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Data speed issue within 5G coverage area!

I recently switched from Fido to Rogers due to a promotional offer and I got Rogers Infinite plan. Unfortunately, my data speeds both download/upload is horrible (130mbps/10mbps avg.) and much inferior than Fido, although it should be just opposite. ...

mohdgazi by I'm here a lot
  • 374 Views
  • 8 replies
  • 0 likes

5G Standalone

Hey, there. Hope you are doing safe and well.   When are you adding more devices to the 5G Standalone Network, like iPhones.     ***Added Labels***

Rahul2001 by I plan to stick around
  • 3785 Views
  • 15 replies
  • 0 likes

Slow 5G

Anyone else from the Ayr On area? Not sure how 5G can be below 1MB per second and at best 15-16mb/s?These speeds were taken on the cell network, its even worse on the rural wireless.. tv isnt watchable1km down the road speeds are over 200.       ***E...

res2cue2 by I've been here awhile
  • 389 Views
  • 2 replies
  • 0 likes

Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 12589 Views
  • 12 replies
  • 0 likes

Resolved! Calls Dropping

Sometimes my phone drops calls and when my phone makes a call it drops from 5G to Edge.what is the reason for this?       ***Edited Labels***

dun95 by I plan to stick around
  • 1037 Views
  • 4 replies
  • 0 likes

Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

5G Keeps Dropping

5G keeps dropping, even though Rogers coverage maps says I'm in a 5G+ area, My cell keeps dropping down to LTG or LTG+. My cell is a 5G like most are that have been purchased in last while.Anywh else the 5G pr 5G+ keeps connected expect for the odd t...

Patrickusa by I've been here awhile
  • 712 Views
  • 3 replies
  • 0 likes

Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 311 Views
  • 1 replies
  • 0 likes

Network Coverage

Hey, My friend is planning to buy a Oneplus 12r from India. Listed below is the network coverage mentioned on the box   LTE GSM: 850/900/1800/1900 (No CDMA) WCDMA: Bands 1/2/4/5/6/8/19 LTE-FDD: Bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/32/66 LTE-TDD:B...

No/Low reception at Metrotown

Hi,When I’m at Metrotown (Burnaby), the reception/data connection is very slow - almost to none. I can have full bar showing on my iPhone but apps/messages don’t go through. Once I step out of Metrotown, everything works fine. But when I’m inside Met...

Eric1021 by I've been here awhile
  • 2358 Views
  • 15 replies
  • 2 likes

Horrible customer service!

Called for tech support and as always crazy wait time, well for the 3rd time(different issues each time) I’ve tried to use the call back feature and it doesn’t work!!! I get voicemail messages left but phone doesn’t ring!! I have full 5g+ bars and se...

MikeK1 by I've been around
  • 624 Views
  • 2 replies
  • 0 likes

Resolved! Rogers LTE/5G Band coverage

I'm looking to buy a China Mainland iPhone 15 Pro.Apple lists the carrier bands for each of their models based on location:https://www.apple.com/iphone/cellular/ Specifically, the iPhone 15 pro sold in mainland china is missing the following 5G/LTE b...

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daruki1223 by I've been here awhile
  • 2143 Views
  • 2 replies
  • 0 likes

Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 1515 Views
  • 3 replies
  • 1 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 8364 Views
  • 24 replies
  • 2 likes

Xperia VIII can't make mobile calls

I moved to Rogers from another provider for better coverage in my area.  I have an Xperia V iii which worked on Telus towers.  Moving to Rogers, I have no problem with LTE/4G/5G data but cannot make mobile calls.  Soon as I try to make a call I just ...

MrTek by I'm here a lot
  • 1079 Views
  • 6 replies
  • 0 likes