likes

Resolved! Rogers LTE/5G Band coverage

I'm looking to buy a China Mainland iPhone 15 Pro.Apple lists the carrier bands for each of their models based on location:https://www.apple.com/iphone/cellular/ Specifically, the iPhone 15 pro sold in mainland china is missing the following 5G/LTE b...

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daruki1223 by I've been here awhile
  • 990 Views
  • 2 replies
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Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 671 Views
  • 3 replies
  • 1 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 6318 Views
  • 24 replies
  • 2 likes

5G Standalone

Hey, there. Hope you are doing safe and well.   When are you adding more devices to the 5G Standalone Network, like iPhones.     ***Added Labels***

Rahul2001 by I'm here a lot
  • 2348 Views
  • 10 replies
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Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 751 Views
  • 6 replies
  • 0 likes

Nasty surprise with Rogers mobile

I switched from Bell to Rogers in July, everything, including mobile -- just before going on vacation.  I had always hooked up my phone to wifi -- several of the remote cottage destinations I regularly visit have a rather weak signal strength and the...

No 5G on Apple iPhone 12 Pro Max in Toronto?

I just set up my new iPhone 12 Pro Max on Rogers and I am surprised not to see the 5G indicator on the screen. Still, only the old LTE is there. I switched Voice & Data under Settings -> Cellular to 5G On, but to no avail. Is 5G coverage in Toronto s...

MichaelYYZ by I plan to stick around
  • 4772 Views
  • 8 replies
  • 0 likes

Will a global version phone work with the Rogers network?

I'm thinking of getting a global version phone. It has the following band support: 5G BAND NSA: n1, n3, n5, n7, n8, n28, n38, n40, n41, n77, n78, n79 SA: n1, n3, n7, n8, n28, n40, n41, n77, n78, n79.   Will it work on the Rogers 5G network?       ***...

AlbertYao by I've been here awhile
  • 789 Views
  • 3 replies
  • 0 likes

Unable to connect to a game in Singapore

Hi,My daughter has been playing a game for two years. 4-6 days ago, she started having trouble “connecting to the server.” This has turned out to be a isolated and persisting issue with Rogers for several other players now, under Rogers or Fido and s...

bjgeorge by I've been around
  • 475 Views
  • 2 replies
  • 0 likes

Poor service around Ardrossan, Alberta

I live 15 minutes east of Sherwood Park, AB and I have poor cell service. Maximum 2 bars on 5G. Keeps dropping calls on both my wife’s and myself phones. I am very frustrated, wondering if anyone had experienced this. Ready to move forward with anoth...

Phil4880 by I've been around
  • 477 Views
  • 1 replies
  • 0 likes

Resolved! Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I plan to stick around
  • 685 Views
  • 2 replies
  • 0 likes