Network & Coverage
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Network Question

My wife and I picked up a new phone each about a month ago, Motorola Edge 2022, and she has her own cell plan and I have mine.When you go into settings/network and Internet/Internet on my phone it shows "Rogers LTE+" but on my wife's phone it shows "...

gordow by I Plan to Stick Around
  • 17 Views
  • 1 replies
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Poor service around Ardrossan, Alberta

I live 15 minutes east of Sherwood Park, AB and I have poor cell service. Maximum 2 bars on 5G. Keeps dropping calls on both my wife’s and myself phones. I am very frustrated, wondering if anyone had experienced this. Ready to move forward with anoth...

Phil4880 by I've Been Around
  • 21 Views
  • 0 replies
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Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I Plan to Stick Around
  • 527 Views
  • 15 replies
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5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I Plan to Stick Around
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  • 6 replies
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've Been Around
  • 139 Views
  • 1 replies
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No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've Been Here Awhile
  • 391 Views
  • 4 replies
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm Here A Lot
  • 559 Views
  • 4 replies
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Glebe, Ottawa internet still down

The service is sti not restored. Do you have any update yet. Still no answer for. Phone lines nor social media. Please stop sharing misinformation about the "vast majority" being restored. When is not.

ErickM by I've Been Here Awhile
  • 423 Views
  • 4 replies
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Resolved! 5G C Band Performance

Rogers has been rolling out 5G C band for a few weeks.  I see from the coverage map that it's now available near Square One, in Mississauga.  Yesterday, I went to Square One, in front of Walmart, with my Pixel 6 phone to see what I could get with Spe...

JKnott by I'm a Reliable Contributor
  • 736 Views
  • 2 replies
  • 3 likes

What 3.5 GHz frequencies does Rogers use?

There has been a lot in the news recently, about potential interference between C band 5G and aircraft altimeters.  My understanding is that the frequencies using in Canada are slightly lower than those in the U.S, which would reduce interference.  T...

JKnott by I'm a Reliable Contributor
  • 912 Views
  • 7 replies
  • 0 likes

5G in southwest London

I've had my Rogers/Samsung Galaxy S21 Ultra for about a month. Until yesterday January 23rd, I'd never seen the 5G icon indicator for cell coverage. Always just LTE. Yesterday at about 9:30pm we lost Rogers TV Cable, Homephone and internet. While loo...

5G - Montreal Quebec

Hi,Not sure if people are having the same issue, but I often find my LTE+ speeds are 4 times faster than when I am on the 5G network. I often get 120-150 mb/s download LTE+, and 30-50 Mbps download 5G with a full signal. Uploads LTE+ 10-15 MBs/s and ...

joelaw by I Plan to Stick Around
  • 701 Views
  • 1 replies
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5G in Norfolk County?

i was wondering  about 5G if we ever going to get it for norfolk county (Simcoe) ontario         ***Edited Labels***

corker1099 by I've Been Around
  • 1181 Views
  • 1 replies
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Resolved! Poor cell service with foreign phone

Hi all, So I've been tolerating my really poor 4G/LTE coverage for years now, but as I'm about to change devices, I need some answers. Because Rogers have a policy of "unauthorizing" phones they don't sell for some reason, I don't have access to thin...

MrDenis by I've Been Here Awhile
  • 1180 Views
  • 6 replies
  • 1 likes

No 5G on Apple iPhone 12 Pro Max in Toronto?

I just set up my new iPhone 12 Pro Max on Rogers and I am surprised not to see the 5G indicator on the screen. Still, only the old LTE is there. I switched Voice & Data under Settings -> Cellular to 5G On, but to no avail. Is 5G coverage in Toronto s...

MichaelYYZ by I Plan to Stick Around
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  • 5 replies
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3G faster than 4G / LTE?

I travel to very rural areas from time to time, and a number of times I find I have good signal, good bars, I can place and receive calls and send basic texts (SMS), LTE shows on the display, but I have extremely slow or non responsive data.  I have ...

chomyn by I Plan to Stick Around
  • 984 Views
  • 1 replies
  • 0 likes